我一直在等待救赎……
I've been waiting on a redemption for a few days now and I requested it be sent to my debit card which in my experience on other platforms is really fast however this seems to be taken a bit long and it's incredibly hard to get in touch with a associate for help they have automated messages just saying to email them however the response time with emails is also incredibly slow.我觉得他们不欣赏我作为客户的业务，因为大多数回复感觉都是自动化的。此外，如果您遇到无法即时聊天的问题，那么来来回回写电子邮件会让人筋疲力尽。 They've requested that I upload a document that I've been trying to tell them is impossible for me to get as my bank does not provide the specific document that they requesting however I was still asked to upload document in the verification link and I had to do this in order to even be able to request a redemption. 我最终给他们发了电子邮件，并在电子邮件中附上了我能提供的信息。我希望这一切能够完成，但就目前而言，就我的救赎而言，我目前的状态尚未确定。