To start with the shuttle bus was late…
To start with the shuttle bus was late picking us up the second thing the counter lady refused to take my insurance after I showed her on the phone that I had it charge me with the insurance that they provide and said it was no problem. I could send it a copy of my insurance to the helpdesk and they would automatically deduct the insurance that she charged me for. I called the helpdesk and they said no once you leave the branch you have to go back there and make them do it well by this time I was already out of town so I couldn’t go back to the branch tried calling the branch. This is a joke if I call one time I called 50 times no one ever answered. I would never recommend this company for a rental vehicle. If I had checked their reviews out before using them I would’ve never used them in the first place then my credit card notified me today after I had returned the car in perfect condition. they filed a $250 deposit everyone on the review said it was over a month before they got their $250 deposit back from this company. If they prove me wrong I will redo this review and let people know but from all the reviews I’ve read that is not this companies intent