Garbage customer service and return…
Garbage customer service and return policy is a joke. Ordered a Dynojet PC6 from them received it and opened it to verify the contents. I then got on my computer and downloaded the software and firmware and only then did I see there was no time for my bikes aftermarket parts. The module was never plugged in to anything not even the harness itself it remains brand new in box. Because I cut the little piece of tape they refused the return even after I sent them photos of zero wear on the product and packaging still in brand new condition as sent. I reached out to Dynojet themselves and made them aware of the situation and they offered to inspect and verify the unit was completely unused and brand new and offered to repackage it in original packaging with the little piece of tape uncut so that I could get it refunded. I showed the email to Sportbike track gear and apparently they don’t even trust Dynojet because they still refused the refund. 10/10 don’t recommend don’t waste your money here go to CycleGear, Revzilla, or the company themselves like Dynojet. If I would have plugged in the unit at all in any way I completely would understand or if I damaged the original packaging but come on let’s get real. Pathetic.