Easily the worst rental experience I…
Easily the worst rental experience I have ever had. The lot isn’t where the rest of the cars at the airport are, you have to take a shuttle. Fine. That shuttle took an hour to show up, which isn’t great in Arizona heat. When trying to call the office to inquire about where the shuttle was nobody answered the phone. Then the agent wanted to charge a $30 late fee for being late. When I disputed she took it off like she was doing me a favor. The car I received only had 1/8 tank of gas. No apologies or concessions given.