Please read entirely
Please read entirely: I had entered my banking information incorrectly, so I called the customer service line. The first time I called (I wish I remembered everyone’s name) was to check why I had not received my deposit and that is when I found out about the incorrect info I had entered. I called back to correct the matter because we needed to do a three way call with my bank to update the information (for security reasons I could not just provide the info myself and I understand) We were on hold for 45 minutes and I had to get back to work but the fact that he stayed on the phone and waited with me not once ever asking if I wanted to try later, no pressure just waited with me. I chose to and ended the call. The third time I worked with another gentleman and thankfully we got it squared away in 15 minutes with the same process of calling the bank. All three times I called were very professional, very nice, very helpful and got my deposit the next day.