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James Carter

美国

2 Reviews
5 Reads
0 Useful

2 reviews

Hertz

Smooth rental process

I recently booked a car through Hertz for a weekend trip. I went to the ‘Rental Cars’ section and selected a compact car suitable for city driving. The booking form was easy to fill out, and I appreciated the option to add insurance right on the page. I opted for the Collision Damage Waiver since I was unsure about street parking in the city. When I arrived to pick up the car, I walked to the rental counter, and a friendly agent helped me within minutes. They checked my reservation and quickly mentioned that I could choose any car from the compact section. That flexibility was nice, so I picked a neat little sedan. Returning the car was straightforward. I just parked it in the designated return area and handed in the keys to an attendant. They checked the car for any issues but found everything in order. Overall, this was one of the easiest car rental experiences I’ve had. Minor hiccup: the parking lot was a bit crowded, but that’s understandable for a busy weekend.

2026-07-27
Hertz

Great experience renting a car

I booked a car through the reservations page to get to a family wedding in San Diego. I specifically selected the economy option because I wanted to save on gas. The check-in process at the airport was smooth. I used the kiosk, and it only took a few minutes to grab the keys. The car was clean and ready to go, which I appreciated. I had a minor issue with the GPS being a bit outdated, but the staff at the counter helped me update it within minutes. It made navigating easier that weekend. Returning the car was just as easy, and I was in and out in no time. Overall, I felt like I got good value and convenience from my rental, and I would use their service again for future trips.

2026-07-27