Great support provided
There was a problem with one of my art orders causing it to be lost in transit. (The problem was not caused by Saatchi Art). During this time, the Saatchi Art team of Erin and then Siting kept me up to date about developments and options. When it was clear the artwork was lost, they then helped me apply what I'd paid for the lost work to the purchase of a different piece by the same artist. That piece arrived this week, along with helpful instructions for how to get the rolled canvas properly supported and framed. Throughout the process, Erin and Siting were caring and professional. I much appreciate it.