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Linda M

美国

3 Reviews
16 Reads
0 Useful

3 reviews

Flashbay

优质的客户服务

我的代表马特·库萨诺维奇 (Matt Kusanovich) 随时准备提供及时、准确的信息,包括定价、订单状态、交货信息以及风度翩翩的跟进。总是很棒的客户服务。

2026-06-11Verified
English Tea Store

Horrible experience

First time ordering. Never again. 22 days and counting, no one can tell me when the order will ship. Ordered 3/8/26 with order delivery of 3/16 - it was a birthday gift. 3/16 called and order not shipped because 2 items on back order but no one called to tell me that. Updated order, waited another week. Called again 3/23 - order should ship next day. Called 3/25 order not shipped no one can say why - "back office supervisor" does not respond. Called 3/27 still not processed for shipping. Promised a call back by EOD. No call back. The 2 reps spoken with (one has handled my calls 3 times) were very nice but ineffective. Something is broken with this company.

2026-03-30