I had a reservation for Salem
I had a reservation for Salem, Mass. I reserved it and paid a deposit. They didn't have cars at the pick up time so they asked me to come later. Fine. I asked if I would have a car that day, and they said I would. I came 30 minutes before closing, and the branch manager told me there were no cars. Zero help to rebook. I was stranded in Salem. They wouldn't give me a refund for the car either. This was bizarre.