Got car 2 hours after reserve time!
We reserved the car for 2pm so it would be ready for us by the time we arrived. We arrived at 3pm, and didn’t receive the car until almost 4pm… I asked for a refund for those two hours that I had already paid for. They said it was comped on the back end as they extended the return time. That doesn’t help me as my flights going out hadn’t changed and I still had to return it early! Return staff was also rude and dismissive.