Park Somewhere Else!
Made a reservation on 10/11/24 for 11/28/24. Got an email with my reservation and barcode. Arrived on 11/28 and they said that their lot was full and they couldn't honor my prepaid reservation. In addition to the extra stress, I had to pay holiday rates across the street at USAirport. All they had to do to make me happy was to allow me to park there for 4 days instead of 2 for my next trip (remember, I paid more than double to park across the street) and they wouldn't do it. I was on my last straw with them anyway after my last trip, waiting over 30 minutes for a shuttle as I watched their competitor's shuttles come and go multiple times. My advice - pay a little extra and park somewhere else, it's well worth it!