Hertz complain Nr 34579682
I am regular customer of Hertz but it's the first time I have to deal with the unexisting customer service. On July 20th I entered a request of clarification (Hertz case 34579682) for a credit card backcharge done by Hertz without any reason/previous information. Since then I waited the 5 working days Hartz told me to wait in order to get a reply. After 8 working days and three reminders, I didn't receive any feedback. I even tried to call Hertz customer service but it's a mission impossible. If I won't receive any feedback this will be my last reservation with Hertz.