我对我的感觉很复杂……
我对 RealPrize Casino 的经历有着复杂的感受。 The good news is that I did eventually receive my winnings, and the funds were deposited into my Skrill account as promised.客户服务也回复了我的电子邮件，对此我表示感谢。 令人沮丧的部分是验证过程。 Every document I submitted seemed to be denied, even when I provided exactly what was requested.客户服务继续发送关于需要额外文件的相同通用答复，但从未提供明确的指导或建议实际会接受的替代文件。 That made the entire process far more stressful than it needed to be. After my final submission, I heard absolutely nothing for about a week. Then, without any explanation, I suddenly received an email saying my winnings had been deposited into my Skrill account—and they were. 不幸的是，我的经历并没有结束。 My account has already been placed back into **“Verification Needed”** status. I emailed customer support to ask whether I’ll have to go through the entire verification process again, but I haven’t received a response. Earlier in the redemption process, I also asked why the verification process was so difficult, and that question was ignored as well. 我很感激 RealPrize 兑现了付款，但验证过程需要重大改进。 Clear communication and more helpful guidance would have made this a much better experience.我想很多人在到达终点线之前都会放弃，老实说我自己也非常接近。但他们确实付钱了。我想这就是最重要的。