My account manager is professional and…
My account manager is professional and polite. He takes time to answer my questions. He knows my profile and offers products to me within my price range. He is easy to get in touch with, and if he's on the line with another customer he always calls back promptly, generally in less than 30 minutes. He has built trust over the years, has helped me with administrative record keeping, and retrieving historical records. Highly reccomend.