100G Smart Tech was founded to bring some lightweight innovations to electric bike and let more people enjoy the fun of e-cycling. 100G is one of the leading manufacturers of complete electric drive systems for eBike and has been developing eBike solutions since 2016.
Reviewers overwhelmingly had a great experience with this company. Customers genuinely and consistently appreciate the straightforward installation process, detailed instructional videos, and the exceptionally responsive customer support team. Many people mention that the ebike conversion kits work wonderfully, providing a very reliable and practical solution for daily commuting needs.
Some reviewers were not completely happy with occasional component issues and unexpected delivery delays experienced during international transit. Some people mentioned that certain parts can break over time or cause mechanical complications during regular use. Additionally, a few customers experienced frustrating challenges with incorrect sizing or non-conforming components that required replacements.
The delivery time was very long (3 months) but the main problem was to get in touch with you : I sent e-mails that have never received a reply. You should have informed me that message throuth WhatsApp was the way you communicate best.
100G 回复2025-03-29
Hi, thank you for your review. It took a longer shipping time than expected due to some uncertain factors. But we did reply you immediately after receiving your email, even the one you said you hadn't received from us. Maybe the mail was in your spam. Please kindly check it. Thank you for your patience and nice support.
Very good product and I converted already three bikes in my family. This time the delivery time was extremely. Another thing is that the manuals are not complete and updated and the information needed had to be obtained by an intensive email exchange.
100G 回复2025-03-20
Hello, thank you for your objective and fair evaluation. Due to the continuous upgrading of product functions and the increase of accessories, our manual has not been updated in time and is indeed not perfect. We are very sorry for the inconvenience caused to you. Meanwhile, we are very grateful for your pointing this out, we will work hard to do better!
Didn't fit my t-line brompton, wouldn't take it back for a refund, so make sure it's a standard brompton paid £1700, for a load of rubbish
100G 回复2025-03-21
Hi, thank you for your review. On the contact in whatsapp, we provided two solutions for the pedal assitance sensor installation. The problem should be solved finally. Any other problem about installation please feel free to contact us. We will provide satisfactory service to ensure that you can use our kit normally.
Hi, thank you for your review. On the contact in whatsapp, we provided two solutions for the pedal assitance sensor installation. The problem should be solved finally. Any other problem about installation please feel free to contact us. We will provide satisfactory service to ensure that you can use our kit normally.
The kit is easy to install with the installation manual.
The product appears solid and is effective.
Customer service responds quickly.
Delivery is very long ( more than 2 months).
100G 回复2025-03-14
Thank you for your review. We feel sorry about the long shipping time due to uncertain factors. We have been paying attention to logistics status and urging the forwarder to deliver as soon as possible. Thank you again for your patience and support. Wish you enjoy the riding with Geeko kit.
I've bought a couple of these kits. G Tech were quick to sort out an issue with a fault and I would class the costomer service as good.
The kits are excellent. They appear well made although a bit more expensive than others
100G 回复2025-03-14
Thank you for your order and review. We appreciate your objective and fair evaluation. If you are interested, you could also participate in our activities, compare the kits you own and shoot videos. Thank you for your participation! https://www.100g.tech/show-geeko/
Product is good. you will get what you have ordered. Service is excellent (Very fast reactions on request). Only 1 drawback is the long delivery time from china to europe.
100G 回复2025-03-14
Thank you for your review. We feel sorry about the long time due to uncertain factors during international shipping. We have been paying attention to logistics status and urging the forwarder to deliver as soon as possible. Thank you again for your patience and support. Wish you enjoy the riding with Geeko kit.
Arrived really well packaged. Easy to fit, works really well, very smooth and the 250 kit with small bottle gives all the performance I need.
The entire kit has a look of quality, I would recommend it
Customer service was spot on when I contacted about the delivery.
100G 回复2025-03-14
Thank you for your good comments on Geeko kit. We are very happy that our products satisfy you and wish you good ridings !
I have ordered a rear wheel drive kit on september 2024 for delivery in France. I’ve been informed by 100g.tech that delivery time should be around 2 months. I was confident when I read a lot of positive comment about this company.
Today, February 16th 2025, the kit hasn’t been delivered yet, I still have discussion with Gina from 100g.tech which give me every month the location, whithout any proof. I do not trust anymore this company and I think that I Will never receive the kit.
Update feb 19th: box arrives today, well packed, kit Will be fixed on the bike next week-end => 3 stars
Update feb 25th=> kit is fixed , Easy to fit , works well. . 4 stars
100G 回复2025-02-17
Hello, we feel very sorry to have kept you waiting for so long. Due to the uncertainty of international transportation, this shipping took a long time, but we have been tracking the shhipping status. Last week, your package updated a new tracking number and showed that it has been delivered. We have contacted you by email, please kindly check it. If there is any problem with the delivery, please contact us as soon as possible. We are a responsible company and will take charge of the delivery of all orders even in the worst cases such as damage or loss of packages.
Great piece of kit and very very good customer service.
Helpful with detailed questions and videos supplement the fitting and operating instruction well.
I have two conversion kits from 100g on two bikes and very satisfied with them. (I also have an expensive high end mid drive e-bike from a top tier bike manufacturer and although not quite the same performance, these conversion kits do perform very well in comparison for a small fraction of the cost).
Especially if you are getting on in years or have a limiting injury, the conversion of an existing bike is a great way to keep riding.
Recommended.
The after sales service helped me to resolve the issue of the breakdown and shipped the correct part.
I was very satisfied with the help given by the after sales service.
This kit is so simple to set up and great to use giving that extra assistance where needed. Even the steepest hills are easy to conquer and living in Derbyshire there are plenty of them. An hour’s ride is using about 10% battery on the top setting.
It also looks great, and not out of place on the frame.
The only thing to consider is the weight makes it heavy to push, but once you are in the saddle you don’t notice it.
The kit is of good qulity and controller performs smoothly. All queries given clear prompt replies.
The battery holes did not line up with the water cage holes due to low crosbar on ladies frame so I drilled a new hole and used a nut and bolt to secure. There was quite a delay in shipping to Ireland. An EU distribution does reduce shipping to days.
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