Timely delivery
Timely delivery, good product and nice customer support.
1Outlets.com - a trademark of Simba P/L (UEN: 200716171N) - is one of the Largest Toy, Baby, Pet, IT, mechanical, electrical, medical, utilities Online Shop.
1Outlets(1outlets.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 650 条用户评价,属于商业服务分类,口碑一般。评价两极分化:59% 给出 4 星及以上,同时 31% 打了 1 星;商家回复了 1% 的差评;近 12 个月新增 76 条。数据最后更新于 2026-10-24。
Most reviewers were let down by their experience overall. Consumers frequently complain about extreme delivery delays, completely unfulfilled purchases, and receiving zero helpful communication, dealing instead with frustrating and repetitive automated replies. Many buyers also struggle heavily to secure proper cash refunds, often being pushed to accept unusable store credit that fails to resolve their issues. Though some shoppers faced severe problems, a small group of reviewers were satisfied with certain positive aspects of the service. These individuals appreciated the website's unique ability to source hard-to-find international items, alongside experiencing secure packaging and clear order confirmation details during successful transactions.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Timely delivery, good product and nice customer support.
Customer service is great in updated. Good products
Excellent follow-up in light of insufficient manpower.
Was rather skeptical as the prices were very reasonable, but the Company delivered exactly what they said they would. Couldn't be happier and would certainly use them again. Satisfied customer from the UK.
Good customer service, talked with you one on one to let you know what is happening.
Overall service is ok. The delivery schedule need to further improve. I’m suppose to receive my item by 30 October 2021 but as of 4 November 2021i still haven’t get the delivery nor update on the item has been posted.
Would have given 5 stars but took longer than usual for delivery (can be expected with the current situation) Easy to contact and very courteous staff.
Took a while to come but understandable when coming from distance.
4 Stars for good customer support. I can't give a 5 because there are dents on the boxes received. Nevertheless, the items inside the boxes are ok.
Good and trust worthy place to buy stuffs, takes a bit of time to dispatch and product to be delivered, but understandable due to covid situation.
After a long time like 2 months, my order arrived, but it was a long process because of the cargo, not the site. In addition, the site was very relevant, all kinds of information was given to me and I was able to get answers to my questions. only one of my two orders was supplied and sent while the other one was not sent, I think, because it could not be supplied. This was the only problem I had, I would have been more pleased if they both came, but thank you anyway. I think I could do more shopping if the country I live in hadn't had customs and cargo problems :) by the way, place of order was Turkey :)
My order was cancelled by 1OUTLETS 5 days before due date. There was no intimation prior to that. Money was paid on 18July 21, Refund I got on 2.9.21. So much delay not proper. Don't accept money if order can't be executed. The team is courteous but the system of clearance needs improvement. Periodical communication to customer is necessary without the customer reminding you. Don't give store credits. Refund the customer's hard earned money, SWIFTLY.
There was a delay but I received exactly what I ordered and the staff kept in touch and were helpful and friendly.
the product is great but a bit disappointed with delivery it took a long time to get here but here now all good
Although I haven’t received the product because of shipping regulation /legislation, support team helps to follow up until I got my refund to my credit card urgently.
The order took a while to deliver but I really appreciate the regular email updates. The items arrived in good order. Your service is very helpful and easy. Thank you for integrating the shipping on the price and also for bulk discounts.
The product is well received but the shipment is so slow
delivery too slow. more than a month
共 650 条符合条件的评价