Backup software for the PC: powerful, easy to use solution for backing up and synchronising files on a local/network drive, the cloud, FTP server and more.
I have had the program for several years and it is relatively bulletproof. On the rare occasion I have an issue, the support team responds quickly and resolves my issues immediately. It’s my understanding and settings that causes the issue-not the software. Great product and great service.
Two Things make this company top of its game. First the software SyncBack Pro is brilliant and performs the job its designed for magnificently. The software and its flexibility of options will suit the novice user right through to the most critical professional. The second is the people behind the company. From sales to support. Especially those in support are super helpful, very professional and extremely competent.
The perfect utility: Great functionality, great support, great value
Necessary information:
Bought first PC in 1983. From MS-DOS to Windows 11, it's been my hobby and profession.
Those who live this journey know how important utility programs are to your daily IT operation. And since 2003 when it was launched and I chance-discovered it, SyncBack Pro has been a cornerstone of my backup strategy. And not just backup, but "data management" may be a better term. I run three desktops and two laptops (and heap of test physical and VM hosts) - with three NAS boxes. Naturally I share data across them, and SBP does that for me. (Yes, I use four cloud providers, and SBP also helps keep them honest).
Here's the thing: I use backup applications too, but proprietary backed-up data can never be as nimble and quick to recover with, as copied data. So all my hi-priority data gets the SBP treatment, and I can quote many instances of where it has proved a lifesaver.
This current review was triggered by a support request - and let me quickly say that over the years, SBP support has been so efficient, quick, smooth, that you almost forget how good it is. That's the best kind of support.
Before I stop, I must give SBP a plug in an unusual area because of the relevance here: My support request was not for a problem with backup, but because I find that I use it even for a non-backup, standard, copy operation - especially when the copy needs to be selective. I usually would PowerShell it - but SBP has a great UI, it allows a test "simulated copy", and it gives me a log report of the operation. In other words, it makes a great one-off Windows file copy utility.
(I had a question about filters, hence the support request, answered within hours)
I willingly accept that I am a SBP fanboy... umm.. fanman. But that is because it has hard-earned its spot in my very top utilities of the past four decades of PC-work.
Transferred to a new computer and expanded my use of Syncback Pro after many years on my old one. Excellent program, clear interface and great service when I messed up..
I recently asked a question via the 2BrightSparks portal and received a prompt reply that gave me the information I needed to do what I wanted to do with SyncBackPro.
I think that SyncBackPro is the best backup software for Windows out there.
There is no subscription (the software is one-time purchase style, with the option to buy an annual maintenance plan), it is rich of features and its help file contains everything to learn the usage of the software.
The support is very responsive.
I have been using Syncback for many years and have always been very happy with it. I find it to be the best backup program for Windows and I use it for both my PCs and those of my clients. The free version has some limitations in its functionality but for home use it is fine. For office use it is much better to use the Pro version.
The assistance I asked for was about the possibility of sending logs via a personal Microsoft account. I had the answer and the resolution of the case in about an hour. So very quickly. Top Support!
Following a modification by Microsoft, an error arose with emailing log files in SyncBackPro software. I raised this with 2BrightSparks as a new issue and after supplying additional information to 2BrightSparks, a few days later, they sent me a Beta version of the software to trial a fix for the issue. I installed the trial version and it was successful and the error has gone.
I've been a customer of 2BrightSparks and have used SyncBack software for many years and have always found them to be extremely helpful.
Swapna provided support that was both deep to me on a particularly thorny issue. We had a number of back-and-for the over email and chat and I felt he was invested in solving my problem.
It is good to know that I have support out there when something goes wrong and that is what I had today.
Not only were they responding swiftly to my problem but they were very good about supply the simple solution.
I have used SyncBack Pro for several years, and for anyone who is concerned about backing up and securing his or her data, it is an essential utility. Straightforward to set up and run, it is extremely reliable.
In all this time, I have encountered only a couple of bugs which, when reported to 2BrightSparks, were investigated and rapidly fixed with a software release. Kudos to the authors/creators, who also manage (unlike some software houses) to improve and enhance it without overburdening or overcomplicating it.
I cannot recommend it more highly.