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Actbestbike

62 条评价

3.862 条评价
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关于 Actbestbike

数据更新
网站
actbestbike.com
分类
车辆与交通
所在地
United States
状态
待认证
近 12 个月
62 条评价
差评回复率
76%(13/17 条)
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Actbestbike靠谱吗?

Actbestbike(actbestbike.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 62 条用户评价,属于车辆与交通分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 76% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Mark Gurariy · 写过 1 条评价 · 体验于 2026-07-21 ·

令人惊叹的自行车,质量好,速度好……

令人惊叹的自行车,质量好,速度快,总体支持良好

Actbestbike 回复2026-07-23

Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!

N
Nolen Johnson · 写过 2 条评价 · 体验于 2026-07-20 ·

客户服务值得称赞

客户服务解决了我遇到的问题,并帮助我快速解决了运输问题。他们在整个过程中都非常友善和乐于助人。

Actbestbike 回复2026-07-23

Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!

J
Janice Page · 写过 2 条评价 · 已认证 · 体验于 2026-07-22 ·

这些自行车非常有趣而且很棒……

这些自行车非常有趣,价格也很实惠,我能够得到并享受其中的 2 辆,该公司解决了我遇到的任何问题,并且非常迅速地解决了它,我会向任何寻求一次伟大而充实的骑行、充满乐趣和享受的人推荐这些自行车😉 继续尽力而为。

Actbestbike 回复2026-07-23

Dear Valued Customer, Thank you so much for your rating and for your support of ACTBEST e‑bike! We’re glad you enjoyed your riding experience and truly value your honest feedback. We will take your suggestions to heart and keep working hard to make our products and service even better. We hope to earn your full 5-star rating next time! Thank you for being with us!

D
Derreck Lanzer · 写过 1 条评价 · 体验于 2026-07-17 ·

我们购买了两台 Blaze Plus 电动……

我们为孩子购买了两辆 Blaze Plus 电动自行车,高兴极了。包装非常好,组装快速简单。我们的孩子喜欢他们的新自行车,每天都骑它们。质量令人印象深刻,我们强烈推荐 Actbest 给任何考虑购买的人!

Actbestbike 回复2026-07-23

Dear Valued Customer, We really appreciate your positive feedback and love for ACTBEST! It’s our great honor to serve you and meet your expectations. We will continue to optimize our products with strict quality control. Looking forward to accompanying you in your next ride journey!

t
tony stone · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

自行车太棒了

这辆自行车太棒了。导航很容易。齿轮非常光滑。 唯一的缺点就是把它放在一起。 您需要额外收费并将自行车组装起来。

Actbestbike 回复2026-07-22

Dear Valued Customer, We really appreciate your positive feedback and love for ACTBEST! It’s our great honor to serve you and meet your expectations. We will continue to optimize our products with strict quality control. Looking forward to accompanying you in your next ride journey!

M
Matt R · 写过 1 条评价 · 体验于 2026-07-05 ·

很棒的客户服务

我们从 Actbest 订购了一辆电动自行车作为儿子的生日礼物。不幸的是,这辆自行车被延期交货,因此 Actbest 联系我们,告知我们延迟交货的情况,并提供了解决方案,以便我们尽快获得自行车。我们将订单修改为同一辆自行车的不同版本,并在我儿子生日当天及时送达。

Actbestbike 回复2026-07-22

Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!

R
Robert DeBovis · 写过 2 条评价 · 已认证 · 体验于 2026-07-08 ·

刚从盒子里拿出来,我的电机就开始转动。给我寄来了更小的电机替换件

刚从盒子里拿出来,我的电机就开始转动。 无功率无扭矩。 我花了一个多星期的时间才通过电话、电子邮件和 Facebook 聊天联系 actbest。 然后 Actbest 给我发了错误的电机……更小,扭矩更小……我买了这辆自行车,因为电机更大,扭矩更大……甚至客户服务代表也说 Actbest 给我发了错误的电机,他们知道这只是为了让我保持安静并保持自行车。如果没有 1800 瓦电机和 110 纳米扭矩,这辆自行车对我来说毫无价值。 自行车必须归还,我想要退款 编辑,我从一开始就要求退货。 据说 Actbest 说。无忧退货。 他们现在要求一位年长的残疾人一只手拿着手机爬山。这样他们就可以亲眼看到它......这是非常危险的,因为自行车因为没有动力而失去平衡......几乎想让我从自行车上掉下来......危险...... 现在他们再次索要我已经发送的照片。 无忧无虑吗? 表现最好....你真丢脸.. 纽约州总检察长就在街上,他们告诉我要提起诉讼,因为他们还有其他关于 actbest 的报告……我还将按照办公室的建议向法院提起小额索赔。 他们可以让 Actbest 本身变得容易或困难。 我想要退款,这样我就可以购买不同品牌的电动自行车。 当我在电话中告诉我我也被故意撒谎时,我很高兴...他们没有合适的电机并且知道这一点,并且只是为了带我度过 15 天无忧退货...即使是 atrorney 总办公室的法律援助也可以清楚地看到这一点... 已更新。 好吧,看起来 Actbest 不会没有责任。所以我要提交文件。我的法庭文件。我知道给我发送了错误的电机,他们说它并且有证据就是我所需要的。他们不会再像其他评论者所说的那样回应......这不是可信度的运作方式。 10-20美元文件费.. 你真丢脸,你表现得最好,让客户陷入你不做任何事情的水平,我们必须提出指控才能获得退款。

Actbestbike 回复2026-07-22

Dear Robert DeBovis, We are deeply sorry to hear about your experience with the motor issue and the difficulty you faced reaching us. We sincerely apologize for the frustration caused by the lack of timely communication and for the inconvenience with the replacement part. This is not the experience we want for any of our customers, and we truly regret that you feel let down. Thank you for bringing this to our attention — your feedback means a great deal to us.

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Ramesh · 写过 7 条评价 · 体验于 2026-07-07 ·

电动自行车让您可以享受附近的花园

电动自行车很棒。有了我的电动自行车,我可以真正享受更大社区的花朵、秋天的色彩和美丽。我不仅仅局限于在我的社区内步行几个街区 - 我可以轻松地在我的社区周围骑行 4 英里,并享受更大的区域。当你开车时,你开得太快,无法欣赏鲜花等。Actbest 电动自行车制造精良/坚固,我的电动自行车改变了我的生活 - 我现在很少使用我的车 - 我几乎骑电动自行车去任何地方。

Actbestbike 回复2026-07-22

Dear Valued Customer, We really appreciate your positive feedback and love for ACTBEST! It’s our great honor to serve you and meet your expectations. We will continue to optimize our products with strict quality control. Looking forward to accompanying you in your next ride journey!

D
Donna Poole · 写过 3 条评价 · 体验于 2026-07-13 ·

我们对所采取的行动感到非常满意……

我们对面对弯曲的车架和后轮时所采取的行动感到非常满意。该公司与我合作解决了这个问题,现在我们正在骑自行车并且非常享受,谢谢 Actbestbike。会推荐给任何人。

Actbestbike 回复2026-07-22

Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!

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Rocco Carrino · 写过 1 条评价 · 体验于 2026-07-19 ·

绝对垃圾

绝对垃圾。订购并支付了两辆自行车。只拿到了一张。送来的那张已经被划伤和凹陷了。两周后,自行车停止工作。不更换零件或支持什么怪胎

Actbestbike 回复2026-07-20

Dear Rocco Carrino, We are deeply sorry for this completely unacceptable experience. You ordered and paid for two bikes, received only one — and that one arrived scratched, dented, and stopped working within two weeks, with no replacement parts or support. That is simply not the service you deserved, and we sincerely apologize for every failure along the way. Thank you for bringing this to our attention.

G
Gina T · 写过 2 条评价 · 体验于 2026-07-19 ·

糟糕的客户服务

糟糕的客户服务。我已经尝试联系他们一周要求退货,但完全没有回应。我终于接到某人的电话,他正在发送退货单,没有电子邮件,也没有回电。被我不想要的物品困住了。

Actbestbike 回复2026-07-20

Dear Gina, We are truly sorry for the terrible experience you’ve had with our customer service. Not receiving any response for a week, then being told a return slip would be sent only to receive nothing — that is completely unacceptable and deeply frustrating. We sincerely apologize for the lack of follow-through and for leaving you stuck with an item you don’t want. You deserved much better, and we are sorry we let you down. Thank you for sharing your honest feedback.

E
Edward Cleckner · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·

很棒的封装并且易于构建

很棒的封装并且易于构建。我的妻子对她的新自行车感到非常兴奋。

Actbestbike 回复2026-07-20

Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!

V
Vaughn Warren · 写过 1 条评价 · 体验于 2026-06-03 ·

显示器在一段时间后停止工作...

一周后显示屏停止工作,刹车发出很大的吱吱声。感觉像是低质量的全球速卖通产品。

Actbestbike 回复2026-07-20

Dear Vaughn Warren, We are truly sorry to hear that your display stopped working after just a week and that the brakes are squeaking loudly. This is not the quality or experience you should expect, and we completely understand why it feels disappointing. Please accept our sincere apologies for the frustration this has caused. Thank you for sharing your honest feedback — it helps us improve.

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Joe Stubblefield · 写过 2 条评价 · 体验于 2026-07-16 ·

蓝框火了🔥

我和我的儿子对 blaze plus 的质量非常满意。其功能和最高速度超出了我们的预期。我们订购了 LED 蓝色框架,这是我们最喜欢的功能,并且真正脱颖而出。

Actbestbike 回复2026-07-17

Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!

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Nancy In Dallas · 写过 2 条评价 · 体验于 2026-06-10 ·

不履行保修,客户服务差

我买了一辆 Triker。它停止工作了。它无法打开并运行。我联系了客户服务人员,打了几个电话后,在整个 24 小时内,客户服务号码一直占线,我收到了一封措辞糟糕、难以理解的电子邮件,告诉我如何解决我的问题。我将问题追溯到线束或仪表板组件。仪表板组件缺货。我已经多次联系客服了。他们不知道什么时候可以使用。第三次,他们说下个月一号可能会限量供应。我不会将零件延期交货,而是应该关注网站以查看零件何时可用并下订单。他们希望我支付该零件的费用,尽管它应该在保修期内。 更新: 正如您所看到的,我们的回复似乎很敷衍,哦,我们很抱歉,但实际上没有提供任何可行的解决方案。我已经通过电话与他们交谈过。我已经给他们发了电子邮件。我已经与他们的客户服务人员交谈过,同样不知道他们什么时候会得到零件,除了这是我的问题之外没有其他解决方案,如果我想继续寻找这个组件来看看它是否有效,那是我的责任。完全不能接受。他们的反应充其量是可笑的。 我100%不推荐这家公司。

Actbestbike 回复2026-07-17

Dear Nancy, We are truly sorry to hear about your frustrating experience with your Triker and our unsatisfactory warranty support. We deeply apologize for the constant busy service line, unclear troubleshooting email and the out-of-stock dashboard part that left your trike unusable. We fully understand how upsetting it is to bear extra costs for a defective component that should be covered under warranty, plus the hassle of repeatedly checking stock availability yourself without a formal backorder arrangement. We acknowledge our insufficient after-sales coordination and poor communication throughout your case, and we sincerely regret all the trouble we’ve brought you. Your feedback is valuable for us to optimize our warranty process and inventory management moving forward.

C
Chad Peters · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

发货快

发货快,物超所值,品质优良。我买了两件,一件给我,一件给妻子。市场上性价比最高的电动自行车!爱它!

Actbestbike 回复2026-07-17

Dear Valued Customer, We really appreciate your positive feedback and love for ACTBEST! It’s our great honor to serve you and meet your expectations. We will continue to optimize our products with strict quality control. Looking forward to accompanying you in your next ride journey!

R
Ramesh · 写过 7 条评价 · 体验于 2026-04-19 ·

Actbest 电动自行车改变了我的生活

Actbest 电动自行车改变了我的生活。我现在几乎去任何地方都骑电动自行车,很少开车。 Race 电动自行车制作精良。 Actbest 拥有出色的客户服务(通过电话和电子邮件)。 Actbest 管理层也愿意接受有关如何改进电动自行车的反馈——例如,在我经历了几次刺穿之后,他们接受了我提出的提供防刺穿轮胎选项的建议。 电动自行车的整体质量(轮胎除外)和出色的客户支持是我推荐 RACE actbest 电动自行车的原因。您可以轻松添加轮胎衬里,使轮胎防刺穿。

Actbestbike 回复2026-07-17

Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!

a
abdelhak Elmachi · 写过 1 条评价 · 体验于 2026-07-13 ·

印象深刻

我最近购买的 Actbest 电动自行车给我留下了深刻的印象,运输速度快如闪电,自行车到达我家门口的速度比我预期的要快。当它到达这里时,我同样对它的包装如此之好感到惊讶。每一件作品都被牢固地包裹在保护泡沫中,并用重型拉链扎紧,这意味着框架上没有任何划痕。由于包装精美,自行车及其所有配件均状况良好。拆箱轻而易举,组装过程又快又简单。强烈推荐 Actbest,因为他们快速的服务和细心的运输,再次感谢您。

Actbestbike 回复2026-07-17

Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!

W
Whistle Stop Bike Shop · 写过 1 条评价 · 已认证 · 体验于 2026-07-15 ·

自行车的质量符合预期

自行车的质量符合预期。如果您购买 ACTBEST 自行车,请将其放在未开封的纸箱中带到自行车店进行组装。正确组装的成本是非常值得的。提供的工具不足以正确组装,并且存在一些应由专业人员完成的调整问题。

Actbestbike 回复2026-07-16

Dear Valued Customer, Thank you so much for your rating and for your support of ACTBEST e‑bike! We’re glad you enjoyed your riding experience and truly value your honest feedback. We will take your suggestions to heart and keep working hard to make our products and service even better. We hope to earn your full 5-star rating next time! Thank you for being with us!

J
Janice Page · 写过 2 条评价 · 已认证 · 体验于 2026-07-11 ·

我真的很喜欢核心 2.0...

我真的很喜欢核心 2.0 电动自行车,有很少的小问题,但 Actbest 很快就解决了它们。客户服务很棒,我会推荐 actbest 作为第一次电动自行车体验,你会感到惊喜,因为他们很棒👍

Actbestbike 回复2026-07-13

Dear Valued Customer, Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!