这是我购买的第二辆 Actbest 电动自行车。我去年买了一辆 Core 2.0 City Commuter,但它对我来说有点太高了,但我喜欢这辆自行车的外观和性能。价格也非常合理。我决定让我丈夫拥有自行车,并为自己购买 Actbest Cosy 电动自行车。它启动快,自行车的质量又好又强。支架在运输过程中坏了,但售后团队很快回复,并表示可以为网上购买的支架进行退款,而不必等待补货。我对产品和服务非常满意。
Actbestbike 回复2026-07-13
Dear Valued Customer,
Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
Dear Valued Customer,
Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
Dear Valued Customer,
Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
M
Maurice Maglalang · 写过 1 条评价 · 体验于 2026-07-08 ·
★★★★★
卓越的交付和轻松的安装...
我的 mars st 电动自行车交付良好,安装方便。我的座椅有一个小问题,他们不遗余力地给我发送了一个升级的座椅来更换它。我喜欢这辆自行车的一切,并且肯定会购买另一辆 Actbest 自行车!
Actbestbike 回复2026-07-09
Dear Valued Customer,
Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
Dear Jamie Stothart,
We are truly sorry to hear about your experience with the Speedy ST and the distress it has caused your family. Reading that the motor failed on the first bike after a few weeks and the replacement failed within a week—after only light use—is unacceptable and understandably upsetting. Noting that the product description touted off-road use while the instructions advise against it adds to the frustration and confusion. We also sincerely apologize for the slow customer service response that left you waiting for answers. It’s especially disappointing given your other son’s Jasion bike has had no issues. Thank you for sharing these details; we are genuinely sorry for the inconvenience and disappointment.
Dear Valued Customer,
Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
Dear Valued Customer,
Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
E
Eugene Koth · 写过 1 条评价 · 已认证 · 体验于 2026-07-04 ·
★★★★★
及时响应
及时响应、发货。帮忙解决小问题。
Actbestbike 回复2026-07-07
Dear Valued Customer,
Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike!
We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
Dear Valued Customer,
Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
k
kyle weisensee · 写过 2 条评价 · 体验于 2026-07-02 ·
★★★★★
周围都是5星
我不是一个通常会写评论的人,但我认为 Act Best 处理支持和服务的方式是一流的,值得其他想要购买 Act Best 自行车的人知道我的体验是 5 星。我在 ActBest Core 2.0 上遇到了两个问题,并且都得到了认真、快速的修复。自行车很棒,但服务非常令人满意!
Actbestbike 回复2026-07-03
Dear Valued Customer,
Thank you so much for taking the time to leave such a thoughtful review, especially since you mentioned that you don't usually write reviews.
We are truly honored to know that both your Actbest Core 2.0 and your experience with our customer support have met your expectations. We're glad we could resolve the issues quickly and provide the level of service you deserve.
Your kind words and recommendation mean a great deal to our entire team and motivate us to continue delivering excellent products and support.
Thank you for choosing Actbest. We wish you many more safe and enjoyable rides ahead!
R
Rumi Nepomuceno · 写过 1 条评价 · 体验于 2026-07-02 ·
★★★★★
他们给我换了超级零件……
他们很快就收到了我的替换零件,而且客户服务很棒。他们的自行车非常好,肯定会推荐给任何骑手。
Actbestbike 回复2026-07-03
Dear Valued Customer,
Thank you so much for your wonderful feedback!
We are delighted to hear that your replacement parts arrived quickly and that you had a great experience with our customer service. It's also fantastic to know that you're enjoying your Actbest bike.
Your recommendation means a great deal to us and encourages us to continue providing the best products and support possible.
Thank you for choosing Actbest. We wish you many safe and enjoyable rides ahead!
Dear Valued Customer,
Thank you so much for your wonderful review and sincere recognition of ACTBEST e-bike! We truly appreciate your support for our products and your affirmation of our customer service team’s hard work. Your genuine feedback means the world to us and motivates us to keep improving. We’re thrilled you enjoy riding with us. If you trust our brand, please recommend us to more friends and family, so more people can experience the joy of smooth and fun riding. Thank you again for choosing ACTBEST!
N
Nathaniel Brody · 写过 1 条评价 · 体验于 2026-05-13 ·
★★★★★
花了将近一个月的时间才到达……
花了将近一个月的时间才到达并且损坏了。该公司除了“按原样使用”之外没有提供任何解决方案。可怕。
Actbestbike 回复2026-06-30
Dear Valued Customer,
We truly regret the experience you've had, and we sincerely apologize that our previous response fell short of the support you deserved.
Your feedback has been escalated internally, and we are taking it seriously. We will be reaching out to you directly to ensure this matter is properly resolved.
Thank you for bringing this to our attention — it helps us do better.
Dear Valued Customer,
Thank you for your 5-star review and for sharing your honest feedback!
We're thrilled to hear you're enjoying the value and free shipping experience. Your comments on our technical support response time are noted — we're continuously working to improve our response efficiency and the depth of support we provide.
We appreciate your trust in Actbest and look forward to supporting you on every ride ahead.
C
Christina Panteloukas · 写过 2 条评价 · 体验于 2026-06-27 ·
Dear Valued Customer,
Thank you so much for your wonderful feedback!
We are thrilled to hear that you've had such a great experience with Actbest and that our customer service team was able to assist you promptly throughout the entire process.
Your recommendation means a great deal to us and encourages us to continue providing the best possible products and support.
Thank you for choosing Actbest. We truly appreciate your trust and support, and we wish you many safe and enjoyable rides!
C
Cecilia Morales · 写过 2 条评价 · 体验于 2026-06-16 ·
★★★★★
喜欢折叠电动自行车的风格
喜欢折叠电动自行车的风格。它很有趣并且易于使用。
Actbestbike 回复2026-06-26
Dear Valued Customer,
Thank you very much for your positive feedback!
We are delighted to hear that you are enjoying the folding e-bike and finding it fun and easy to use. Your satisfaction means a lot to our team.
Thank you for choosing Actbest. We truly appreciate your support and wish you many enjoyable rides ahead!
Dear Valued Customer,
We are sincerely sorry to hear about your frustration and apologize for the experience you have had.
We would like to clarify that the $350 amount mentioned is not the final resolution for your case. Our team is actively reviewing your battery issue, and the responsible representative has already been asked to contact you and continue working toward a solution.
We understand how inconvenient it is to be unable to use your bike, and we appreciate your patience while we work to resolve the issue. Please keep an eye on your email, as our team will follow up with you as soon as possible.
B
Brett martinez · 写过 1 条评价 · 体验于 2026-06-09 ·
★★★★★
该公司很有帮助,自行车是…
该公司很有帮助,自行车很棒
Actbestbike 回复2026-06-24
Dear Valued Customer,
Thank you very much for your wonderful feedback!
We are delighted to hear that you are enjoying your bike and that our team was able to provide helpful support. Your satisfaction is our greatest reward.
Thank you for choosing Actbest. We truly appreciate your support and wish you many safe and enjoyable rides ahead!
Dear Valued Customer,
We are very sorry to hear about your experience and the issues your son has encountered with the bike.
We sincerely apologize for the inconvenience caused by the missing hardware, tire issues, display error, and the lack of timely communication. We understand your frustration and take your feedback seriously.
Please contact us with your order information, and we will review the situation and do our best to assist with a solution.
Dear Valued Customer,
Thank you so much for your kind words and support!
We are delighted to hear that you are happy with your Actbest bike and that our customer service team, especially Amber, was able to assist you throughout the warranty process. Your recognition means a great deal to us.
We truly appreciate your recommendation and trust in Actbest. If you ever need assistance in the future, please don't hesitate to contact us.