ActBest 自行车超过 5 个月没有……
ActBest 自行车超过 5 个月未发送保修零件。除了长时间的拖延和违背承诺之外什么也没有。 两周前,他们同意寄出一个新的控制板。那已经来了又走了。关于该零件所在位置的电子邮件没有新的回复。我 11 岁的自行车已经坏了 5 个多月了。远离行为最好的自行车!
Dear Valued Customer, Thank you for sharing your feedback. We sincerely apologize for the delays and frustration you have experienced. We understand how disappointing it is to have your bike out of service for such an extended period, especially when waiting for warranty parts. We take your concerns seriously and will review your case immediately. Our team will contact you as soon as possible with an update regarding the replacement part and the current status of your case. We are truly sorry for the inconvenience and appreciate the opportunity to make this right.
