Hello, Richard.
Thank you so much for taking the time to share your feedback with us. Your comments are truly valuable and inspire us to continuously improve our services every day to deliver the highest quality experience.
We understand your concerns regarding our rates, and we want to assure you that we are constantly working to make our services as accessible as possible without compromising the quality you expect from us. Our rates cover important benefits, including full package protection, customs assistance, and personalized guidance for your online purchases.
If you have any specific questions about a shipment or its costs, please feel free to send us the details at [email protected] or reach out through our official support channels here: https://aeropost.com/POS/es/ayuda#CONTACTUS. It will be our pleasure to assist you!
Best regards,
aeropost Team
Hello, Tracy!
Thank you very much for taking the time to share your experience. We’re glad to know that we are meeting your expectations and making your shopping process easier.
We’re also delighted to hear that our app has been helpful and has enhanced your online shopping experience.
Best regards!
aeropost Team.
Hello, Dorothy!
Thank you very much for your 5-star rating! It lets us know that we are doing things right, and it is a pleasure for us to make your shopping experiences as simple as possible.
Best regards,
aeropost Team.
Hello, Kalani!
Thank you for taking the time to share your feedback about our services. We strive every day to provide the best possible experience, and your comments are essential in this continuous improvement process.
We want you to always receive the service you deserve, and your feedback motivates us to keep refining every detail. We’re glad to know we can count on your support to make every experience excellent.
Best regards!
aeropost Team.
Hello!
Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost Team.
Hello, Macnamee!
Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost.
Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help.
Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon.
Best regards,
aeropost Team.
A
AM El-Hoss库拉索 · 写过 3 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
到库拉索岛的优质货运代理服务
友好、及时、经济高效且轻松的服务!
aeropost 回复2026-08-03
Hello!
Thank you for your comment! We’re happy to know that we have met your expectations. We strive to provide the best service and ensure our customers are satisfied. If you need anything else, please don’t hesitate to let us know.
Best regards!
aeropost Team.
Hello, Richard.
Thank you so much for taking the time to share your feedback, and above all, for your loyalty over the years.
We are truly sorry for the disappointment and frustration this news has caused you. Hearing how much you’ve valued our service makes this decision even harder for us. Due to strategic administrative adjustments, we will be closing our operations in Tobago.
Please know that serving you has been a true privilege, and we are deeply grateful for the trust you placed in aeropost all this time. We wish you all the best and thank you for being such a wonderful part of our community.
Warm regards,
aeropost Team
Hello, Karyn.
Thank you very much for taking the time to share your experience with us. We sincerely regret any inconvenience you may have encountered.
To assist you in the best possible way, we’ve sent you an email requesting more details about your case. This will allow us to provide more personalized support and resolve any issues that may have arisen.
We appreciate your understanding and look forward to your response so we can assist you promptly and gladly.
Cordially,
aeropost Team.
Hello, Sauda.
We deeply regret the inconveniences you have experienced with our service and sincerely appreciate your feedback, as it helps us identify areas for improvement to provide you with a better experience in the future.
We have tried to contact you to obtain more details about your case but have not received a response. We would be happy to assist you, so please feel free to reach out to us at [email protected]. We will be attentive to resolve your situation quickly and efficiently.
We remain at your disposal.
Kind regards,
aeropost Team.
Hello!
Thank you very much for taking the time to share your experience. We’re glad to know that we are meeting your expectations and making your shopping process easier.
Best regards!
aeropost Team.
Hello!
Thank you for taking the time to share your feedback about our services. We strive every day to provide the best possible experience, and your comments are essential in this continuous improvement process.
We want you to always receive the service you deserve, and your feedback motivates us to keep refining every detail. We’re glad to know we can count on your support to make every experience excellent.
Best regards!
aeropost Team.
M
MICHAEL ANTHONY CEDENO特立尼达和多巴哥 · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·
★★★★★
该信息已按时转发...
有关订单交付的信息已按时传达。清楚详细地说明成本、汇率和最终付款。
aeropost 回复2026-07-24
Hello, Michael!
Thank you for sharing your experience with us. We’re glad to hear that you are satisfied, and rest assured we will continue working to provide you with the service you deserve. We truly appreciate your trust and support!
Best regards!
aeropost Team.
Hello, Sonjia.
Thank you for taking the time to share your feedback with us, as it helps us identify areas where we can improve and provide a better service.
We’re sorry for any inconvenience you may have experienced, and we want to assure you that at aeropost, we are committed to continuous improvement to deliver the exceptional experience you deserve.
Thank you again for your valuable feedback and for trusting aeropost.
Cordially,
aeropost Team.
Hello, Kimberly.
Thank you so much for your review! We're thrilled to hear that you received your package. At aeropost, we work constantly to provide you with the best experience for all your online purchases.
To prevent customs delays and ensure faster processing and shipping, we always recommend pre-alerting your packages before they arrive in Miami. Here is a quick tutorial to guide you: https://www.youtube.com/watch?v=hbx4eu3GePQ. If you have any questions, feel free to reach out to us here: https://aeropost.com/KIN/en/help#CONTACTUS—our team is always ready to help!
Kind regards!
aeropost Team.
Hello, Douglas!
Thank you for your comment! We’re happy to know that we have met your expectations. We strive to provide the best service and ensure our customers are satisfied. If you need anything else, please don’t hesitate to let us know.
Best regards!
aeropost Team.
Hello, Claudia!
Thank you very much for your comment! We’re glad to hear that you are satisfied with the service provided for your online purchases. We will continue working to ensure you keep receiving the service you deserve.
Best regards!
aeropost Team.
Hello Everline!
Thank you very much for your 5-star rating. We will keep working hard to maintain the high quality of service you are accustomed to.
Best regards!
aeropost Team.
Hello, Shaunette!
Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost.
Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help.
Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon.
Best regards,
aeropost Team.
这是一次非常令人沮丧的经历。我打电话告知我想合并我的两个包裹。我被告知要发送一封包含 MIA 号码的电子邮件,我照做了。但我仍然被收取了两项费用。当我打电话时,我被告知事情会解决,但我付款后只发送了一个包裹。我再次打电话,被告知这个问题将会得到纠正。然后我看到我的账单是 6.09 美元。只是后来被要求支付超过 50 美元。目前,Aeropost 似乎只是在寻求收费,并且一有机会就过度收费。
aeropost 回复2026-07-17
We appreciate you bringing this to our attention. We understand your concerns regarding the consolidation request and the charges applied. We have already contacted you by email about this shipment and would like to review your calls to determine what occurred. We'll continue the conversation through the same email and ask a few additional questions so we can investigate the MIA numbers thoroughly.