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aeropost

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201 条评价

4.2201 条评价
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关于 aeropost

数据更新
网站
aeropost.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
100%(31/31 条)
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商家自述

我们的宗旨:通过连接全球市场来增强我们的社区能力。我们是一家致力于创新跨境物流体验的物流技术公司。 Aeropost 是拉丁美洲和加勒比市场的知名参与者,为数百万消费者、企业、零售商和市场的跨境物流需求提供支持。

以上内容由商家自行提供,未经平台核实。

aeropost靠谱吗?

aeropost(aeropost.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。79% 的评价为 4 星及以上,12% 为 1 星;商家回复了 100% 的差评;评价主要围绕价格、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户经常称赞敬业的员工在每次访问办公室时都非常乐于助人、热情且有礼貌。消费者还深深赞赏其超快的交货时间、流畅的物流系统和清晰的跟踪更新,使海外运输完全无缝。 然而,一些客户也指出,运费、清关费和额外服务费有时会感觉很贵。一些审阅者在尝试通过客户支持解决问题时遇到了令人沮丧的沟通挑战、延迟响应或无益的员工互动。此外,一些用户报告当地包裹取件安排偶尔会出现延误或轻微不便。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

您支付的金额是...价格的两倍

您支付的金额是您购买的商品价格的两倍。实在是太可笑了。没有任何法规可以防止此类抢劫。那真令人恶心。我为工人们感到悲哀。这不是他们的错。

aeropost 回复2026-08-10

Hello, Richard. Thank you so much for taking the time to share your feedback with us. Your comments are truly valuable and inspire us to continuously improve our services every day to deliver the highest quality experience. We understand your concerns regarding our rates, and we want to assure you that we are constantly working to make our services as accessible as possible without compromising the quality you expect from us. Our rates cover important benefits, including full package protection, customs assistance, and personalized guidance for your online purchases. If you have any specific questions about a shipment or its costs, please feel free to send us the details at [email protected] or reach out through our official support channels here: https://aeropost.com/POS/es/ayuda#CONTACTUS. It will be our pleasure to assist you! Best regards, aeropost Team

喜欢它尤其是应用程序

喜欢它,尤其是这个应用程序,它一步一步地为您提供一切

aeropost 回复2026-08-07

Hello, Tracy! Thank you very much for taking the time to share your experience. We’re glad to know that we are meeting your expectations and making your shopping process easier. We’re also delighted to hear that our app has been helpful and has enhanced your online shopping experience. Best regards! aeropost Team.

非常可靠且快速

非常可靠和快速,海港街位置的人们非常乐于接受和乐于助人🙏🏽🙏🏽

aeropost 回复2026-08-07

Hello, Kalani! Thank you for taking the time to share your feedback about our services. We strive every day to provide the best possible experience, and your comments are essential in this continuous improvement process. We want you to always receive the service you deserve, and your feedback motivates us to keep refining every detail. We’re glad to know we can count on your support to make every experience excellent. Best regards! aeropost Team.

良好的运输时间

运输时间很好,喜欢亚马逊同步功能。

aeropost 回复2026-08-07

Hello! Thank you very much for your kind comment! It lets us know that we are doing things right, and it is our pleasure to make your shopping experiences easier. We will continue working hard to maintain the high quality of service you are accustomed to. Best regards! aeropost Team.

关于 Aeropost 的一切积极的事情

所有工作人员都非常知识渊博且友好。 我在 Aeropost 工作多年,从未有过抱怨。

aeropost 回复2026-08-06

Hello, Macnamee! Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost. Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help. Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon. Best regards, aeropost Team.

A
AM El-Hoss库拉索 · 写过 3 条评价 · 已认证 · 体验于 2026-07-02 ·

到库拉索岛的优质货运代理服务

友好、及时、经济高效且轻松的服务!

aeropost 回复2026-08-03

Hello! Thank you for your comment! We’re happy to know that we have met your expectations. We strive to provide the best service and ensure our customers are satisfied. If you need anything else, please don’t hesitate to let us know. Best regards! aeropost Team.

R
RICHARD BISHOP加拿大 · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

我最大的失望是……

我非常失望的是你们宣布终止对多巴哥的服务。与你们的多巴哥办事处打交道很愉快。请解释一下为什么你们要停止这项重要的服务并将我们视为多巴哥的二等客户???您过去所有的卓越服务都随着此公告而付诸东流。

aeropost 回复2026-07-31

Hello, Richard. Thank you so much for taking the time to share your feedback, and above all, for your loyalty over the years. We are truly sorry for the disappointment and frustration this news has caused you. Hearing how much you’ve valued our service makes this decision even harder for us. Due to strategic administrative adjustments, we will be closing our operations in Tobago. Please know that serving you has been a true privilege, and we are deeply grateful for the trust you placed in aeropost all this time. We wish you all the best and thank you for being such a wonderful part of our community. Warm regards, aeropost Team

Karyn Rudd特立尼达和多巴哥 · 写过 7 条评价 · 已认证 · 体验于 2026-07-29 ·

坏的!!!!!!!!!!!!!!!!!!!!!!!!!

aeropost 回复2026-08-03

Hello, Karyn. Thank you very much for taking the time to share your experience with us. We sincerely regret any inconvenience you may have encountered. To assist you in the best possible way, we’ve sent you an email requesting more details about your case. This will allow us to provide more personalized support and resolve any issues that may have arisen. We appreciate your understanding and look forward to your response so we can assist you promptly and gladly. Cordially, aeropost Team.

S
Sauda Smith美国 · 写过 6 条评价 · 体验于 2026-07-28 ·

这次的客服……

这次的客户服务非常糟糕! 我等眼镜已经等了两天了。 通知称眼镜“已发货”。 昨天我与一位代表交谈,他向我保证他们的交付将优先于今天交付。 现在已经下午 5 点多了,我还没有收到眼镜,也没有任何更新。 代表一直说他们不能给司机打电话。 我相信我应该为这种荒谬的疏忽获得退款和道歉。 服务差,服务差。

aeropost 回复2026-08-03

Hello, Sauda. We deeply regret the inconveniences you have experienced with our service and sincerely appreciate your feedback, as it helps us identify areas for improvement to provide you with a better experience in the future. We have tried to contact you to obtain more details about your case but have not received a response. We would be happy to assist you, so please feel free to reach out to us at [email protected]. We will be attentive to resolve your situation quickly and efficiently. We remain at your disposal. Kind regards, aeropost Team.

eem marbella特立尼达和多巴哥 · 写过 3 条评价 · 已认证 · 体验于 2026-07-23 ·

送货服务很快

送货服务很快,收到物品时没有麻烦。

aeropost 回复2026-07-24

Hello! Thank you very much for taking the time to share your experience. We’re glad to know that we are meeting your expectations and making your shopping process easier. Best regards! aeropost Team.

N
NTS美国 · 写过 18 条评价 · 已认证 · 体验于 2026-07-23 ·

Aeropost - 第一次体验

AEROPOST 简化了流程。免费设置帐户并将商品从亚马逊发送到他们的地址非常容易。他们的价格很合理。只需要知道,您可能要为您运送的物品缴纳过高的政府税。我第一次使用 AEROPOST 的经历很好。

aeropost 回复2026-07-24

Hello! Thank you for taking the time to share your feedback about our services. We strive every day to provide the best possible experience, and your comments are essential in this continuous improvement process. We want you to always receive the service you deserve, and your feedback motivates us to keep refining every detail. We’re glad to know we can count on your support to make every experience excellent. Best regards! aeropost Team.

M
MICHAEL ANTHONY CEDENO特立尼达和多巴哥 · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·

该信息已按时转发...

有关订单交付的信息已按时传达。清楚详细地说明成本、汇率和最终付款。

aeropost 回复2026-07-24

Hello, Michael! Thank you for sharing your experience with us. We’re glad to hear that you are satisfied, and rest assured we will continue working to provide you with the service you deserve. We truly appreciate your trust and support! Best regards! aeropost Team.

Sonjia Griffiths牙买加 · 写过 3 条评价 · 已认证 · 体验于 2026-06-18 ·

包裹被错误评估...

该包裹被错误地评估并在迈阿密存放了几周,然后错误才得到纠正。 一旦评估正确,包裹就会被及时收到。

aeropost 回复2026-07-24

Hello, Sonjia. Thank you for taking the time to share your feedback with us, as it helps us identify areas where we can improve and provide a better service. We’re sorry for any inconvenience you may have experienced, and we want to assure you that at aeropost, we are committed to continuous improvement to deliver the exceptional experience you deserve. Thank you again for your valuable feedback and for trusting aeropost. Cordially, aeropost Team.

K
KIMBERLY HOLMES牙买加 · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·

过海关7天

我摘掉一颗星是因为,我的包裹在海关呆了7天,因为这是我第一次和你们一起运送,我以为这是正常的,结果却发现不是。然而,一旦引起注意,我们就迅速进行了纠正,我能够收到我的包裹。

aeropost 回复2026-07-24

Hello, Kimberly. Thank you so much for your review! We're thrilled to hear that you received your package. At aeropost, we work constantly to provide you with the best experience for all your online purchases. To prevent customs delays and ensure faster processing and shipping, we always recommend pre-alerting your packages before they arrive in Miami. Here is a quick tutorial to guide you: https://www.youtube.com/watch?v=hbx4eu3GePQ. If you have any questions, feel free to reach out to us here: https://aeropost.com/KIN/en/help#CONTACTUS—our team is always ready to help! Kind regards! aeropost Team.

D
DOUGLAS BROWN牙买加 · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·

非常精确和可靠的服务

交付得这么快。服务很棒而且无忧无虑。

aeropost 回复2026-07-24

Hello, Douglas! Thank you for your comment! We’re happy to know that we have met your expectations. We strive to provide the best service and ensure our customers are satisfied. If you need anything else, please don’t hesitate to let us know. Best regards! aeropost Team.

C
CLAUDIA DAVIDSON牙买加 · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·

很快就收到了

很快就收到了,比想象的要快。

aeropost 回复2026-07-24

Hello, Claudia! Thank you very much for your comment! We’re glad to hear that you are satisfied with the service provided for your online purchases. We will continue working to ensure you keep receiving the service you deserve. Best regards! aeropost Team.

E
EVERLINE GRINNELL牙买加 · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

准确高效

aeropost 回复2026-07-17

Hello Everline! Thank you very much for your 5-star rating. We will keep working hard to maintain the high quality of service you are accustomed to. Best regards! aeropost Team.

S
SHAUNETTE CONSTANTIA库拉索 · 写过 2 条评价 · 已认证 · 体验于 2026-07-16 ·

他们有优秀的经纪人……

他们有优秀的代理人,他们总是愿意在我不明白的领域提供帮助

aeropost 回复2026-07-17

Hello, Shaunette! Thank you very much for your feedback! We sincerely appreciate your kind words and are delighted to know that you had an excellent experience with our customer service at aeropost. Providing exceptional customer service is one of our top priorities, and we are committed to ensuring every interaction is positive and helpful. If you have any further questions or need assistance in the future, please do not hesitate to contact us. We are here to help. Once again, thank you for your comments and for choosing aeropost. We look forward to serving you again very soon. Best regards, aeropost Team.

J
JAMES INNISS英属维尔京群岛 · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

这是一次非常令人沮丧的经历

这是一次非常令人沮丧的经历。我打电话告知我想合并我的两个包裹。我被告知要发送一封包含 MIA 号码的电子邮件,我照做了。但我仍然被收取了两项费用。当我打电话时,我被告知事情会解决,但我付款后只发送了一个包裹。我再次打电话,被告知这个问题将会得到纠正。然后我看到我的账单是 6.09 美元。只是后来被要求支付超过 50 美元。目前,Aeropost 似乎只是在寻求收费,并且一有机会就过度收费。

aeropost 回复2026-07-17

We appreciate you bringing this to our attention. We understand your concerns regarding the consolidation request and the charges applied. We have already contacted you by email about this shipment and would like to review your calls to determine what occurred. We'll continue the conversation through the same email and ask a few additional questions so we can investigate the MIA numbers thoroughly.

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