Aptive Pest Control

Hi Phyllis, Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with our team. It's great to know you found our customer service friendly, courteous, and knowledgeable. Providing helpful, professional service is what we strive for with every visit. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Mohammed, Thank you for taking the time to share your experience. We're sincerely sorry to hear about your concerns regarding the sales process, your cancellation request, and the continued billing. We understand how frustrating this situation has been. Please reach out to [email protected] directly so we can review your account, investigate what occurred, and work toward an appropriate resolution. We appreciate the opportunity to address your concerns. -Jasmine, Aptive Care Team

Hi Rob, Thank you for your wonderful review! We're so glad to hear you appreciate the communication throughout your service experience and the follow-up after each visit. Keeping our customers informed every step of the way is something we take great pride in. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Cheryl, Thank you for your feedback. We're glad to hear you've had great experiences with our service professionals, but we're sorry to hear about the concerns with service professional consistency and your billing experience. We understand how important both are and appreciate you sharing your perspective. Please reach out to [email protected] directly so we can review your account, discuss your concerns, and work toward an appropriate resolution. We appreciate the opportunity to improve your experience. -Jasmine, Aptive Care Team

HI Claudia, Thank you for your feedback. We're sorry to hear your recent service left you feeling like the treatment was rushed. We understand how disappointing that is, especially when you chose Aptive hoping for a more thorough experience. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to provide the thorough service you expected and address your concerns. -Jasmine, Aptive Care Team

Hi Brian, Thank you for your thoughtful feedback. We're glad to hear you've been pleased with the quality of your pest control service, but we're sorry to hear about the communication issues you've experienced. We understand how frustrating it is when schedule changes aren't communicated properly and your concerns aren't returned. Please reach out to [email protected] directly so we can review your account, discuss what occurred, and work toward an appropriate resolution. We appreciate the opportunity to improve your experience. -Jasmine, Aptive Care Team

Hi Sherry, Thank you for your thoughtful feedback. We're glad to hear you've had positive experiences with our friendly and helpful service professionals. We also appreciate your comments about needing more frequent service initially, especially during the summer when pest activity is at its highest. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise if you're continuing to experience pest activity. We'd appreciate the opportunity to help get everything under control. -Jasmine, Aptive Care Team

Hi Celeste, Thank you for your wonderful review! We're thrilled to hear Ryan provided such an exceptional experience. It's great to know he arrived on time, took the time to explain the service, addressed your concerns about the nearby construction, and kept you informed with photos of the completed work. We especially appreciate your recognition of the care he showed for your pets and your property. We'll be sure to share your kind words with Ryan. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Helen, Thank you for your wonderful review! We're so glad to hear you found our service to be thorough. Providing detailed, high-quality treatments is something our team takes great pride in. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Doug, Thank you for your thoughtful review! We're glad to hear you've found our service to be efficient and effective, and that you appreciate the arrival updates and photos showing the completed work. We understand your comments about pricing and are grateful that you feel the value and results make it worthwhile. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Tom, Thank you for your thoughtful feedback. We're glad to hear our service professionals have consistently been friendly, professional, and committed to helping with your mosquito concerns. We're sorry, however, that the results haven't met your expectations and that you're still unable to comfortably enjoy your backyard. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to reassess the situation and work toward getting your mosquito activity under control. -Jasmine, Aptive Care Team

Hi Paul, Thank you for your feedback. We're glad to hear you've had a positive experience with our customer service, but we're sorry to learn you're not seeing the results you expected. We understand how frustrating it is to continue experiencing pest activity after treatment. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to address the pest activity and help improve your results. -Jasmine, Aptive Care Team

Hi Ron, Thank you for your wonderful review! We're thrilled to hear our team was able to quickly take care of the bee issue and get everything handled for you. It's great to know you had such a positive experience. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Linda, Thank you for your wonderful review! We're so glad we could be there for you when you needed us most. Providing timely, dependable service is what we strive for, and it means a great deal to know we were able to help. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Cynthia, Thank you for your wonderful review! We're thrilled to hear Sha provided such an exceptional experience. It's great to know he took the time to listen to your concerns, made sure your entire yard received the attention it needed, and even provided new mosquito traps to better address your pest concerns. We'll be sure to share your kind words with Sha. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Stanley, Thank you for your wonderful review! We're thrilled to hear your service professional took the time to listen and made sure your specific requests were taken care of. Providing personalized service that addresses each customer's concerns is exactly what we strive for. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Janine, Thank you for taking the time to share your feedback. We're sorry to hear our service hasn't provided the results you were expecting. We understand how frustrating it is to continue investing in a service that doesn't seem to be meeting your needs. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to address your concerns and work toward improving your experience before your agreement ends. -Jasmine, Aptive Care Team

Hi Evelyn, Thank you for your review! We're so glad to hear you've had a good experience with Aptive. We truly appreciate your trust in our team and look forward to continuing to help protect your home. Thank you for your support! -Jasmine, Aptive Care Team

Hi Sam, Thank you for your kind review! We're so glad to hear you've found our team to be communicative and polite. Providing clear communication and courteous service is something we take great pride in. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi there, Thank you for your wonderful review! We're so glad to hear you've found our team to be reliable and friendly. Providing dependable service with a positive customer experience is what we strive for every day. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team