Aptive Pest Control

Hi there, Thank you for taking the time to share your experience and for trusting Aptive for the past two years. We're so glad to hear our team was able to identify and address the pest issues you encountered throughout your time with us. We're sorry to hear that scheduling appointments around your availability was frustrating. We understand how important flexibility is, and we appreciate you sharing that feedback. Thank you again for choosing Aptive, and we wish you all the best moving forward. -Jasmine, Aptive Care Team

Hi Cindy, Thank you for your wonderful review! We're so glad to hear you've found our team to be reliable and that they take the time to answer all of your questions. Providing dependable service and making sure our customers feel informed are priorities for us. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Sean, Thank you for your wonderful review! We're thrilled to hear our team has been communicative, prompt, and consistently takes the time to ask about any concerns you'd like addressed. Providing personalized service and making sure your specific needs are taken care of is exactly what we strive for. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Joanne, Thank you for your wonderful review! We're thrilled to hear your service professional did a great job and took the time to explain the services provided. Keeping our customers informed is an important part of the experience we strive to deliver. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Ali, Thank you for your feedback. We're sorry to hear you're still experiencing spiders, mosquitoes, flies, and other pest activity both inside and outside your home. We understand how frustrating it is when you're not seeing the results you expected. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to assess the situation and work toward getting the pest activity under control. -Jasmine, Aptive Care Team

Hi John, Thank you for your wonderful review! We're thrilled to hear your service professional was professional and polite throughout your service. Providing courteous, high-quality care is something we take great pride in. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Donna, Thank you for your wonderful review! We're thrilled to hear you had a great experience with David. It's great to know he arrived on time and completed your treatment efficiently. We'll be sure to share your kind words with him. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Rafael, Thank you for your wonderful review! We're thrilled to hear everything has been going so well. It's great to know our team consistently checks in before each service, asks about any problem areas, and keeps you informed about the treatment plan. That level of communication is exactly what we strive for. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Tim, Thank you for your wonderful review! We're so glad to hear Aptive has been easy to work with and that you've been pleased with the service you've received. Providing dependable service and making the experience as smooth as possible are priorities for our team. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi there, Thank you for your feedback. We're sorry to hear your recent service didn't meet your expectations. We understand how frustrating it is when expected tasks, like removing exterior cobwebs, are missed and leave you wondering whether the service was completed as expected. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to address your concerns and complete the service properly. -Jasmine, Aptive Care Team

Hi Kais, Thank you for your thoughtful review! We're glad to hear you've had a positive experience with our team and communication. We also appreciate your understanding that some pest issues can take a few treatments to fully resolve, depending on the type and severity of the activity. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Thomas & Otmara, Thank you for your wonderful review! We're thrilled to hear your service professional took the time to thoroughly explain the treatment and the applications being used. We believe keeping our customers informed is an important part of providing exceptional service. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Karen, Thank you for your wonderful review! We're so glad to hear your service professional took the time to understand your concerns, including the needs of your dogs, while addressing your pest issues. Providing thoughtful, personalized service with a friendly attitude is exactly what we strive for. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Vivian, Thank you for your wonderful review! We're thrilled to hear our team has done a fabulous job helping with your ant issue and has been there to assist whenever you've needed us. It's great to know our monthly service has been making a difference for your home. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

Hi Robert, Thank you for your feedback. We're sorry to hear the mosquito treatments haven't provided the lasting results you were expecting. We understand how frustrating it is when mosquito activity returns so quickly after service. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to assess the situation and help improve your results. -Jasmine, Aptive Care Team

Hi Deb, Thank you for your feedback. We're glad your service professional was able to treat the wasps that were present, but we're sorry to hear you were disappointed that the paper wasp nest couldn't be fully addressed. We understand how frustrating that can be, especially when the nest remains active. Please reach out to [email protected] directly so we can review your account and discuss the best options for addressing the nest safely. We appreciate the opportunity to help with your concerns. -Jasmine, Aptive Care Team

Hi Matt, Thank you for taking the time to share your feedback. We're sorry to hear your experience hasn't matched the expectations that were set during the sales process. We understand how frustrating it is when the services you anticipated, including the treatment area, rodent control setup, and mosquito reduction, don't align with what you've received. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to address your concerns and work toward the results you were expecting. -Jasmine, Aptive Care Team

Hi Mireille, Thank you for your feedback. We're sorry to hear your experience didn't meet your expectations. Providing efficient, reliable service is important to us, and we're disappointed to learn we fell short. Please reach out to [email protected] directly so we can learn more about your concerns, review your account, and work toward an appropriate resolution. We appreciate the opportunity to improve your experience. -Jasmine, Aptive Care Team

Hi Mia, Thank you for taking the time to share your experience. We're sorry to hear you were frustrated with the results you've seen since switching to Aptive, and we understand how discouraging it is when pest activity appears to increase. We're glad to hear your most recent service professional took the time to listen to your concerns, inspect the issue, and work toward a solution. We appreciate you giving us another opportunity to improve your experience. If you're still seeing spider activity after this treatment, please reach out to [email protected] directly so we can continue working with you under Aptive's Promise until your concerns are addressed. -Jasmine, Aptive Care Team

Hi Ruth, Thank you for your wonderful review! We're so glad to hear you've consistently experienced efficient, reliable, and courteous service from our service professionals. Providing dependable care with a friendly, professional approach is exactly what we strive for with every visit. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team