企业入驻搜索写评价分类关于
简体中文English
家庭服务

Aptive Pest Control

237 条评价

4.1237 条评价
写评价

关于 Aptive Pest Control

数据更新
网站
aptivepestcontrol.com
分类
家庭服务
所在地
United States
状态
待认证
近 12 个月
237 条评价
差评回复率
80%(35/44 条)
是 Aptive Pest Control 的所有者? 免费认领此主页,验证后即可回复客户评价。

Aptive Pest Control靠谱吗?

Aptive Pest Control(aptivepestcontrol.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 237 条用户评价,属于家庭服务分类,口碑良好。76% 的评价为 4 星及以上,12% 为 1 星;商家回复了 80% 的差评。数据最后更新于 2026-08-10。

用户怎么说

C
Connie and Joe Roacho · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

技术非常全面,他在到达之前打电话,在离开后又打电话询问我是否有任何疑虑,并让我知道他提供了哪些服务。

这项技术非常彻底。

Aptive Pest Control 回复2026-08-05

Hi Connie and Joe, Thank you for your wonderful review! We're thrilled to hear your service professional provided such a thorough service. Taking the time to carefully inspect and treat your home is exactly what we strive for with every visit. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

J
James Balik · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·

轻松与技术人员合作

Rachard非常勤奋,解释了他要做的所有治疗方法,并留下了详细的总结和照片。

Aptive Pest Control 回复2026-08-05

Hi James, Thank you for your wonderful review! We're thrilled to hear Rachard provided such a diligent and informative service. It's great to know he took the time to explain the treatments, kept you informed throughout the visit, and followed up with a detailed summary and photos of the completed work. We'll be sure to share your kind words with Rachard. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

J
Jim Giusti · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

南卡罗来纳州艾肯

提供专业、及时的服务。

Aptive Pest Control 回复2026-08-05

Hi Jim, Thank you for your wonderful review! We're so glad to hear your service was completed in a professional and timely manner. Providing dependable, efficient service is what our team strives for with every visit. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

B
Brian Glover · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

服务好

他们准时到达并让我了解他们所做的一切

Aptive Pest Control 回复2026-08-05

Hi Brian, Thank you for your wonderful review! We're thrilled to hear our service professional arrived on time and kept you informed throughout the service. Clear communication and dependable service are important to us, and we're glad that made for a positive experience. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

D
Dennis Mendoza · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

主动害虫防治技术人员

Aptive Pest Control 的技术人员 Rutger 于上周一(2026 年 8 月 3 日)准时到达。他非常仔细地对我们房子的每个区域进行初步治疗。他完成了自己的工作,没有对当时在屋里的任何人造成任何干扰。向他致敬,工作做得很好!

Aptive Pest Control 回复2026-08-05

Hi Dennis, Thank you for your wonderful review and for choosing Aptive! We're thrilled to hear Rutger provided such a great first service experience. It's wonderful to know he arrived on time, treated every area of your home with care, and completed the service thoroughly while being respectful of everyone in the house. We'll be sure to share your kind words with Rutger. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

K
Kaitlin Veith · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

好又高效

那个能够喷洒虫子的人做得很好。他们快速高效地找到了我家周围最需要关注的地方。

Aptive Pest Control 回复2026-08-05

Hi Kaitlin, Thank you for your wonderful review! We're thrilled to hear your service professional did a great job and provided quick, efficient service while focusing on the areas of your home that needed the most attention. That's exactly the level of care we strive to deliver. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

K
Kevin Cribbs · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

我们仍然有害虫

Aptive Pest Control 回复2026-08-05

Hi Kevin, Thank you for your feedback. We're sorry to hear you're still experiencing pest activity. We understand how frustrating it is when you're not seeing the results you expected. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to address your concerns and help get the pest activity under control. -Jasmine, Aptive Care Team

R
Rachel Runnels · 写过 8 条评价 · 已认证 · 体验于 2026-07-25 ·

已应用每月保护

应用了每月保护。好工作!

Aptive Pest Control 回复2026-08-05

Hi Rachel, Thank you for your wonderful review! We're so glad to hear your monthly service was completed and that you were pleased with the experience. Providing dependable, high-quality service is what we strive for with every visit. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

J
John Parise · 写过 2 条评价 · 已认证 · 体验于 2026-08-04 ·

所有员工在现场和办公室提供专业服务

他们的技术人员提供专业服务,与他们打交道很愉快。我强烈推荐这家公司,因为他们兑现了他们的承诺!

Aptive Pest Control 回复2026-08-05

Hi John, Thank you for your wonderful review! We're thrilled to hear you've had such a positive experience with our service professionals and that they've been professional and a pleasure to work with. Knowing we've delivered on our promises means a great deal to us. Thank you for your recommendation and for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

E
Ed Vervoort · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

技术员 Rashad 非常友好

技术员 Rashad 非常友好、专业,工作非常彻底。 谢谢。

Aptive Pest Control 回复2026-08-05

Hi Ed, Thank you for your wonderful review! We're thrilled to hear Rashad provided such a friendly, professional, and thorough service. We'll be sure to share your kind words with him and recognize him for a job well done. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

D
Darrell Thomas · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

很棒的客户服务

Aptive Pest Control 回复2026-08-05

Hi Darrell, Thank you for your wonderful review! We're so glad to hear you had a great customer service experience. Providing friendly, responsive, and dependable service is something we take great pride in. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

J
Joan Logan · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

礼貌且专业

扎克很有礼貌、专业、彻底。

Aptive Pest Control 回复2026-08-04

Hi Joan, Thank you for your wonderful review! We're thrilled to hear Zach provided such a positive experience. It's great to know he was polite, professional, and thorough throughout your service. We'll be sure to share your kind words with Zach. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

B
B Manley · 写过 1 条评价 · 体验于 2026-07-23 ·

这家公司有我年迈的母亲签名……

这家公司让我年迈的母亲签了一份合同,她没有能力做决定。当试图取消他们有她标志的任何东西时,我无处可去。更不用说和会说英语的人交谈了。我已提交客户投诉并将向 BOLI 提出指控。不要落入这个骗局。这是在俄勒冈州凯泽。

Aptive Pest Control 回复2026-08-04

Hi there, Thank you for taking the time to share your experience. We're sorry to hear about your concerns regarding your mother's enrollment and the difficulty you experienced trying to resolve the account. We understand how upsetting this situation has been. Please reach out to [email protected] directly so we can review the account, investigate your concerns, and work with the appropriate team toward an appropriate resolution. We appreciate the opportunity to address this matter. -Jasmine, Aptive Care Team

D
Dina C. · 写过 1 条评价 · 体验于 2026-06-05 ·

第一次访问不太好

第一次访问不太好,我试图取消,他们向我收取了 199 美元的取消费,再加上第二次访问的 107 美元,但从未发生过。如果您尝试致电客户服务,他们不会退款,所以我会小心。

Aptive Pest Control 回复2026-08-04

Hi Dina, Thank you for taking the time to share your experience. We're sorry to hear your first service did not meet your expectations and that you've had concerns regarding your billing and cancellation experience. We understand how frustrating that must be. Please reach out to [email protected] directly so we can review your account, investigate the charges you mentioned, and work toward an appropriate resolution. We appreciate the opportunity to address your concerns. -Jasmine, Aptive Care Team

T
T. Masters · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

细心

细心、礼貌和专业的应用技术人员回答了问题并解决了一些问题。 有帮助!

Aptive Pest Control 回复2026-08-04

Hi there, Thank you for your wonderful review! We're thrilled to hear your service professional was attentive, polite, and professional throughout your service. It's great to know they took the time to answer your questions and address your concerns. Providing helpful, personalized service is exactly what we strive for. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

O
Olga Kurysheva · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

服务很糟糕

服务很糟糕,我不推荐它。

Aptive Pest Control 回复2026-08-04

Hi Olga, Thank you for taking the time to leave a review. We're sorry to hear your experience didn't meet your expectations. At Aptive, we strive to provide reliable service and a positive customer experience. Please reach out to [email protected] directly so we can learn more about what happened and work toward an appropriate resolution. We appreciate the opportunity to address your concerns. -Jasmine, Aptive Care Team

g
gowri parashar · 写过 1 条评价 · 体验于 2026-08-03 ·

我与 Aptive Environmental 签约...

在一位销售代表提出将害虫防治和草坪处理整合为一项服务后,我与位于德克萨斯州弗里斯科的 Aptive Environmental 签约。基于这个报价,我同意以更高的价格签订一份为期 18 个月的合同——每月大约增加 30-35 美元的草坪处理附加费。 在接下来的几个月里,我注意到我的草坪从未真正得到过处理。我多次提出过这个问题。大约 9-10 个月后,Aptive 最终承认草坪处理**不是他们提供的服务** - 他们说这是“错误地”向我提供的。因此,在近一年的时间里,我一直在为一项根本不存在的服务付费。 大约 12 个月后,他们提出将我的账单减少到 50 美元,并取消草坪处理,并承诺在我多收的月份中补偿大约 360 美元。我接受了这个决议。 在花了几个小时打电话并与他们的客户服务团队聊天之后——被反复推敲和回避——他们现在突然**拒绝了我的退款请求**,没有任何充分的解释。 总结一下: - 他们向我出售了他们不提供的服务 - 他们向我收取了近一年的费用 - 他们承认了错误 - 他们承诺退款 - 他们拒绝退款 这是欺骗性的,也是不道德的。我强烈提醒任何考虑 Aptive 的人,将所有内容都以书面形式记录下来,并验证所销售的服务是否确实存在。不要相信他们销售团队的口头承诺。

Aptive Pest Control 回复2026-08-04

Hi there, Thank you for taking the time to share your experience. We're sincerely sorry to hear about your concerns regarding the services that were sold, your billing, and the refund process. We understand how frustrating it is to feel your expectations were not met, especially after being told the issue would be resolved. Please reach out to [email protected] directly so we can review your account, investigate the concerns you've outlined, and work with the appropriate team toward an appropriate resolution. We appreciate the opportunity to address your experience. -Jasmine, Aptive Care Team

C
Claudio Duran · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

上周人们出现了三天……

上周,人们在预约的三天后才出现。 我今天预约了中午 12 点到 4 点去做上周没有处理的事情,但他们在 8 点或 8:30 左右出现在我家。没有打电话或发短信让我知道他们在路上。 人们处理整个后院的时间不超过5分钟。 而且他们没有喷洒任何喹米考。 没有服务很失望。

Aptive Pest Control 回复2026-08-04

Hi Claudio, Thank you for your feedback. We're sincerely sorry to hear about the scheduling issues and that your follow-up service did not meet your expectations. We understand how frustrating it is when a technician arrives outside the scheduled window without notification and you feel your concerns weren't fully addressed. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to make this right and ensure your property receives the attention it deserves. -Jasmine, Aptive Care Team

R
Robert · 写过 2 条评价 · 已认证 · 体验于 2026-07-26 ·

及时

及时、彻底、礼貌!

Aptive Pest Control 回复2026-08-04

Hi Robert, Thank you for your wonderful review! We're so glad to hear your service professional provided timely, thorough, and polite service. Those are the qualities we strive to deliver with every visit. Thank you for trusting Aptive to help protect your home. We truly appreciate your support! -Jasmine, Aptive Care Team

R
Reggie Sirls · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

还没有看到关于…的影响

还没有看到对蜘蛛和蚊子的影响。

Aptive Pest Control 回复2026-08-04

Hi Reggie, Thank you for your feedback. We're sorry to hear you haven't noticed an improvement with the spiders and mosquitoes. We understand how frustrating it is when you're not seeing the results you expected. Please reach out to [email protected] directly so we can review your account and arrange a complimentary reservice under Aptive's Promise. We'd appreciate the opportunity to address the remaining pest activity and help get your concerns resolved. -Jasmine, Aptive Care Team