Hi Angela!
Thank you for appreciating the service we offered. Your feedback is very important because we aim to provide satisfaction to our customers in terms of any concern or questions.
Have a nice day!
Hi Karole! Thank you for this wonderful and honest feedback, we appreciate it. Our apologies for any delay in regards to your queries through email. We exclusively sell online and we do not have the cash on delivery option yet for now. Also, we have our Exchange and Returns Policies available. All of this information is available on our website.
https://aroabikinishop.com/pages/return-policy
https://aroabikinishop.com/pages/shipping-info
We would like to thank you for your patience and kind understanding. Please, feel free to contact our Customer Support Team for any assistance and we will be glad to assist you. Thank you and have a great day.
Hi there Ry! It's heartwarming reviewing your feedback, thank you for this. We like to do it this way, we want our business to have a healthy relationship with all of our customers. We truly appreciate this honest feedback, thanks and you have a wonderful day!
Hi Laura! We have our Size Chart in the shop so that our customers could really check their preferred size to not end up getting a wrong item size. Moreover, please feel free to continue communicating with our Customer Support Team so that we could assist you with your size concern.
On the other hand, we are thankful with your honest review and also your time to cater to our Customer Support Team queries. Thank you and have a wonderful day!
Hello there Nikka! It's great to know that and thank you for sharing your wonderful shopping experience! Have a wonderful day and looking forward to your next purchases!
Hi Precious! Good to know that you love our designs, indeed they are really lovely! Surely, you will love your order and looking forward to your next purchases :)
Have a great day!
Hi there Lyn! Indeed, our products are beautiful and the quality is excellent too! Good to know that you love the item that you ordered.
About the delivery time, we proactively send updates through email to all of our customers. It might have filtered by your email domain as a spam email, our apologies. Thank you and have a wonderful day!
Hello there Melissa! Thank you for this honest and wonderful review. Our size chart is available in our shop, we did this so that our customers could check and evaluate first before placing their orders. We do not want our customers ended up in getting a wrong item size.
If in case you missed it and received a smaller size item (worst scenario), please feel free to contact our Customer Support Team and surely, we will be glad to assist you right away. Thank you and have a wonderful day!
Hi Yiota! Thank you for sharing your review and for your honest feedback, we truly appreciate this. Have a wonderful day and looking forward to your next purchases!
Hi Elisabeth! We are happy to know that you love your suit, surely it fits you well. Also, a good choice that you've selected a large size if you're not comfortable with the smaller sizes. Thank you for your wonderful review and have a wonderful day!
Hi Lisa! Many thanks for your review. Also, thank you for all the compliments you gave from our customer service. We really appreciate it. Also, thank you for the compliment that our products look great. It feels great to hear that from our customer. Have a great day!
Hi Caroline, thank you for your 5-star review. We really appreciate it. Also, thank you for the compliment that our bikinis look great. It feels great to hear that from our customer. We hope the bikinis will meet your expectations. Again, thank you very much!
Hi Katie! thank you so much for the wonderful feedback from us and we love the fact that you are happy with both our products and service because one of our main goals is to continue improving and therefore your feedback is much appreciated. Have a great day!
Hi Sophie, many thanks for your review. Also, thank you for all the compliments you gave from your purchase experience to our customer service. We aim to serve our customers well to satisfy them. May you be happy with your order!
Hi Marina, thank you for your wonderful review. Indeed, our products are beautiful and have excellent quality too! Regarding sizes, we do have Size Chart in our shop wherein customers can check onto it and not end up getting a wrong item size.
Moreover, please feel free to continue communicating with our Customer Support Team so that we could assist you with regards to your concern. Thank you and have a wonderful day!
Hey there Wai! Thank you for this honest and wonderful review! Good to know that you love our bikinis and surely the designs are truly beautiful! Regarding adding items, we are striving hard on a daily basis to provide more great items, rest assured of that. Thank you and have a wonderful day!
Hello, there Sunny! Indeed, our Customer Support Team is awesome and they respond and resolve any concerns right away! Thank you for sharing this wonderful review and have a wonderful day!
Hi Maggie! We are sending order and shipments updates from time to time through email. Kindly check your email inbox and should you need assistance, please feel free to send us an email or reply to the email that you received and our Customer Support Team will be happy to assist you. Thank you and hae a wonderful day!
Hi Valentina! Thank you for this honest review.
Upon checking, our Customer Support Team communicated with you through email and has been updating you with regards to the status of your other items which was handed over to your local Customs for clearance. Also, upon checking, your local Customs has released them and is currently in transit as of today. Looking forward that you'll receive the items very soon and please feel free to continue communicating with our Customer Support Team for any assistance.
Thank you and have a wonderful day!