Artist hand

We’re very sorry to hear this. This is not the condition we expect our chairs to arrive in. Please contact us at [email protected] with your order number and a few photos of the damage. We will review it right away and provide the fastest solution possible, such as replacement parts or another appropriate resolution. Thank you for bringing this to our attention.

We’re sorry again for the issue you experienced with the bent part. A replacement has already been sent, and we hope it has resolved the problem. When you have a moment, please let us know if everything now fits and assembles properly. If you still need any assistance, please feel free to contact us at [email protected] and we’ll be happy to help.

We're sorry to hear you're having an issue with the hydraulics, especially after only a short period of use. I've contacted you to offer a solution. We appreciate your patience and are here to help resolve this for you.

We’re sorry to hear this. This is not the experience we want for our customers. I have contacted you via email We appreciate the chance to make this right for you.

We’re sorry to hear about this experience. Our team has already reached out to you to help resolve the issue, but we have not yet received a reply. Please contact us at [email protected] with photos of the parts that do not fit, and we will review it and provide the fastest solution. We’re committed to resolving this for you and look forward to your reply.

We’re very sorry to hear about your experience. Our team is already in contact with you and is actively working on the issues you reported, including the chairs, pumps, and missing mat. We understand how frustrating this is and appreciate your patience while we continue assisting you. If there is any additional information you would like to share, please feel free to contact us at [email protected] and we’ll be glad to help.

We have received your feedback regarding the chair that arrived with a broken recliner. Thank you for your message, and we’re sorry to hear that one of your chairs arrived with the recliner broken. To help us review this properly, could you please reply with a few photos or a short video showing the issue? Please also let us know which part of the recliner is broken or not working correctly. Photo is fine as well. Once we receive the details, we will check it right away and provide the fastest solution possible.

We’re very sorry to hear this. This is not the condition we expect any new chair to arrive in. Please contact us at [[email protected]] with a few photos showing the damage. We will review it as quickly as possible and work with you on an appropriate solution. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.