Great product
Great product, great price
About Artist hand
Data updated- Website
- artisthandbeauty.com
- Category
- Beauty & Well-being
- Location
- United States · Bordentown
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 100% (20/20)
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Is Artist hand legit?
Artist hand (artisthandbeauty.com) has a 3.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Website easily to manage and enjoyed…
Website easily to manage and enjoyed taking advantage of the payment options. Delivery was spot on. Thanks
The chair had many gouges in the paint…
The chair had many gouges in the paint down to the metal, the metal was even gouged.
Reply from Artist hand2026-07-07
We’re very sorry to hear this. This is not the condition we expect our chairs to arrive in. Please contact us at [email protected] with your order number and a few photos of the damage. We will review it right away and provide the fastest solution possible, such as replacement parts or another appropriate resolution. Thank you for bringing this to our attention.
Awesome chair
Awesome chair! Recommend for high volume of clients in& out of chair all day & all week, stands up to the use! Only thing is it shipped without the screw in feet!!! Cannot get a response to have missing feet sent! Bought off brand from Amazon,
Great products and affordable item
Great products and affordable item! Thank you!
The product is defective
The product is defective. It’s bent on one of the pieces so the screw is not able to to screw all the way in.
Reply from Artist hand2026-07-07
We’re sorry again for the issue you experienced with the bent part. A replacement has already been sent, and we hope it has resolved the problem. When you have a moment, please let us know if everything now fits and assembles properly. If you still need any assistance, please feel free to contact us at [email protected] and we’ll be happy to help.
I really love the chair but haven't…
I really love the chair but haven't used it a dozen times and haven't had it a couple weeks and having issues with the hydraulics. Have been trying to send a video but haven't been successful taking the video from my phone to my email. I tried to send it to the email from my phone. Hope you get it and this issue is resolved. Thanks
Reply from Artist hand2026-07-07
We're sorry to hear you're having an issue with the hydraulics, especially after only a short period of use. I've contacted you to offer a solution. We appreciate your patience and are here to help resolve this for you.
Chair came in
Thank you. 👍🏼
Reply from Artist hand2026-06-10
We’re sorry to hear this. This is not the experience we want for our customers. I have contacted you via email We appreciate the chance to make this right for you.
Customer service has not gotten back to…
Customer service has not gotten back to me after several tries, and some of the parts on the Barber chairs do not fit
Reply from Artist hand2026-06-10
We’re sorry to hear about this experience. Our team has already reached out to you to help resolve the issue, but we have not yet received a reply. Please contact us at [email protected] with photos of the parts that do not fit, and we will review it and provide the fastest solution. We’re committed to resolving this for you and look forward to your reply.
All was well chairs are perfect very…
All was well chairs are perfect very well made and more beautiful in person. Surprised the chairs were bigger than I thought. No issues. I ordered 4 of the #5045 in black.
Excellent Quality and fast response
For the money the chair is alright
For the money the chair is alright, but I thought the quality would be better came on time. What easy put together for the most part satisfied?
Quick and easy
I received two chairs they were broken
I received two chairs they were broken. The pumps didn’t work and they leaked. I received only one mat the other one shows lost and I asked for a refund and never got it. I asked for replacement pumps and never got them.
Reply from Artist hand2026-07-07
We’re very sorry to hear about your experience. Our team is already in contact with you and is actively working on the issues you reported, including the chairs, pumps, and missing mat. We understand how frustrating this is and appreciate your patience while we continue assisting you. If there is any additional information you would like to share, please feel free to contact us at [email protected] and we’ll be glad to help.
One of my chairs came with recliner…
One of my chairs came with recliner broken.
Reply from Artist hand2026-07-07
We have received your feedback regarding the chair that arrived with a broken recliner. Thank you for your message, and we’re sorry to hear that one of your chairs arrived with the recliner broken. To help us review this properly, could you please reply with a few photos or a short video showing the issue? Please also let us know which part of the recliner is broken or not working correctly. Photo is fine as well. Once we receive the details, we will check it right away and provide the fastest solution possible.
Absolutely love my chair
Absolutely love my chair. Good quality and beautiful. My clients love it as well. Looks good in my shop and comfortable!
The chair had been used
The chair had been used. The leather was ripped off in at least one area. Why would you sell a refurbished product as new?
Reply from Artist hand2026-07-07
We’re very sorry to hear this. This is not the condition we expect any new chair to arrive in. Please contact us at [[email protected]] with a few photos showing the damage. We will review it as quickly as possible and work with you on an appropriate solution. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Chair came in perfect condition is a…
Chair came in perfect condition is a comfortable good chair
Great looking excelent quality chairs
Everything was super smooth. The transaction, the search on the website, and their prices were competitive. The quality of the chairs is excellent; they're very sturdy and solid. They look durable. They were somewhat put together so there were just about 4 pieces to put together. The packing was also very well done. I'm very happy with my purchase.
Ordering/shipping times and product quality
Ordering process and shipping times were great. I only give a 4 star due to the vanity I ordered being slightly damaged on corners (probably due to shipping) and a couple of pre drilled holes not lining up on the vanity and the barber chair. However, chair seems sturdy and functions well. I guess the test of time will be the ultimate factor though.