We are Ask & Embla, home for all breeds of the alternative—We are a union of dark and light, masculine and feminine, immediate and eternal.Our jewelry brings metals, gemstones and your energies into a chord. Just as Ask and Embla were born as a pair, we hope to bring the power of two to you🖤
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the jewelry, noting that the pieces are beautifully crafted, remarkably durable, and feature truly unique designs that stand out. Consumers also highlight the remarkably fast delivery times alongside a wonderfully friendly and efficient support team that consistently resolves any questions quickly.
Some reviewers were not happy with the overall quality control, mentioning that certain items arrived with faulty clasps or manufacturing defects. A few individuals experienced distinct difficulties with their orders, expressing frustration over unexpected extra fees and unhelpful interactions with staff regarding returns.
I love Ask & Embla. The products are perfect for this alt person.
Ask & Embla 回复2025-08-26
Thank you so much for sharing this with us, Elisabet!
We’re thrilled to hear that our pieces feel like the perfect fit for your style. It means a lot to know we can be part of your alt expression, and we can’t wait to create more designs you’ll love. 🖤
I recently bought a beautiful pair of earrings . I want to give a big THANK YOU to the manager for the outstanding service – so kind, helpful, and professional. It made the whole experience special.
Ask & Embla 回复2025-08-26
Hello Joanna,
Thank you so much for your kind words — this truly means a lot to us.
We’re so glad to know that your recent experience turned out special and that our team was able to make things right for you.
Your support and trust mean everything. Feel free to contact us anytime. We're always here for you! 🖤
Incredible quality jewelry for incredible prices! I ordered 3 septum clickers and they all fit perfectly and I've gotten so many compliments every time I wear them. I'm already scoping out which ones I want next
Ask & Embla 回复2025-08-26
Thank you so much for your wonderful review, Colby! We’re glad to hear that you love your new septum clickers and that they’ve been getting you lots of compliments — that makes us so happy! 🖤
We can’t wait to see which pieces you choose next, and we’re so grateful to have you as part of our community.
Genuinely couldn’t wear another jewellery brand after purchasing from A&E!
The quality is pristine, the designs are so well thought out, and the customer service is 10/10. So happy I found them!❤️
Ask & Embla 回复2025-08-26
Thank you so much for your kind words and glowing review! 🖤
We’re beyond thrilled to know that our designs and quality resonate with you, and it truly means the world to hear that you’ve had such a positive experience with us.
Thank you for being part of the A&E community, Matty!
Amazing quality ear hangers, I will continue to order from here!
Ask & Embla 回复2025-08-26
Thank you so much for your kind words, Eevee! 🖤 We’re thrilled you’re loving the quality of our ear hangers and that we’ve earned a spot as your go-to.
We can’t wait to create more pieces you’ll adore in your future orders!
Completely in love with this brand and their work. I recently purchased the Unholy Grail necklace and its my favorite thing!
Ask & Embla 回复2025-08-26
Hello Andrew,
We’re so happy to hear you’re completely in love with our brand! 🖤 The Unholy Grail necklace is such a special piece, and we’re thrilled it’s become your favorite.
Thank you for your support — we can’t wait to delight you with more pieces you’ll love!
Despite the beautiful design
I had a good experience with one of their necklaces, but my experience with the “Botany Earrings” has been frustrating.
The first pair broke the same day I wore them. I was sent a replacement, but they broke again just as easily. I loved the design so much that I ordered them a third time -and once again, after only two months of wear, they broke.
This is the first time I’ve ever had earrings break. For something that costs around 80 CHF ( I paid 160 ) and ships from Singapore, I expected much better quality.
Ask & Embla 回复2025-08-13
Thank you for bringing this to our attention, Ananas. Your experience is of utmost importance to us and we are committed to resolving your concern.
Please send us an email at [email protected] with your order number together with any supporting images or information, and our dedicated customer care team will be on standby to assist you.
If you've already reached out, thank you for your proactive communication and patience. Your concerns will never be overlooked or disregarded and we do our best to respond at the earliest opportunity.
Hands down, the best customer experience I've ever had in my life. The fastest response, and the utmost attentiveness to any concern you may have. Also, the pieces are all gorgeous and great quality!
Ask & Embla 回复2025-08-13
Hi Sarah!
Wow — your feedback truly made our day! 🖤
We’re so happy to know that your experience with us has been the best you’ve ever had. Providing quick, attentive service and beautiful, high-quality pieces is always our goal, and it’s amazing to hear that we’ve delivered on that for you.
We look forward to delighting you again with your next order!
I spend a lot of time searching for jewelry that suits my sense of style and is high quality. When I came across Ask & Embla, I was absolutely amazed. Handcuff earrings that i ordered are made with great precision and look stunning. I will definitely be buying more beautiful jewelry from this place. I would love to see more helix piercing earrings that are within my budget.
Ask & Embla 回复2025-08-12
Thanks for the love and feedback, Barbara! 🖤
We’re delighted you’ve found pieces that match your aesthetic. We’ll also keep your suggestion in mind as we continue creating designs that blend beauty, quality, and accessibility.
We can’t wait to welcome you back for more stunning pieces!
The quickest and the best customer service I have ever got the privilege to experience (compared to similar online stores and big company stores like Zara/Uniqlo/H&M/etc. They were quick to respond, they understood well and they resolved the issue all within 1 day versus taking days to weeks (which is not rare, I am dealing with customer service with a big company store and they have yet to resolve the issue and it’s been 2 weeks).
Amazing customer service; I will shop at Ask & Embla again and will tell my friends to do so as well
Ask & Embla 回复2025-08-12
Thank you so much for your kind words, Mark! 🖤
We’re thrilled to hear you had a great experience with our team, and it means the world that you’ll be recommending us to your friends.
Looking forward to serving you again soon!
Just got my second necklace—the Unholy Grail—from Ask and Embla! It sold out last month, so I ordered it the moment it restocked. It arrived in 5 business days, looks exactly like the photos, and is made of high-quality 316 stainless steel—my favorite since I’m allergic to other metals. Super happy with the purchase and excited to buy more!
Ask & Embla 回复2025-08-04
Thank you for your wonderful review, Ryan! We’re so glad you were able to snag the Unholy Grail Necklace and that it arrived quickly and exactly as expected. We’re thrilled it’s a perfect match for your style and needs, and we can’t wait to have you back for more!🖤
Ask & Embla has the best alternative jewelry ever! High quality super affordable & best part fast customer service & shipping!!!! I sincerely love all pieces from them!!!🖤
Ask & Embla 回复2025-08-04
Thank you so much for your amazing review, Jael! 🖤 We're thrilled to hear you love our pieces and had a great experience with our quality, service, and shipping. Your support means the world to us!
Ask and Embla is my go to company for jewelry. They are consistently putting out gorgeous alternative jewelry which is also high quality and affordable. Every time I order from them, my shipment gets to me faster than expected. They have been on point every time.
Ask & Embla 回复2025-07-31
Hello Cindy!
Thank you so much for your kind words and continued support! We're incredibly grateful to be your go-to for alternative jewelry — it means everything to us. Knowing that you love the designs, quality, and service truly keeps us inspired.
We’re excited to keep bringing you pieces you love and can’t wait for your next purchase!
Their customer service was the best I’ve ever experienced with any company that I’ve bought something online for. Have I had an issue with the product I received? Yes. Were they quick to remedy the issue? Absolutely. I’m very impressed and I appreciate it so much. Thank you guys. Speaks wonders on your company ♥︎
Ask & Embla 回复2025-07-31
Thank you so much for your kind words, Deanna! 🖤
We're truly touched to hear that you had such a great experience with our customer service. It means a lot to us that you gave us the chance to make things right, and we're so glad we could turn it around for you.
Your support and appreciation speak volumes, and we’re beyond grateful to have you as part of our community.
The necklace I ordered was exactly as pictured and excellent quality stainless steel. I barely even take it off I love it so much. I can’t wait to buy more from them. Shipping was also relatively fast.
Ask & Embla 回复2025-07-31
Thank you so much for your lovely feedback, Ryan!
We're thrilled to hear you’re loving your necklace and that it’s become part of your everyday look. It means the world to us. We can’t wait to have you shop with us again soon!
The jewelery is unique and incredebly good, I had a problem with just one of my hangers that oxidised a little and they maneged the problem in zero time, extremely fast and very professional.
I was stunned by the quality of the support team.
Highly recommended!!
Ask & Embla 回复2025-07-31
Thank you so much for your wonderful review, Nicholas!
We’re delighted to hear that you’re enjoying the uniqueness and quality of our jewelry. We're also glad our support team could resolve your issue quickly and professionally.
Your kind words and recommendation mean the world to us. We truly appreciate your support! 🖤
Genuine nightmare. Items are not as described/do not match pictures and all gold ordered there can be different shades of it, and dark grays/blacks on jewellery are really just silver. Photos are just extremely retouched to make it look good. But while mediocre product does not need to result in bad review, their customer service department does indeed deserve 0 out of 5. Made me run in circles, got back on their own words multiple times and tried to use gaslighting right at the end. Never again would I consider using company with such terrible CS department and never before have I experienced something like this.
As per their response, I find it funny that after explicitly saying in the text of the review that their customer service is abhorrent they ask you to reach out to them again. To be taken in circles? No, thank you. In any case the practices of this company are definitely something for the ombudsman to look into, as I do not believe they align with UK consumer laws.
Ask & Embla 回复2025-07-20
Hi Vix,
Thank you for bringing this to our attention. Your experience is of utmost importance to us and we are committed to resolving your concern.
Please send us an email at [email protected] with your order number together with any supporting images or information, and our dedicated customer care team will be on standby to assist you.
If you've already reached out, thank you for your proactive communication and patience. Your concerns will never be overlooked or disregarded and we do our best to respond at the earliest opportunity.
Stunning earrings.Good quality.Worth any moneys💰. Great service and support team.High recommended company.
Ask & Embla 回复2025-07-19
Thank you so much for the love and recommendation! 🖤
We're thrilled to hear you're happy with your earrings and experience with our team. Your support truly means the world to us!