Great quality wigs and wonderful service
Great quality wigs and wonderful customer service. This was my second purchase and I’m in love. Definitely good value for the money.
关于 Asteria Hair
数据更新- 网站
- asteriahair.com
- 分类
- 美丽与健康
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 30 条评价
- 差评回复率
- 30%（21/69 条）
是 Asteria Hair 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
Asteria Hair sells Brazilian human hair extensions-human hair weaves,human hair wigs,weave bundles with frontal closure,wholesale human hair weaves,lace wigs-lace frontal wigs,closure wigs online-Best human hair vendor from China.
Asteria Hair靠谱吗？
Asteria Hair（asteriahair.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 282 条用户评价，属于美丽与健康分类，口碑良好。22% 的评价为 1 星，差评比例偏高；商家回复了 30% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
评价综述
AI 生成Reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, highlighting its soft texture, beautiful colors, and long-lasting durability across multiple purchases. Buyers also appreciate the exceptionally helpful customer support team, noting that representatives are always available to answer questions and ensure completely smooth transactions. Some reviewers were not happy with certain products, mentioning that specific units felt synthetic, struggled to hold curls properly, or featured poor lace quality. A few other consumers also reported frustrating experiences regarding missing orders and encountered difficulties when trying to secure proper refunds or customer service resolutions.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
10/10
Service was amazing and delivery was quick. Quality of hair was amazing as well. Excited to shop here again!
Second purchase and very satisfied
Second purchase and very satisfied! Good hair, lace, delivery time all good.
The hair is wonderful.
The hair is wonderful.. the customer service is great. Fast communication .. will definitely order from here again ❤️
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE The hair seems beautiful but the lace is nothing more than amazon, beauty supply quality. The smell is terrible even though I have washed it. For $300, and the rave of reviews, I was super excited and expected nothing but greatness. I got nothing but foolishness. The hair mats up no matter what protective measures I take and sheds like crazy. I have been a unit/wig consumer for almost a decade at this point and when I exercised my concerns about their product, they respond with, "We only sell human hair. About the smell, before shipping out, we would wash it with shampoo and conditioner, and also would have hair care products on to keep it healthy, plus it's packed and stored in seal packaging, there may have a smell, but as clients feedback, it would go away after co-washing and air dry in a cool and ventilated place. and We understand how you feel if you have problems with your hair after using it. As we know, the wig made by lace closure/frontal and bundle. For lace closure is hand-tied product, for bundle are made by machine double weft. This production technique to avoid shedding." As If I don't know. There was no apology but excuses of what I have not done. The issue for me is the lack of accountability and the point that I have to send a picture and video of what is wrong. There was no need for me to show proof of payment when I spent $300. It is disappointing for the way the conversation has been going, they don't even recognize the fact that we are not talking about some cheap wig or $30, but $300. Do not buy from here. You are better off buying $100 or less, wigs from Amazon or Outre. After requesting my money back, they haven't responded.
Customer service is amazing.
I ordered a 5x5 24inch wig by mistake thinking it was a lace frontal. When it arrived, I didn’t like it and immediately asked for an exchange. The process was so smooth and customer service was so nice and responded swiftly. They processed the return and I received my new wig way ahead of time. They even gave me an extra gift bag. I’m so happy with my wig and the customer service is amazing. Thank you guys again.
I ordered 4 x 4 I didn’t like it so I…
I ordered 4 x 4 I didn’t like it so I returned it got lost in the mail .they never received the hair back . I was so sad and it was New Year’s coming up .but in the end they made me feel happy by giving me a huge discount I receive my hair three days before New Year’s I was so happy and the hair is beautiful gorgeous I got the 32 inch 250 density thank you guys ❤️❤️❤️❤️❤️❤️
10/10
I’ve been ordering hair from Asteria for yearsss and never been disappointed!! It’s literally the best hair money can buy!
Hair is beautiful
Amazing quality, Curly HD lace wig
Amazing quality of the curly HD lace wig (22 inch,13x4,180 density). The hair is so beautiful and soft! Communication was great and the shipping to the Netherlands went very quick and good. I will definitely order from AsteriaHair again!
I’ve been with asteria hair for 3 years…
I’ve been with asteria hair for 3 years now and they have never failed. Always come thru with full hair. My hair always comes within a week.. great lace and true to density. This is the only hair company I use.
The hair is amazing
The hair is amazing! I purchased two 30 inch units 250 density in curly and body wave and I was not disappointed. Definitely the best wigs I’ve ever purchased throughout the years. The hairline looks so natural so no plucking is necessary. Definitely purchasing more.
PERFECTION....1ST... EXCELLENT COMMUNICATION FROM START TO FINISH..THIS UNIT IS BEYOND BEAUTIFUL... LENGTH IS EVERYTHING (26) AND DENSITY IS PERFECT (180) THIS UNIT IS PERFECT
Communication IS EVERYTHING TO ME...UNIT ARRIVED B4 SCHEDULE ...ASTERIAHAIR STAYED IN CONTACT WITH ME ALL THE WAY...I WILL ORDER AGAIN &AGAIN...LOVE MY UNIT...LOOKS JUST LIKE PICTURE....EVEN BETTER IN PERSON
This company is excellent with EVERYTHING
This company is excellent with communicating throughout the whole order process. I was never in the dark about where the package was. Fastest shipping and delivery I’ve experienced. The quality of the items were best of the best! I would most definitely recommend.
Asteria hair is giving
I've ordered from asteria hair before and never had a problem. Loved every hair that I ever purchased. Great quality, reasonable prices,fast shipping and wonderful communication. One of my top sites to buy hair from.
Literally came tooo fast?
Literally came tooo fast?!! Best hair I ever ordered coming back again for my birthday.
I was worried I wouldn’t get my unit in…
I was worried I wouldn’t get my unit in time for my birthday but it arrived on my door step today! Abby’s customer service was exceptional. Abby was hands-on and able to communicate with me throughout the whole entire shipping process. Thanks to you, I will be sporting the birthday look I envisioned!
I was so nervous my hair wouldn’t come…
I was so nervous my hair wouldn’t come in time but after talking to customer service they helped me and my hair got here in 2 days! The curl pattern is so nice. The hair is full and true to length. I can’t wait to wear it for my birthday!
REAL TRUTH ABOUT ASTERIA!!!
Okay im not here to play so I'm going to give the honest truth. Asteria is a great company. The hair is always amazing and the quality is bomb. However, I did experience a mishap with the shipping. My initial wig got lost and I had to be sent a whole other unit. But the wig I did receive was 10 times better than the one I purchased. I originally ordered a 26 inch and I received a 30 inch busss down ya'll. I will say that I am a returning customer of almost two years and never had a bad experience once. Please at least give the company a chance. I remember looking at all the bad reviews and thinking "awww naww im not going here" but then I fell in love with this one wig and gave them a chance and since then its been wonderful.
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