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美丽与健康

Asteria Hair

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282 条评价

4.0282 条评价
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关于 Asteria Hair

数据更新
网站
asteriahair.com
分类
美丽与健康
所在地
中国
状态
待认证
近 12 个月
30 条评价
差评回复率
30%（21/69 条）
是 Asteria Hair 的所有者？ 免费认领此主页，验证后即可回复客户评价。
+8615136424039[email protected]asteriahair.com

商家自述

Asteria Hair sells Brazilian human hair extensions-human hair weaves,human hair wigs,weave bundles with frontal closure,wholesale human hair weaves,lace wigs-lace frontal wigs,closure wigs online-Best human hair vendor from China.

Asteria Hair靠谱吗？

Asteria Hair（asteriahair.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 282 条用户评价，属于美丽与健康分类，口碑良好。22% 的评价为 1 星，差评比例偏高；商家回复了 30% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, highlighting its soft texture, beautiful colors, and long-lasting durability across multiple purchases. Buyers also appreciate the exceptionally helpful customer support team, noting that representatives are always available to answer questions and ensure completely smooth transactions. Some reviewers were not happy with certain products, mentioning that specific units felt synthetic, struggled to hold curls properly, or featured poor lace quality. A few other consumers also reported frustrating experiences regarding missing orders and encountered difficulties when trying to secure proper refunds or customer service resolutions.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

B
Bryianna Cameron美国 · 写过 2 条评价 · 体验于 2023-05-23 ·

Best Hair Company & Customer Service

I’ve ordered from Asteria multiple times over the last 2 years and have never been disappointed. Most recently I was over the moon because they got me my customized wig in 5 business days after I expressed that I needed It in time for my birthday. Not only did It come early, It came exactly as pictured and is already plucked and styled. Thanks so much Asteria

B
Brigitte Mundy美国 · 写过 2 条评价 · 体验于 2023-05-17 ·

$300 plus wig and it did not fit

$300 plus wig and it did not fit, hair stylist said it was to small. Now that I have gone through the trouble of showing them the video and how ill fitting it was, they told me I should have mentioned in the comments that I needed a larger size. I have ordered before different wigs from this company and never had an issue with the size, maybe they should say some sizes are different depending on the wig. Asteria give me the size of the wig that is not fitting and said have a wig maker fix it! Wow! Never again! Stopped buying clothes made in China, and they advertise as if they are an American Distributors! Where is Trump when you need him? smh

Candy Hall美国 · 写过 4 条评价 · 体验于 2023-02-07 ·

The wig is not what I thought I purchased

I purchased this wig Feb 7, 2023 through PayPal I read the reviews before the purchase and now I know they were lies. I deliberately waited a few weeks before I made this review to make sure to give a honest and complete review. I have loads of photos however they will not let you post it while you are typing the review, I know why. The hair is not fully human. I have no idea what it is. It sheds so much I can take the hair that went into my sink and make another wig. When I curl it with my curling iron, the hair turns to the color "GOLD" as if it was burned. The hair separates from the lace and the main part of the unit, and you can actually see everything in terms of how the wig was constructed. I want my money back however it's passed the time to be able to do that. I'm so angry! It's disgusting how these overseas places get you for your money and continue to LIE about what you are getting. It's a pure SCAM. *****DO NOT PURCHASE THIS HAIR*****

B
Bee英国 · 写过 3 条评价 · 体验于 2023-02-14 ·

Not the best experience

I purchased two wigs from Asteria they arrived on time, unfortunately one of them just didn't do it for me ( I wasn't feeling it) When I contacted Asteria to arrange the return that's when the problems started. Even though their website had stated that the except free 30-day return, they made it very difficult to do. It took a couple of wks of back and forth messaging, mainly from them trying to convince me to like the wig before they gave me the information i needed to send the product back. NOT free but I wanted to be done with them so I happily paid. Although the hair was good their customer service and the way my issue was handled wasn't good. The whole thing just left me frustrated.

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