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Asteria Hair

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282 条评价

4.0282 条评价
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关于 Asteria Hair

数据更新
网站
asteriahair.com
分类
美丽与健康
所在地
中国
状态
待认证
近 12 个月
30 条评价
差评回复率
30%(21/69 条)
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商家自述

Asteria Hair sells Brazilian human hair extensions-human hair weaves,human hair wigs,weave bundles with frontal closure,wholesale human hair weaves,lace wigs-lace frontal wigs,closure wigs online-Best human hair vendor from China.

Asteria Hair靠谱吗?

Asteria Hair(asteriahair.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 282 条用户评价,属于美丽与健康分类,口碑良好。22% 的评价为 1 星,差评比例偏高;商家回复了 30% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, highlighting its soft texture, beautiful colors, and long-lasting durability across multiple purchases. Buyers also appreciate the exceptionally helpful customer support team, noting that representatives are always available to answer questions and ensure completely smooth transactions. Some reviewers were not happy with certain products, mentioning that specific units felt synthetic, struggled to hold curls properly, or featured poor lace quality. A few other consumers also reported frustrating experiences regarding missing orders and encountered difficulties when trying to secure proper refunds or customer service resolutions.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I ordered the wrong one…they got it right!

I accidentally ordered the wrong unit with just one week to correct it before I left the country. I reached out to their customer service and they offered a seamless solution. I was sent a new invoice to pay the difference for the correct unit and given a shipping address to return my mistake. Within 5 days I had my new correct wig and it is absolutely beautiful! I’m so thankful their customer service representative was so responsive and helpful. 10/10 minus nothing ❤️

This is my THIRD order!

Ok so this is my 3rd wig with Asteria hair and let me tell you, I have never experienced such good customer service and such good hair. I learned about this company throw influencers on YouTube and I was a bit scared at first because sometimes the hair that the influencers receive is not the same that regular customers do. But honestly Asteria proved me wrong. Like I said this is my third time ordering, the hair has been soft and full EVERY SINGLE TIME. The lace is REAL HD lace and bleached, pre plucked. I also had special requests every time, which I was able to communicate throw WHATSAPP seamlessly, and the shipping is fast. I will definitely be ordering more. If you are on the fence about this company, this is your sign to go ahead and order!

Asteria Hair 28 inch Body wave 250% density wig

I have ordered a 250% density 28 inch body wave wig which came with a 6 inch wig free. I laughed when I looked at that 6 inch wig anyway the 28 inch wig wig is not full. It looks more like 180% density I paid $447.00 after discount. I did not like the quality of the wig so I complained to the company to do an exchange/refund I just received it 11-15-2023 which was Wednesday. It now Thursday they to me to buy 1 bundle of hair to make the wig fuller. Heck Nawh!… I’m not trying to spend any more money. I told them today 11-16-3023 which is Thursday now they want me to take picture of every angle of the wig. That’s too much doing. I just got the wig all I did was take the wig out of the bag and put it back in the package and contact Asteria Hair. A very bad company to deal with. I have purchased 3 wigs from them. They have been different type of hair from curly, loose wavy, water wavy that I have purchased from them. Please chose 250% density for wavy, and deep wavy if you choose 250% density for curly hair it will be very big hair. Beware of body wavy and straight hair it’s really not that full @ 250% density. They give you a hard time trying to do a return or exchange asking you to buy more bundles for the wig or why do you want a refund? It’s your money you should be able to do what you want if you don’t like something it wasn’t a customize wig. Lol From all the way from Rowlett, Texas Tookie

Asteria is the best hair company yet

Asteria is the best hair company yet. I have been purchasing hair from them for years and they never disappoint. The communication and customer service just keeps getting better. I love the company and love the customized hair and it's affordability, not to mention the super fast shipping! ⭐️⭐️⭐️⭐️⭐️

Good quality hair

I've been buying from Asteria Hair since 2020. Really no real issues..this company is EXCELLENT when it comes to communication, they were even willing to change things to make my experience better..i think I'm on my 4th wig from Asteria, i will definitely continue purchasing, the hair quality is nice, human, can be dyed, takes dye/bleach well, affordable, density is usually around 150% NOT AT ALL PLZ'D WITH THE COLORED HAIR i took the bullet on that one, but the natural blk, i enjoy working with Asteria Hair.

Customer service was 10/10.

Customer service was 10/10.. my wig was way too small, they processed my return with just some minor issues, however they did not ignore me . Communication was extremely great. The issue was resolved and I received my hair . Love the wig, hair is soft and very lightweight, some shedding but manageable .I am Having some issues with the lace when gluing it with lace melt spray but I think that’s my wrong doing .I will order from them again base of the wonderful customer service experience.

Amazing people with good hair that actually care!

I have ordered from Asteria over a dozen times and each time they go above and beyond to ensure your hair is received in a timely manner and that you are satisfied. Most recent I ordered a V part wig but later realized the texture originally chosen was not my favorite. I notified Asteria following them reaching out to confirm my shipping address and to my delight they provided me with their stock list in their local warehouse and allowed me to swap my hair which I received within 2-3 days. Amazing people with good hair that actually care!

Customer service was amazing and my…

Customer service was amazing and my kinky straight wig was perfect! I went through 2 companies and 3 wigs before landing here. I’m in love with my wig. It’s better than I could imagine. I was scared about the cap not turning out correctly, but I was sent videos from the warehouse of the cap. They did everything to ease my mind. Will definitely shop again!

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