Overall experience was great
Overall experience was great, the hair came very fast, great quality wig, very soft and shiny, the lace was preplucked and bleached.
关于 Asteria Hair
数据更新- 网站
- asteriahair.com
- 分类
- 美丽与健康
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 30 条评价
- 差评回复率
- 30%（21/69 条）
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商家自述
Asteria Hair sells Brazilian human hair extensions-human hair weaves,human hair wigs,weave bundles with frontal closure,wholesale human hair weaves,lace wigs-lace frontal wigs,closure wigs online-Best human hair vendor from China.
Asteria Hair靠谱吗？
Asteria Hair（asteriahair.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 282 条用户评价，属于美丽与健康分类，口碑良好。22% 的评价为 1 星，差评比例偏高；商家回复了 30% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
评价综述
AI 生成Reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, highlighting its soft texture, beautiful colors, and long-lasting durability across multiple purchases. Buyers also appreciate the exceptionally helpful customer support team, noting that representatives are always available to answer questions and ensure completely smooth transactions. Some reviewers were not happy with certain products, mentioning that specific units felt synthetic, struggled to hold curls properly, or featured poor lace quality. A few other consumers also reported frustrating experiences regarding missing orders and encountered difficulties when trying to secure proper refunds or customer service resolutions.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
The wig is on point
The wig is on point no need to pluck or bleach because it's already done. Go get one now you won't be disappointed
Fantastic product & first rate customer service
Fantastic first-rate customer service. Kept me informed from day one about my order and delivery. Great timeline to the UK. it arrived today, brilliant packaging, and the product, which was the most beautiful wig, was packaged securely and beautifully and had some extras in the box. Highly recommended company, and I shall 100 % be buying lots more.
Hair is soft and worth it my money I…
Hair is soft and worth it my money I will buy again! Hair came prepluck and pre bleached as I ordered. Thank you guys
Great Hair and Customer Service
This company cares a lot about their costumers. My package was lost in the mail and Asteria made sure I got my order and some extra gifts. 😄 The hair is very soft and the overall quality is really good. Their prices are also great so give them a try. This was my second order and I plan on buying more.
When the wig fist came it was so…
When the wig fist came it was so pretty. The second time wearing it was the last time. It got nappy real fast and I can't straighten it because it's all different lengths. The hair is no good and I spent 400.00. Will not be getting my wedding wig from here anymore.
So Good!
Sooo happy! Asteria is my “go to” for my curly or wavy hair and they never disappoint! I received my wig within a week (26 inch loose deep wave) and I was ecstatic that I didn’t have to pluck or bleach it. Washed. Air dried. Gorgeous!
Great hair quality!
4 bundles of Peruvian straight hair I love this hair!! I have been looking for a good hair vendor and finally found one ! And Will be buying again.
The hair quality is great
The hair quality is great. 5/5 Length is correct. 5/5 Bare minimum shed. 5/5 Hair is very soft & easy to maintain. I'd definitely order again. Also, great customer service & very friendly. Loved my experience for my first order… hopefully my next wig will be great also
I am on my 4th wig from Asteria hair…
I am on my 4th wig from Asteria hair and it is perfect. I have never had an issue with their wigs. One time the wig was too big and I kind of complained and know what they said? “Just ask for small cap!!”. Every time they’ve made me a small cap it has been so perfect. The hair on their wigs seem to be pretty decent too. I will continue to order wigs from them as long as they continue to offer great business and good customer service
Great curly wig.
Great curly wig.. it’s my 3rd one go buy it
OMG I LOVE THIS FREAKING WIG I DIDNT…
OMG I LOVE THIS FREAKING WIG I DIDNT HAVE TO DO ANYTHING BUT I JUST DYED IT ON THE SIDE FOR A SKUNK STRIPE. IT WAS PRE PLUCKED TO PERFECTION THE KNOTS ARE SUPER TINY AND THE WIG SEEMED LIKE IT WAS 30’ EVEN THOUGH IT WAS 26’. THE LACE IS PERFECT THE WHOLE DAMN WIG IS PERFECT AND ASTERIA DEFINITELY GAINED A NEW CUSTOMER FAREAL!!!
The return process is horrible
I sure wish I came across these reviews before purchasing from this company. The return process is a nightmare! I've been going back and forth with customer service questioning me about why I want to return, trying to convince me to exchange, and constantly asking for updated pictures. After reading other negative reviews, I'm nervous about sending the unit back because I fear they will NOT offer a 100% refund even thought the unit has not been worn, styled, or used in any way. This is my first and last purchase from this company- you've been warned!
Happy customer indeed!
First time wig wearer here...This was my ever purchase for myself and I surprised my sister to a 30 inch straight wig for Christmas...we both were very happy with the wigs. I ordered on December 12th 2023, and have enjoyed my wigs since. Dyed really well, the knots were a bit stubborn but they're tiny. The HD lace is thin and undetectable. Their correspondence and customer service is amazing. They were patient and informative in their answers. Despite me already paying for my order and confirming what I wanted, my sister still unbeknownst to her that she was getting a wig, changed her mind on the bone straight texture and wanted natural straight instead. I immediately informed Asteria and they were very accommodating to the change and sorted it out with no issues. We definitely plan on buying again, and we both already have another basket filled ready to order more. My sister has already ordered a glueless wig and is also happy with her purchase. I'm definitely going to be loyal customer going forward as long as they maintain their quality and standards.
Poor quality
Poor quality. My second and last purchase. Highly disappointed. Trying send a picture. 13x6 Bob Short Straight Hair Lace Front Wigs. It's brown not natural black.
The faster answer and I received my…
The faster answer and I received my package fast that I was amaze by there quick delivery. Can't wait to wear my wig for my birthday
Love Asteria
I’ve been using this company for my wigs for a while now and I have zero complaints. I always love what I purchase and the customer service is great which is always the icing on the cake
Great quality hair and the lace on the…
Great quality hair and the lace on the wig was already bleached and tinted to match my scalp! The customer service is also amazing- very professional and responsive. I highly recommend!
The hair is beautiful as always
The hair is beautiful as always. The customer service was great and quick with responding too! Love this hair site! Asteria is the best!!!!
Hair is lovely and as described on the website !
Hair is very very very nice! It didn’t take too long for the package to arrive. It came pre plucked and bleached like it said it would! The lace was really thin and very very easy to blend into my skin with a bit of foundation and powder which was amazing. The only thing I wish for is that the hair was thicker. Luckily I had some extra hair left over from another wig that was the same length as this new wig I ordered so I just sewed it in. But other than that I love the hair, can’t wait to style it and wear it. The only thing I will be looking for next is longevity, have a plan for this wig to be my every day a wig
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