Hello Scott. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that our representative provided clear, helpful service and made the setup process a positive one.
We truly appreciate your feedback and thank you for choosing AutoPayPlus as your payment concierge.
Hello Calvin. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that Yaritza was able to provide helpful information and assist you promptly with your questions.
We truly appreciate your kind feedback and will be sure to share your recognition with Yaritza. Thank you for choosing AutoPayPlus as your payment concierge.
D
Diane Jackson · 写过 5 条评价 · 体验于 2026-06-15 ·
★★★★★
他非常专业并解释了...
他非常专业,解释了一切,以便我能够理解,我很喜欢与他交谈
AutoPayPlus 回复2026-06-16
Hello Diane. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that our representative took the time to explain everything clearly and made your experience a positive one.
We truly appreciate your kind feedback. Thank you for choosing AutoPayPlus as your payment concierge.
F
Felicia · 写过 2 条评价 · 体验于 2026-06-15 ·
★★★★★
优秀的客户服务
优秀的客户服务。非常友好的工作人员。
AutoPayPlus 回复2026-06-16
Hello Felicia. Thank you for sharing your experience with AutoPayPlus. We’re thrilled to hear that you received excellent service from our team.
We truly appreciate your kind words and thank you for choosing AutoPayPlus as your payment concierge.
K
Kayla Long · 写过 1 条评价 · 体验于 2026-06-16 ·
★★★★★
惊人的 !!!
AutoPayPlus 回复2026-06-16
Hello Kayla. We’re thrilled to know you had such a positive experience with our team and services.
We truly appreciate your support and thank you for choosing AutoPayPlus as your payment concierge.
J
Jasmine Beavers · 写过 6 条评价 · 体验于 2026-06-15 ·
★★★★★
弗朗西斯卡非常好,而且…
弗朗西斯卡非常友善且善解人意❤️
AutoPayPlus 回复2026-06-16
Hello Jasmine. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that Francesca provided understanding and support.
We truly appreciate your kind feedback and will be sure to share your recognition with Francesca. Thank you for choosing AutoPayPlus as your payment concierge.
Hello Sandy. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear our representative was helpful, accommodating, and able to get your payment schedule set up in a way that works for you.
We truly appreciate your kind words and thank you for choosing AutoPayPlus as your payment concierge.
D
David Allen · 写过 1 条评价 · 体验于 2026-06-11 ·
★★★★★
非常喜欢自动支付加应用程序......
喜欢自动支付加应用程序非常用户友好且设置正确
AutoPayPlus 回复2026-06-15
Hello David. Thank you for your 5-star review of AutoPayPlus. We’re glad to hear you’re enjoying the app and finding it easy to use.
We appreciate your feedback and thank you for choosing AutoPayPlus as your payment concierge.
M
Marcus J. Ezelle · 写过 2 条评价 · 体验于 2026-06-10 ·
★★★★★
及时、知情、乐于助人。
消息灵通,耐心,乐于助人。
AutoPayPlus 回复2026-06-11
Hello Marcus. Thank you for sharing your feedback on AutoPayPlus. We’re glad to know you had a positive experience with our team.
We appreciate you taking the time to leave a review. Thank you for choosing AutoPayPlus as your payment concierge.
D
Donna Farley · 写过 2 条评价 · 体验于 2026-06-09 ·
★★★★★
很高兴不必怀疑我是否……
不用怀疑我是否按时支付账单真是太好了。
AutoPayPlus 回复2026-06-11
Hello Donna. Thank you for sharing your experience with AutoPayPlus. We’re happy to hear the service has given you added confidence and peace of mind with your payments.
We appreciate your feedback and thank you for choosing AutoPayPlus as your payment concierge.
Hello Laura. We sincerely apologize for the frustration and inconvenience you experienced. We understand how important it is to receive a call at the scheduled time, and we recognize how disappointing it must have been to set aside time in your day only to have the call occur later than expected.
Your experience is not reflective of the level of service we strive to provide. We take your concerns seriously and would like the opportunity to learn more about your experience. Please email your contact information to [email protected] so our Senior Director of Operations can review this matter and follow up with you directly.
Thank you for bringing this to our attention.
Hello Jordan. We sincerely apologize for the frustration and inconvenience you experienced while using AutoPayPlus. Your experience is not reflective of the level of service we strive to provide, and we understand your concerns regarding the communications you received, your payment schedule, and the status of your remaining funds.
We would like to help clarify that AutoPayPlus initiates payments to your lender on your behalf and is designed to help accelerate loan repayment by applying additional funds toward principal reduction. We understand that questions regarding payment timing, fees, and account balances can be frustrating, especially when clear answers are not provided.
Rest assured, we take your concerns seriously, and our Senior Director of Operations will be in touch soon to help address your concerns and work toward a resolution.
Thank you for bringing this to our attention.
Hello Reynol. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that everything went well and that Sassha was kind during your interaction.
We appreciate your kind feedback and will be sure to share your recognition with Sassha. Thank you for choosing AutoPayPlus.
a
april martinez · 写过 1 条评价 · 体验于 2026-05-26 ·
★★★★★
他们不接该死的电话
他们不接该死的电话。只需让您等待并挂断即可。
AutoPayPlus 回复2026-05-27
Hello April. We sincerely apologize for the frustration and inconvenience you experienced while trying to contact AutoPayPlus. We understand how important it is to receive timely assistance, and we know long wait times and disconnected calls are not ideal.
We are actively working to improve the Member experience by expanding support options, our agents are available via text at +1 (234) 288-6729 or by scheduling a callback using our Calendly feature: https://calendly.com/d/ck4d-s75-hkk, to help reduce wait times. Your feedback is important to us, and we take concerns like yours seriously.
Please email your contact information to [email protected] so our team can review your concerns further and assist you directly. Thank you for bringing this to our attention.
Hello James. Thank you for sharing your feedback and for your support of AutoPayPlus. We’re delighted to hear that you value the benefits our services provide and how they help build loyalty and support your guests’ financial goals.
We truly appreciate your kind words and partnership. Thank you for choosing AutoPayPlus.
c
customer · 写过 2 条评价 · 体验于 2026-05-19 ·
★★★★★
非常友好
非常友好,受过教育
AutoPayPlus 回复2026-05-21
Hello. Thank you for sharing your feedback with us. We’re delighted to hear that you found our team friendly and knowledgeable.
We appreciate your kind words and are proud to be your payment concierge. Please don’t hesitate to reach out if you need further assistance. Thank you for choosing AutoPayPlus.
A
Alex · 写过 1 条评价 · 体验于 2026-05-19 ·
★★★★★
萨沙(Sassha)很棒并且很有耐心......
Sassha 对我很好,很有耐心,帮助我理解
AutoPayPlus 回复2026-05-21
Hello Alex. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that Sassha was wonderful and patient while helping you better understand everything.
We appreciate your kind feedback and will be sure to share your recognition with Sassha. Please don’t hesitate to reach out if you need further assistance. Thank you for choosing AutoPayPlus.