Baerskintactical

Hi Craig, Thank you for sharing your honest feedback! We put great care into the quality of our products, so we’re delighted that your first purchase left you satisfied enough to order again. We understand your concerns about the price and delivery estimate. We offer different discounts whenever possible to provide better value, and we’re actively working to improve our shipping process and shorten delivery times. If you need any assistance with your second shirt, please contact me directly at [email protected], and I’ll be happy to look into it. All the best, Stephanie

Hi JD, Thank you for sharing your experience and recommendation! We’re glad you were pleased with the product and that our team provided clear, prompt support when you contacted us. We’ve worked hard to make our communication helpful and accurate, so it means a lot that this stood out. We also appreciate your patience with the pre-order delivery timeframe and will keep working to make expected shipping dates clearer. We hope to welcome you back to our online store again! All the best, Stephanie

Hi Hugh, Thank you for your kind feedback! We’ve worked hard to offer dependable gear with a smooth delivery experience, so we’re glad everything arrived within a reasonable time. We hope to see you again at our online store! All the best, Stephanie

Hi Heidi, Thank you for taking the time to share your feedback, and we’re sorry for the confusion surrounding the availability and contents of your order! We understand how frustrating it must have been to place a pre-order without clear information. We’re also sorry that the hoodie no longer appears in your updated order confirmation, especially since it was included in the original bundle. Please email me directly at [email protected] with your order number and any confirmation details you still have. I will personally check exactly what your order contains, verify the status of the missing hoodie, and do everything possible to expedite the delivery of all remaining items. We appreciate your patience and the opportunity to straighten this out for you. We hope to provide a smooth resolution and welcome you back to our online store! All the best, Stephanie