Bambu Lab

Dominik Brüssel德国 · 写过 2 条评价 · 已认证 · 体验于 2026-09-30 · 发表于 2026-10-14

Fast delivery but unfortunately they…

Fast delivery but unfortunately they don’t pack a fitting allen key to the order.. didn’t have one laying around so it was a little trouble for something that’s cost 0,50cents

The delivery was very quick and all…

The delivery was very quick and all parts were easily assembled. Though I would like foraing slicer support.

Easy and quick to order parts

Easy and quick to order parts. The only downside is that l can’t invoice my company.

Almost all perfectly.

All perfectly delivery, not too much time. Full control with tracking. The "start kit" was smashed by 10 filments boxes. Thats why 4 stars. Need to have little be more carefull.

David Ferreira葡萄牙 · 写过 5 条评价 · 已认证 · 体验于 2026-08-07 · 发表于 2026-10-13

After I bought the printer

After I bought the printer, they lowered the price to less than 100€, and since I have a business account, they didn't issue a refund for the 100€.

Extremely Disappointed with Bambu Lab

Extremely Disappointed with Bambu Lab – Think Twice Before Buying! Honestly, I wouldn’t recommend buying anything from Bambu Lab based on our experience. We recently bought a Bambu Lab A1 Combo for my son. At first, everything was great. We were enjoying printing little things together, and my son was really excited about it. Then suddenly, out of nowhere, the printer completely stopped working. No warning, nothing. Just like a ghost! Since then, we’ve been trying to get help from Bambu Lab through their support ticket system, and the experience has been absolutely frustrating. Instead of offering proper customer support, they keep sending enormous emails with around 30 pages of troubleshooting instructions. They expect me to get a screwdriver, open up parts of a brand-new machine and start checking and fixing things myself! I’m not an electrician or a technical expert. I’m simply a parent who bought a 3D printer for his son to enjoy. Why should I be expected to dismantle a machine that we’ve only just purchased? I’ve sent them videos, photographs and explained the problem several times. I’ve repeatedly requested a simple phone call or video call so someone can guide me through the issue. But all I receive are what seem like robotic replies: “Dear User, please follow the troubleshooting procedure.” Now I’ve requested a refund, and even that has become another complicated process. More forms, more order numbers, more links and instructions. Some of the links even redirect me to the American website! Why does getting help or returning a faulty product have to be so difficult? We didn’t buy this printer to become repair technicians. We bought it for my son to enjoy, learn and create things. My advice to anyone in the UK considering a 3D printer is to think carefully about the after-sales support before spending your money. Buy from somewhere where you can actually speak to a real person and get proper help when something goes wrong. A good product means nothing without good customer service. Bambu Lab, please stop sending generic troubleshooting emails and start treating your customers like real people.

Sven H比利时 · 写过 2 条评价 · 已认证 · 体验于 2026-10-10 · 发表于 2026-10-13

I did not receive my package.

AMS accessory pop-up recommendation

For first time AMS buyers please pop up a window after putting into cart for a 4 spool offer. I ordered my AMS with 4kg bambu filament just to realize these are just refills that i can't use by themselves, and the filaments i had at home were too wide and couldn't fit, and because of that i had to order ths spools separately and it made me wait 3 more days. It's not the end of the world, it wasn't super urgent for me to print, but it could have been avoided with a simple pop-up offer with a short recommendation or like "customers are buying these things together". The system itself works great and super helpful!

Waldemar Michalik德国 · 写过 4 条评价 · 已认证 · 体验于 2026-10-07 · 发表于 2026-10-13

Fast Delivery .

For x2d printer hard to fit material to…

For x2d printer hard to fit material to next model from store

Easy of use right out of box

Service for problems could be quicker

it was almost everything perfect

it was almost everything perfect, the only thing i didn't get is why i can't delete the cart all in one go, and sometimes the page refreshes when i don't want to and i lose the cart and when i put the same items in the cart the final price is always different than before. the shipping time and everything else was fantastic

Delivery driver did not deliver to…

Delivery driver did not deliver to address

Delivered to the wrong address

Delivered to the wrong address. All I got was a photograph of a pair of legs , a Bambu box and flooring. I haven’t got a clue as to which address it was delivered to

Stolen package not replaced.

The order was delivered outside of our delivery hours, on a weekend when we are closed, the package was stolen and Bambu will not replace it.

Had problems with the studio app but…

Had problems with the studio app but otherwise no problems at all

Order was quick

Order was quick. Got what i ordered. One spool of black petg was tangled. But its okay now. Happy that i can print spools for refill.

Good experience.

the lads go nuts英国 · 写过 4 条评价 · 已认证 · 体验于 2026-10-09 · 发表于 2026-10-12

Quick Delivery / Opened/damaged Boxes

Delivery was quick, order placed Wed evening, arrived Fri morning. This beat my expectation but did fool me a little with DPD notifications on Wednesday night However having bought nearly 30 reels of filament, 4 had boxes that were open with one having a bag that had lost its vacuum. All others had unopened bags still. The filaments are great and the bundle price was cheaper than ok brand filament on amazon so I will definitely be ordering again regardless of opened stock