Good experience with BATIK air
Good experience with BATIK air. Recommended for everyone.
关于 Batik Air
数据更新- 网站
- batikair.com
- 分类
- 旅游度假
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 189 条评价
- 差评回复率
- 0%（0/222 条）
是 Batik Air 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
Maskapai penerbangan dengan layanan penuh yang beroprasi sejak Mei 2013. Batik Air melayani penerbangan ke berbagai kota di Indonesia dan Internasional. Merupakan bagian dari Lion Air Group.
Batik Air靠谱吗？
Batik Air（batikair.com）在 OK.one 的综合评分为 1.6 分（满分 5 分），基于本站收录的 262 条用户评价，属于旅游度假分类，口碑较差。76% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕客户服务、价格。数据最后更新于 2026-10-24。
评价综述
AI 生成Most reviewers were let down by their experience overall. Many travelers frequently encountered frustrating flight delays, poor seating conditions, and a complete lack of communication from ground staff during their journeys. Consumers also reported dealing with unhelpful customer support teams, unexpected heavy fees for checked baggage, and sudden schedule changes that ruined their travel plans. Some reviewers were happy with the friendly cabin crew, tasty meals, and overall smooth, on-time flights that successfully met their expectations. A few other people also mentioned that the check-in process went quite smoothly and baggage collection at the airport was very quick.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Wow - Impressive service levels
3 months away from home, haven't seen my girl or family. I need to get to Singapore from West Papua to get the flight to London, I chose Batik. 3 flights to the leg, the first flight was a little late and this might just have the knock on effect I didn't need. At the end of the first leg, a Batic rep was waiting on the air bridge for me with my next boarding pass. At the end of the next flight, there was another rep waiting who wisked me off the air bridge at the side exit and down to the tarmac where a mini bus picked us both up and drove us to another terminal. The rep constantly on his phone as we walked the last leg and met one of his colleagues at the last check point, the 2nd colleage waiting for us with my last boarding card in his hand. Prioritised through security and to the gate where my plane was quite litterally waiting for me to board, they closed the doors behind me and we were away. In Singapore, no bag. That was a worry as I was london bound the next evening and only had shorts, T shirt and flip flops (winter in London). Reported the missing bag and headed for my overnight stay, impressed with Batik even though I was without my bag. The next morning I came down to reception for breakfast and my bag was already there waiting for me. I am immensely impressed with what Batik have just done for me
AirAsia
Garuda Indonesia
Malaysiaairlines
Scoot
Transnusa
Jetstar
Singapore Airlines
Lion Air Group