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购物与时尚

Beneunder

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347 条评价

3.8347 条评价
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关于 Beneunder

数据更新
网站
beneunder.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
183 条评价
差评回复率
0%(0/95 条)
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商家自述

Beneunder is a global specialty retailer offering high-quality, on-trend clothing, and accessories at affordable prices. We offer a selection of all-season items while remaining our values to the core. We take the simple steps of combining simple style, modern comfort, and renovated functions.

以上内容由商家自行提供,未经平台核实。

Beneunder靠谱吗?

Beneunder(beneunder.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 347 条用户评价,属于购物与时尚分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家尚未回复差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。

评价综述

AI 生成

Most reviewers were somewhat happy with their experience overall. Consumers generally find the available products very comfortable, lightweight, and effective for sun protection, while also appreciating the straightforward online ordering process. Many people truly love the fashionable clothing designs and appreciate how well these items perform during various daily outdoor activities and sunny days. Some reviewers were not happy with the slow delivery times and reported frustrating experiences when trying to contact customer support for returns and exchanges. Customers also mentioned that the sizing charts can often be quite inaccurate, leading to clothing pieces that feel too tight or feature inconsistent fits.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I ordered two items

I ordered two items: Order SPBUUS#160871 a pair of sunglasses and a sun protection hat. However, when my package arrived, it only contained the sunglasses. I contacted customer service, and they provided me with a packing video. The video clearly shows that both items were packed together. However, the I ordered two items: a pair of sunglasses and a sun protection hat. However, when my package arrived, it only contained the sunglasses. This situation has caused me a lot of frustration. It appears that your warehouse shipped the order correctly, but it is possible that the package was tampered with or switched during the shipping process. I hope you will carefully review the shipping company you work with, as something clearly went wrong. I have no way to pursue this issue any further, and I feel completely helpless. I’m really unlucky.package I received was not the same as the one shown in the video. The box I received was a very small brown box that only contained the sunglasses. The sun hat was definitely missing. I have no way to pursue this issue any further, and I feel completely helpless. I’m really unlucky.

You have the most amazing clothes and a…

You have the most amazing clothes and a your hats are beautiful light and have full coverage. When my packages have been delivered it is packaged so well. I am always amazed. It would be impossible for anything to happen to the contents from rain to high heat.The quality is superb.I have just made another purchase and I am very excited to receive it.

I am excited to try the products

I am excited to try the products. They seem very promising for individuals focused on sun protection. However the descriptions of the products need significant improvement as you release more and more items. It is almost impossible to distinguish features amongst them. As you release products, consider reviewing how similar the descriptions are to existing products and perhaps emphasize the different features that would allow customers to choose best. The search feature was clubky and several items were not categorized properly. Otherwise the purchase process was seamless. Thank you.

Run smaller, 4 weeks to arrive

I bought a pair of arm sleeves, a slim-fit jacket, and a poncho. The quality looks great, but they all seem to run a bit small. I’ll need to pay the shipping cost to exchange the arm sleeves and the slim-fit jacket for larger sizes. It also took four weeks for the package to arrive, which was much longer than I expected.

The ordering was very easy and I…

The ordering was very easy and I received my items in a timely manner. I love my clothing! The pants fit so well and are very stylish just as pictured. I can’t wait to wear them! The hats are absolutely chic and graceful but will provide great protection. They came so well packaged I almost thought they were not in the box. Everything is well organized and allows you to know how to pack the items as well. 100*s

Worth the wait.

It takes a long time to receive your order but it is worth the wait. The folding sunglasses are genius. Perfect for packing for a trip or just less room in your purse. My husband liked them so much I ordered him a pair. Also, the sun hat is great. Light weight and full coverage. It's nice because you can bend it anyway you want. Also, I bought my husband one after he saw mine! We live in Florida so it will be great to feel so protected from the sun.

Clothes: strange proportions; sizing inconsistent, delivery time slow

Delivery time was extremely long. Five out of six pieces ordered were unsatisfactory. The proportions of the trousers and shirt were strange. All the trousers were too short. I had followed their sizing guide very carefully, but their pieces did not even have consistent sizing. (A Large in one pair of trousers is not a Large in another.)

I've been eyeing this jacket.

I've been eyeing this jacket for a while now and have decided to make the purchase. It's amazing! I walk my dog everyday and use the jacket. It's a game changer because I don't have to put on sunblock every single time. What's even better? The fabric is cooling. I didn't even know that. I had to go back and look at the description. I love this jacket so much, I got a 2nd one in a different color and will be gifting my mom and sister with a jacket.

Inconsistent customer service and manufacturing quality issues

Very disappointing customer service. The product I received (Women's Headband Sun Visor UPF 50+ UL007) did not match the appearance shown on the website. My concern was never about normal folding creases. The actual issue was noticeable puckering across the joining area, where the fabric joints were uneven and distorted, especially near the crown. With a background in the textile industry, I know the difference between temporary creases and puckering caused during manufacturing. Despite explaining this repeatedly and providing photos, customer service continued to respond about "normal creases" instead of addressing the actual issue. They also stated that "the hats worn by models on our website are not perfectly flat either" and suggested that the product images were not misleading. However, my concern was never about a perfectly flat appearance; it was about the puckering and uneven fabric joining that affected the overall appearance of the product. Even after offering me a special exchange option, which I accepted and paid additional amount the product that I want to buy, and after almost the entire exchange process had been completed, the company's position changed later, claimed that the issue was not a quality defect when I requested the return shipping label. The communication from the support team was highly inconsistent, and the return process became unnecessarily complicated and frustrating.

It was okay, however....

they were okay. didnt have any problems. However, i did want to cancel an order for an item and they didnt want to do it for me. i still wanted the item either way but if you buy anything from this store, its final, they won't really let u refund before they process it unless u give a good reason.

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