betterhomes LLC

Hi Altheb, We’re sorry to hear that your experience after moving into the property has not met your expectations. We understand how concerning it can be to deal with issues such as cleanliness, pest concerns, water leakage, and lift maintenance, especially in your home. We take the concerns you’ve raised seriously and will be escalating your feedback to the Head of Property Management and to the Manager for their review and appropriate action. We want to ensure that the issues you have highlighted are properly looked into and addressed with the relevant parties. Thank you for taking the time to share your experience. Your feedback is important to us, and we hope the necessary improvements can be made promptly. Warm regards, Your betterhomes Team

Hi Eng. Muna, Thank you for your kind words and for sharing your experience. We're delighted to hear that Nevin's professionalism, reliability, and dedication have made such a positive impact. We'll be sure to pass your compliments on to her and the Property Management team. Thank you for choosing betterhomes! Warm regards, Your betterhomes Team

Hi Ana, We truly appreciate your kind feedback. We’re glad to hear you are very happy with the service provided by Ms. Vijaya and Shamsheer. Warm regards, Your betterhomes Team

Hi Jun, Thank you for your wonderful feedback and for being with betterhomes over the years. We’re truly glad to hear you had a smooth experience and that Shamsheer and Vijaya were able to support you with payment reminders and maintenance assistance. We really appreciate your trust and support throughout your tenancy. Warm regards, Your betterhomes Team

Hi Clara, Thank you for sharing your experience and for your kind recommendation of Ronald. We're delighted to hear that his responsiveness, clear communication, and professionalism made your real estate journey a smooth and positive one. It's especially wonderful to know that being able to communicate in Spanish helped make the process even more comfortable and enjoyable for you. We'll be sure to pass along your feedback to Ronald. Thank you again for choosing betterhomes, and we wish you all the best in your new home. Warm regards, The betterhomes Team

Hi Tom, It’s wonderful to hear how much confidence and peace of mind Rania has provided while managing your property from overseas. Her professionalism, dedication, and willingness to go above and beyond for her clients are qualities we greatly value, and we're delighted that this has been reflected in your experience. Warm regards, Your betterhomes Team

Hi Alexander, Thank you for your kind feedback. We’re delighted to hear that your rental experience in Dubai was smooth and positive, especially as a newcomer. We truly appreciate your recognition of Ronald’s support and dedication. It’s great to know he was able to assist you every step of the way and make the process easier for you. Thank you again for your trust in betterhomes. We wish you all the best in your new home. Warm regards, Your betterhomes Team

Hi Aidene, We really appreciate your feedback! It’s great to hear that Leah Coyne was patient, attentive, and made the experience smooth and easy for you. We’ll be sure to pass on your kind words to her. Thank you for choosing betterhomes. Warm regards, Your betterhomes team

Hi Kesha, We appreciate you sharing your experience. We’re glad the communication issues were resolved and that our management team was able to assist. Thank you for acknowledging Archieval Romulo’s support in addressing your concerns. Warm regards, Your betterhomes Team

Hi Abu Bakkar, We appreciate your continued trust and kind recommendation. It’s great to hear that Vijaya has consistently provided you with professional and responsive service over the years. We’re proud to have her as part of the Betterhomes team and value your support. Warm regards, Your Betterhomes Team

Hi Fathimath, We appreciate your kind words and recommendation. It’s wonderful to hear that Vijaya’s cooperative approach and willingness to help have made a positive difference to your experience. We’re proud to have her on the Betterhomes team and truly value your support. Warm regards, Your Betterhomes Team

Hi DC 1, We truly appreciate you taking the time to share your experience! We’re delighted to hear you had a wonderful time working with Sagar Bardai. He has been extremely helpful throughout the process and answered all your questions and requests diligently, this extra care truly sets him apart. We greatly appreciate your feedback and support! Warm regards, Your Betterhomes Team

Hi Mehmet, We’re truly sorry to hear about your recent experience, and we appreciate you bringing this matter to our attention. Please accept our sincere apologies for the delay in your scheduled viewing. We fully understand how important punctuality and clear communication are, and we regret that this situation did not reflect the level of professionalism we aim to provide. Kindly be assured that we are escalating your concern to Amber’s manager for further review and appropriate action. Our goal is to ensure better assistance moving forward and to prevent similar situations from happening again. Best regards, Your Betterhomes Team

Hi Mahesh, We’re sorry to hear about your experience. At Betterhomes, we take such concerns very seriously, as transparency and professionalism are core to our values. To help us address your complaint properly, please register it on our website, https://www.bhomes.com/en/complaints and provide your contact number along with the name of the agent you dealt with. This will allow us to investigate the matter thoroughly and follow up with you directly. Best regards, Betterhomes

Hi Nakul, Thank you for your kind words! We’re thrilled to hear that Francesco provided such a professional and dedicated experience. We’ll be sure to pass on your feedback to him! Warm regards, Your Betterhomes Team

Hi Anas, Thank you for sharing your feedback. We sincerely regret the frustration you experienced regarding the Ejari service and cancellation process. This matter does not reflect the standard of service we aim to provide. Please be assured that your concerns, along with the details you’ve referenced, will be escalated to senior management for review to ensure appropriate follow-up and internal action. While we’re glad the issue was ultimately resolved, we acknowledge it should not have required escalation. We appreciate you bringing this to our attention. Warm regards, Your Betterhomes Team

Hi Shaju, Thank you for your continued trust and loyalty since 2018, it truly means a great deal to us. We’re delighted to know that our team’s professionalism, responsiveness, and especially our maintenance services have consistently met your expectations. Providing prompt support and efficient solutions for our residents is something we take great pride in. Your kind words about our service and commitment, even during challenging times, are sincerely appreciated. We value having you as part of the Betterhomes community and look forward to continuing to serve you. Warm regrads, Your Betterhomes Team

Hi Amjad, Thank you for your kind words. We’re delighted to hear that Mr. Maqsoud’s patience, professionalism, and experience made your journey smooth and stress-free. Your recommendation truly means a lot to us, and we’ll be sure to share your feedback with him. Warm regrads, Your Betterhomes Team

Hi Alex, Thank you so much for taking the time to share your experience. We’re delighted to hear that Sumy made your journey smooth and stress free. At Betterhomes, we pride ourselves on truly listening to our clients and addressing every concern with care, and it’s wonderful to know Sumy delivered exactly that. Your kind words mean a lot to us, and we’ll be sure to pass on your feedback to her. We look forward to assisting you again in the future. Warm regards, Your Betterhomes Team