Hi Joory,
Thank you for your feedback, and we're truly sorry to hear about your experience.
At Betterhomes, we strive to deliver respectful, professional, and courteous service to all our clients, and we regret that we fell short in your case. Please be assured that your comments have been noted, and we are addressing the matter internally to ensure appropriate improvements are made.
To help us assist you more effectively, could you kindly share your mobile number or email address? Alternatively, you may also register your complaint directly on our website using the following link, so we can escalate it to the agent’s manager for resolution:
https://www.bhomes.com/en
Warm regards,
Your Betterhomes Team
Hi Mr Razi,
Thank you for taking the time to share your kind words and appreciation for Ms. Vijaya. We are absolutely delighted to hear that she made your move out process smooth, stress free, and well managed.
At Betterhomes, we take great pride in the professionalism and dedication of our team members, and Vijaya truly exemplifies those values.
We’ll be sure to pass along your recognition to her and the leadership team. Thank you once again for choosing Betterhomes, we wish you all the best.
Warm regards,
Your Betterhomes Team
Hi Nath Nath,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and completely understand how frustrating it must be.
At Betterhomes, we are committed to continuously improving our service. We recognize that frequent transitions and lack of clarity can cause unnecessary stress, especially around important matters like missing cheques and unexpected procedural changes. Please accept our sincere apologies for any inconvenience caused.
To help us resolve this issue promptly, could you please let us know the property name and unit number you are renting? Alternatively, you can submit a formal complaint through our website at https://www.bhomes.com/en/complaint
, and our team will get in touch with you directly.
Thank you again for bringing this to our attention. We appreciate your patience and the opportunity to make things right.
Warm regards,
Your Betterhomes Team
R
Ridha AAANB · 写过 2 条评价 · 体验于 2024-09-03 ·
★★★★★
优质的服务和专业的方法
我在迪拜与 Better Homes LLC 就别墅租赁事宜进行了非常愉快的合作,特别感谢团队负责人 Vijaya Ponnamma 女士。她非常专业,具有乐于助人和支持的态度。继续努力👏
betterhomes LLC 回复2025-09-04
Hi Ridha,
Thank you so much for your kind words and for sharing your experience with Betterhomes LLC! We're especially glad to hear that Ms. Vijaya Ponnamma was able to support you so professionally throughout your villa rental journey. Her dedication and positive attitude truly make a difference, and we’ll be sure to pass along your appreciation to her.
Wishing you all the best in your new home, and thank you again for choosing Betterhomes!
Warm regrads,
Your Betterhomes Team
Hi Melissa,
Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that you had such a positive experience with Annie at Betterhomes. She truly goes above and beyond to understand her clients' needs, and it's wonderful to know her dedication made such a difference in your home search. Finding a place that fits your lifestyle, not just your budget, is exactly what we aim for. We'll be sure to share your kind words with Annie.
Congratulations on your new home, and thank you again for trusting us!
Warm regards,
Your Betterhomes Team
Hi Salim,
Thank you for your kind feedback! We're glad to hear that Chirine Elsebai provided you with such a professional and efficient experience. Her prompt communication, kindness, and expertise truly make a difference, and we’re proud to have her as part of the Betterhomes team.
We appreciate your trust and look forward to assisting you again in the future.
Warm regards,
Your Betterhomes Team
M
Ma · 写过 2 条评价 · 体验于 2025-08-01 ·
★★★★★
奇琳很棒
奇琳太棒了!考虑到对公寓的需求不断增加,没有其他人可以做到,但帮助我获得了一套期房。
betterhomes LLC 回复2025-08-29
Hi Ma,
Thank you for your kind words! We’re thrilled that Chirine was able to help you secure an off-plan apartment despite the high demand. She’s dedicated to finding the best solutions for our clients, and your satisfaction means a lot to us. If you need any further assistance, we’re always here to help!
Warm regards,
Your Betterhomes Team
a
ashor gazaly · 写过 1 条评价 · 体验于 2025-08-22 ·
★★★★★
非常好的体验,非常…
非常好的体验而且非常专业
betterhomes LLC 回复2025-08-27
Hi Ashor,
Thank you so much for your kind words! We're thrilled to hear that you had a very good experience and found our team to be professional.
At Betterhomes, we strive to provide the highest level of service, and your feedback means a lot to us. We look forward to assisting you again in the future!
Warm regards,
Your Betterhomes Team
Dear Ziba,
Thank you for taking the time to share your experience. We are truly sorry to hear that your interactions with our agent, Parisa Aghdam Mahaseni, left you feeling this way. At Betterhomes, we hold our team to high standards of professionalism, ethics, and respect for our clients’ boundaries.
Please know that we take all feedback seriously and are committed to maintaining the trust and integrity our clients expect from us. We are actively looking into this matter internally. While we cannot discuss individual cases publicly due to privacy considerations, we would welcome the opportunity to speak with you directly to better understand the situation and address your concerns thoroughly.
Warm regards,
Betterhomes Team
Hi Jamie,
Thank you so much for your thoughtful review and kind words about Ahmed Shalaby. We're thrilled to hear that his deep knowledge of the Sharjah real estate market made a real difference in your experience. At Betterhomes, we take pride in working with professionals like Ahmed who go above and beyond to guide clients through every step of the process.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Should you need any assistance in the future, we're always here to help.
Warm regrads,
Your Betterhomes Team
Hi Pilot,
Thank you so much for your kind words and for sharing your experience with us! We're delighted to hear that Amanda Hourieh and Kian exceeded your expectations and made the leasing process smooth, efficient, and stress-free. Amanda’s professionalism and Kian’s dedication, even behind the scenes, truly reflect the values we aim to uphold at Betterhomes.
We’re especially proud to hear this was your first time working with us, and that it was such a positive experience. Your trust means a lot, and we look forward to assisting you again in the future.
Warm regards,
Your Betterhomes Team
O
Osward Zvikaramba · 写过 1 条评价 · 体验于 2025-07-31 ·
★★★★★
埃罗尔·伊恩·杜萨 (Errol Ian Dsouza) 提供的优质服务......
Betterhomes 的 Errol Ian Dsouza 和 Ciara Kelly 提供了优质的服务。 我强烈推荐。
betterhomes LLC 回复2025-08-11
Hi Osward,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with Errol Ian Dsouza and Ciara Kelly.
At Betterhomes, we pride ourselves on delivering excellent service, and it's wonderful to know our team made a positive impact. We'll be sure to pass on your feedback to them.
If you ever need any assistance in the future, we're here to help!
Warm regards,
Your Betterhomes Team
Hi Fazilurahman,
Thank you for sharing your experience! We're delighted to hear that Mr. Shamsheer provided you with such helpful and responsive service during your tenancy contract renewal. Ensuring a smooth and stress-free process is always our goal, and it's great to know he delivered that for you.
We truly appreciate your feedback and look forward to assisting you again in the future!
Warm regards,
Your Betterhomes Team
F
Fiji Varghese · 写过 1 条评价 · 体验于 2025-07-18 ·
★★★★★
唐纳德
唐纳德非常专业并且乐于助人
betterhomes LLC 回复2025-07-22
Hi Fiji,
Thank you so much for your kind words! We're thrilled to hear that Donald was professional and helpful during your experience. We'll be sure to pass along your compliments, he’ll be happy to know he made a positive impact.
Warm regards,
Your Betterhomes Team
Hi Ahamed,
Thank you so much for your wonderful feedback! We’re delighted to hear that Vijaya and our team have consistently exceeded your expectations and helped make your experience so peaceful and relaxed.
It’s always our goal to provide the best service possible for you and your family. Please don’t hesitate to reach out if you need anything in the future.
Best regards,
Your Betterhomes Team
Hi Thottiyil ,
Thank you so much for your kind words and for taking the time to share your positive experience with Vijaya. We truly appreciate your recognition of her professionalism, dedication, and positive attitude. She will be very happy to hear your feedback.
Wishing you all the best, and we look forward to assisting you again in the future!
Best Regards,
Your Betterhomes Team
Hi Sourav,
Thank you for reaching out, and we’re sorry to hear about your experience.
However, it appears that your review may have been intended for a different company. This is Betterhomes Real Estate, while your feedback seems to be directed towards Better Homes and Gardens Furniture.
We would greatly appreciate it if you could kindly remove your review from our page and redirect it to the correct company so they can assist you appropriately.
Thank you for your understanding.
Warm regards,
Betterhomes Real Estate Team
Hi Mani,
Thank you so much for your kind words and positive feedback.
We truly appreciate your association with Betterhomes since 2024, and we’re glad to hear that you’ve had a good experience with our services. Ms. Vijaya will be especially pleased to know that her prompt support and straightforward approach have made a positive impact.
Your satisfaction is important to us, and we’re committed to continuing to provide reliable service and maintaining a respectful environment for all our tenants.
Thanks once again for your support.
Warm regards,
Your Betterhomes Team
Hi Andrea,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Karalina. They’re truly dedicated to supporting our clients every step of the way.
Your recommendation means a lot to us, we’re always here if you need anything in the future!
Best Regards,
Your Betterhomes Team
Hi Niko,
Thank you for taking the time to leave such a positive review for Michelle. We're glad to hear that she was professional and knowledgeable in assisting you, even though the transaction didn’t move forward.
We truly appreciate your kind words and look forward to the opportunity to work with you again in the future.
Best regards,
Your Betterhomes Team