Hi J???rg
Thank you for taking the time to share your experience. We’re delighted to hear such positive feedback about Sumayla and her Goldstar service. Her responsiveness, dedication, and commitment to going the extra mile truly reflect the level of service we aim to provide, from inspection through to EJARI.
We’re glad she made your experience a great one and appreciate your kind comparison and recommendation.
Warm regards,
Your Betterhomes Team
S
Saif Alkubaisi · 写过 1 条评价 · 体验于 2026-01-15 ·
★★★★★
如果有业主的话,雷蒙娜是非常好的一个……
雷蒙娜(Ramona)非常好,如果有哪个业主想把你的公寓交给这里来咆哮的话
betterhomes LLC 回复2026-01-16
Hi Saif,
Thank you for your kind feedback!
We’re delighted to hear about your positive experience with Ramona. She is indeed a valued member of our team, and we truly appreciate you recommending her to property owners looking to rent out their apartments.
If you need any further assistance, please don’t hesitate to reach out.
Warm regards,
Your Betterhomes Team
A
Antonio · 写过 2 条评价 · 体验于 2025-12-24 ·
★★★★★
我在公司工作 10 多年没有出现过任何故障
我已经使用Betterhomes的服务很长一段时间了,可以说他们的工作非常出色。 Ian Savio 和 Rosemarie Berdin 都非常积极主动且反应迅速,我强烈推荐他们。
betterhomes LLC 回复2025-12-29
Hi Antonio,
Thank you for your wonderful feedback and for your continued trust in Betterhomes over the past 10 years. We’re truly delighted to hear that your experience has been consistently smooth and positive.
Your kind words about Ian Savio and Rosemarie are greatly appreciated, we’ll be sure to share your feedback with them.
Thank you for your recommendation, and we look forward to supporting you for many more years to come.
Warm regards,
Your Betterhomes Team
Hi Nijat,
Thank you for your kind feedback and for sharing your experience with BetterHomes.
We’re delighted to hear that Francesco provided outstanding support throughout the entire process. His professionalism, responsiveness, and commitment to making things smooth and stress-free truly reflect our values. We’ll be sure to pass along your kind words, and we look forward to assisting you again in the future.
Warm regards,
Your Betterhomes Team
Hi Katya,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience. This is not the level of service we strive to provide, and we sincerely apologize for the inconvenience caused.
We take your concerns very seriously. Missing scheduled appointments, lack of communication, and unresponsiveness are unacceptable, and we regret that this was your experience with our team. We will be reviewing this matter internally to ensure it is addressed appropriately.
Thank you again for bringing this to our attention, and we hope to regain your trust.
Best regards,
Your Betterhomes Team
Hi Conor,
Thank you for your kind words! We’re delighted to hear that Donald was able to make your move-in smooth and stress-free, and that Oliver supported you throughout the process with helpful and professional service. We truly appreciate you taking the time to share your experience, and we’re thrilled to have been part of your journey.
If you need anything in the future, we’re always here to help.
Warm regards,
Your Betterhomes Team
L
Luigi · 写过 9 条评价 · 体验于 2025-12-05 ·
★★★★★
转移非常顺利
Francesco 非常专业,指导我完成了转账的每一步。刘易斯也很出色——他一路上解决了几个恼人的问题。即使我不在阿联酋,整个过程也处理得很完美。
服务第一!
betterhomes LLC 回复2025-12-08
Hi Luigi,
Thank you for your kind words! We’re thrilled to hear that Francesco and Lewis provided you with excellent support throughout your transfer. It’s wonderful to know that the process was smooth, even with you being outside the UAE.
Your feedback means a lot to us and motivates our team to keep delivering top-notch service.
Best regards,
Your Betterhomes Team
g
giorgi jashiashvili · 写过 4 条评价 · 体验于 2025-12-03 ·
★★★★★
唐纳德很快就回答了我们的问题……
唐纳德很快就回答了我们的问题,并通过电子邮件和 Whatsapp 彻底回答了所有问题
betterhomes LLC 回复2025-12-04
Hi Giorgi,
Thank you so much for your kind words!
We’re delighted that Donald was quick to assist and made sure all your questions were answered clearly. We appreciate your trust in Betterhomes.
Warm regards,
Your Betterhomes Team
Hi,
Thank you for taking the time to share your experience. We sincerely regret the inconvenience caused and will review this matter internally to prevent similar situations in the future.
To help us better understand the situation, could you please provide your name and phone number? Alternatively, you may also register your concern directly on our website so we can address it to Ramona's manager: https://www.bhomes.com/en/complaints.
Thank you for bringing this to our attention. We truly hope to restore your confidence in Betterhomes.
Best regards,
Your Betterhomes Team
Hi Waseem,
Thank you so much for taking the time to share such a detailed and thoughtful review. We are delighted to hear that your experience with Betterhomes has been consistently positive and that our team, particularly Donald Macharia Mwangi, has provided you with professional and reliable support.
We truly appreciate your recognition of our market knowledge, tenant vetting process, and property management services. Your suggestion regarding enhanced technology and a mobile app is noted, and we will certainly consider it as we continue to improve our services and provide even more convenience to our clients.
It means a lot to us that you would highly recommend Betterhomes, and we look forward to continuing to support you in managing your property with peace of mind.
Warm reagrds,
Your Betterhomes Team
S
Smret G. Smith · 写过 1 条评价 · 体验于 2025-11-01 ·
★★★★★
对弗朗西斯科的高度赞扬:
对弗朗西斯科的高度赞扬:
与 Better Homes 的 Francesco 一起工作对我们家庭来说绝对是一份礼物。我住在美国,当我的父母在迪拜进行销售时,我会远程支持他们,因此找到一个善良、诚实且对国际居民有经验的人至关重要。弗朗西斯科超出了所有人的预期。
从一开始,他的沟通就很清晰,对每个问题都很耐心,而且亲力亲为。他每周都会与我们见面——毫不犹豫地适应时差——让我充分了解国外的情况。最重要的是他如何亲自拜访我的父母,了解他们的最新情况,因为他知道他们很高兴直接、更定期地听到进展情况。这种程度的护理是罕见的。
他对我的父母非常尊重和热情,他的回应让我们所有人真正安心。最重要的是,他兑现了每一个承诺,包括在很长的时间内找到买家。
如果您正在寻找一位以正直、同情心和真正专业精神领导的房地产经纪人,我强烈推荐 Francesco 和 Better Homes。五颗星,毫无疑问。
betterhomes LLC 回复2025-11-24
Hi Smret,
Thank you for taking the time to share such a detailed and heartfelt review. We’re thrilled to hear that Francesco provided an exceptional experience for your family, especially given the added challenge of coordinating remotely from the US.
It’s wonderful to know he was able to support your parents personally while keeping you fully informed, and that this approach brought peace of mind during the sale process.
We truly appreciate your trust and recommendation.
Warm regards,
Your Betterhomes Team
Hi Yanty,
Thank you for sharing such a heartfelt message. We’re truly grateful for your kind words and for having had the opportunity to manage your home over the past decade.
We wish you all the best in this new chapter and look forward to assisting you with any future property needs. Thank you again for trusting Betterhomes and for your thoughtful appreciation.
Warm regards,
Your Betterhomes Team
Hi Helen,
Thank you so much for your kind words! We’re thrilled to hear that Donald was able to provide the support and guidance you needed during what can be a stressful process. Your feedback means a lot, and we’ll be sure to share your appreciation with him.
Warm regards,
Your Betterhomes Team
Hi Bandar,
Thank you for your kind words! Your satisfaction means a lot to us, and we truly appreciate your trust in Betterhomes.
We hope to have the pleasure of assisting you again in the future, whether it’s another apartment or any of your real estate needs.
Warm regards,
Your Betterhomes Team
Hi Eduardo,
Thank you for your kind words! We’re so glad to hear you had a great experience with Betterhomes.
We truly appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Your Betterhomes Team
M
Muhammed · 写过 1 条评价 · 体验于 2025-10-15 ·
★★★★★
非常好的房地产公司...
非常好的房地产公司,确实帮助我找到了合适的公寓,并在市场困难时期确保了购买,以找到可用的期房。这一切都要归功于经纪人 Ala Moloman - 强烈推荐。
多谢 !
betterhomes LLC 回复2025-10-20
Hi Muhammed,
Thank you for sharing your experience! We’re delighted to hear that you found the right apartment with the support of our team, especially during a competitive market.
Ala Moloman’s dedication and expertise are truly commendable, and we’re proud to have agents like her representing Betterhomes.
Thank you for the recommendation!
Warm regards,
Your Betterhomes Team
Dear Mr. Nair,
Thank you so much for your kind words and for taking the time to share your experience.
We’re especially glad that Mr. Shamsheer made such a positive impact, he is indeed a valued member of our team, and your recognition of his dedication means a lot to all of us. Your recommendation and encouragement are greatly appreciated.
Warm regards,
Your Betterhomes Team
Hi Peter,
Thank you for sharing your experience with Betterhomes and Ramona.
We’re so pleased to hear that you found our service professional, diligent, and attentive to your needs. Ramona is a dedicated agent who always goes the extra mile for her clients, and it’s wonderful to know her efforts made a positive impact on your journey.
Warm regards,
Your Betterhomes Team
K
Kishor Farswani · 写过 2 条评价 · 体验于 2025-09-25 ·
★★★★★
Better Homes 的 Ramona Vezner 非常……
Better Homes 的 Ramona Vezner 非常专业、专注且知识渊博。
我和很多经纪人打过交道,但她堪称典范。
很高兴在她精明的指导下与 BH 合作。
betterhomes LLC 回复2025-09-30
Hi Kishor,
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that Ramona Vezner provided you with such a high level of professionalism, dedication, and expertise. She is indeed a valued member of the Betterhomes team, and your recognition means a lot to all of us.
Warm regards,
Your Betterhomes Team
E
Eng. Muna Mustafa · 写过 13 条评价 · 体验于 2025-09-29 ·
★★★★★
我的经验...
我非常高兴与 Al Ghazal 塔的主管 Neveen 女士一起工作。内文女士非常乐于助人,当我们需要她的帮助时,她总是在那里,并且在履行职责时效率很高。
迄今为止我合作过的最勤奋的主管。
betterhomes LLC 回复2025-09-30
Hi Eng. Mustafa,
Thank you for your wonderful feedback!
We’re thrilled to hear about your positive experience with Mrs. Nevin, the supervisor at Al Ghazal Tower. Her dedication, responsiveness, and diligence truly reflect the high standards we strive for at Betterhomes.
We’re grateful to have her representing us and even more grateful to have clients like you.
Warm regards,
Your Betterhomes Team