超值！
优惠的价格，一流的产品，快速交付，一路上沟通良好！
Birch Lane 回复2026-07-12
Hi John, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
关于 Birch Lane
数据更新- 网站
- birchlane.com
- 分类
- 家居与园艺
- 所在地
- United States · Boston
- 状态
- 待认证
- 近 12 个月
- 101 条评价
- 差评回复率
- 96%（22/23 条）
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Birch Lane靠谱吗？
Birch Lane（birchlane.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 101 条用户评价，属于家居与园艺分类，口碑良好。73% 的评价为 4 星及以上，18% 为 1 星；商家回复了 96% 的差评。数据最后更新于 2026-08-10。
用户怎么说
快乐的顾客
订购很容易，交货很快。包装非常好！对产品非常满意。
Birch Lane 回复2026-07-12
Hey, Thank you for your kind words! We're delighted you had a great experience and appreciate your support. We look forward to serving you again!
工作非常容易
工作起来非常容易。 交货很快，我喜欢我的新地毯。
Birch Lane 回复2026-07-12
Hi Theresa, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again!
两把椅子中只有一把被交付
Birch Lane 回复2026-07-13
Hi Lidan, thank you for bringing this to our attention. We are so sorry for the delivery mix-up! Our team has just sent an email to you directly to look into the tracking details and get this fully resolved for you. Please check your inbox (and your spam folder, just in case). We look forward to getting this sorted out for you right away!
诱饵和开关
在阅读了大量评论后，我购买了 3 套 Birch Lane 厨房椅子。然而，我没有收到 Birch Lane 椅子。我收到了 Safavieh 椅子，但网上的评价很一般。我对这个诱饵和开关感到失望。我现在正在回国的过程中，这不是一个顺利的过程。我很生气我现在必须这样做。
Birch Lane 回复2026-07-12
Hi Jamie, we’re sorry to hear about your experience, and we understand how frustrating this must be. We’d love the opportunity to assist you and make things right. We’ve sent you an email to follow up directly, please check your inbox so we can work on a resolution together. Thank you for your patience!
漂亮的椅子 - 高品质
漂亮的椅子。 强烈推荐你有兴趣的。 准时送到门廊上，因为我准时抓住了司机，他正打算把它留在车道上。 我无法在那里举起它。 我是一名大四学生，我用我的勤杂工来打开包装并将它们搬进屋里。 如果您年纪较大，我会支付白手套服务的费用。
Birch Lane 回复2026-07-13
Thank you so much for the amazing review, Colleen!
漂亮的邮箱
Birch Lane 回复2026-07-13
So happy you love your new mailbox, Kelly. Thank you for the review!
我喜欢羽绒被套和 2 个枕套！
我喜欢羽绒被套和 2 个枕套。 它有漂亮的包装。 颜色和网上图片很接近。 我很乐意再次从这家公司订购。
Birch Lane 回复2026-07-12
Thank you for the great review!
爱白桦巷
我喜欢 Birch Lane 家具的质量。我从不失望。网站导航很方便，送货准时。
Birch Lane 回复2026-07-12
Thank you for your wonderful feedback, Karen. We are so pleased to hear you have consistently been happy with the quality of your furniture and that your shopping experience and delivery met your expectations. We truly appreciate your support and look forward to helping you with your next home project.
订购一切都很顺利……
订购和交付一切都很顺利。
Birch Lane 回复2026-07-12
Thanks for the wonderful review!
描述很到位
描述很到位。轻松交货！
Birch Lane 回复2026-07-13
Thank you for the 5-star review!
收到了产品，正如它所说的那样......
收到了产品，正如它所说的那样！
Birch Lane 回复2026-07-13
Thank you for the great review!
椅子到达时完好无损……
椅子完好无损地到达，比我预期的要快。漂亮的椅子。很舒服。可爱的面料。感谢你们提供如此优质的服务。
Birch Lane 回复2026-07-11
Thank you so much for your wonderful review! We’re thrilled to hear your chair arrived quickly and in perfect condition, and that you’re loving the comfort and fabric.
好产品
好产品。交货良好。
Birch Lane 回复2026-07-11
Thank you so much Ruth! We are glad that everything went smoothly for you!
优秀的交付和产品爱我的…
优秀的交付和产品喜欢我的新椅子！
Birch Lane 回复2026-07-11
Hi Laura! Thank you so much for sharing your kind review. We're so glad to hear that delivery went well and that you're loving your new chairs.
交货日期什么时候？？？
我的订单承诺在 7 月 9 日交付，但从未实现。客户代表无法向我提供确定的日期；他们能做的最好的事情就是给我全额退款。退款不是我想要的；我想要的只是我订购的产品。
Birch Lane 回复2026-07-11
Hello Kathleen, we are sorry for the delays you've experienced with any of your orders. The order attached here shows it was delivered and we hope you love it now that it has been received.
提供及时的更新和产品......
及时提供更新并按预期收到产品
Birch Lane 回复2026-07-11
Thank you so much for sharing your kind review, Patricia! We are so glad to hear that you received timely updates and that the item was just as you expected it to be.
一切都好，结局好。
销售过程可谓坎坷。如果没有免费的“设计师”，我不会购买超过 5000 美元的家具。三周内价格上涨次数过多。她将所有这些整合在一起，并以合理的成本进行了出售。购买家具的费用也是一个问题。我尝试过在线支付。通过付款屏幕显示 Birch Lane 会向我发送一个代码以继续付款。该代码从未通过电子邮件发送，也不在我的垃圾邮件文件夹中。我必须联系我的“设计师”，她给了我一个电话号码，以便我可以付款。实际的家具，Brunswick，超出了预期。非常紧张，因为把这么多钱花在我没有见过或接触过的东西上。对结果感到非常满意。对于这个 80 多岁的老人来说，组装工作花了一天多的时间，但说明书非常好，而且相当容易完成。要求家具送货服务将家具放在我们的门廊上。相反，他们把它留在了我们的露台上。我不得不找一个邻居和一辆小车来把家具搬进我们的房子进行组装。对此不高兴！箱子又大又重，但箱子里的家具却被精心包装。印度尼西亚某人的伟大工程。最重要的是，对购买非常满意，但在销售和交付过程中遇到了一些障碍。家具实物看起来比图片上更好。
Birch Lane 回复2026-07-11
Hello David, We are glad that you love the furniture that was delivered and we apologize for the bumps in the road! We appreciate your honest feedback and we are always working to improve. Thank you for the positive review!
很棒的桌子，非常适合我们的甲板……
很棒的桌子，非常适合我们的甲板空间。 并且可以在寒冷的日子里提供额外的座位。 谢谢你！
Birch Lane 回复2026-07-11
Thank you for shopping with us and for the wonderful review!
地毯比预期早到达，而且……
地毯比预期早到，看起来棒极了！
Birch Lane 回复2026-07-11
Thrilled to hear you love your new rug, J! Thanks for the review.