Birch Lane（birchlane.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 101 条用户评价，属于家居与园艺分类，口碑良好。73% 的评价为 4 星及以上，18% 为 1 星；商家回复了 96% 的差评。数据最后更新于 2026-08-10。
预计将于 7 月 13 日至 17 日期间举行。你知道哪一天吗？这个邮箱我想要很久了
Hello Mary! Thank you for leaving a five star review! We're glad you found a beautiful mailbox for your home. You can find a delivery estimates by accessing MyAccount on our app. Alternatively, we would be happy to help you if you email us at [email protected]. Thank you so much.
躺椅提前一天到达并且状况良好。 非常高兴。
Thank you so much for sharing your review, Linda! We are so glad to hear that the recliners arrived a day early and were in perfect condition!
从始至终的完美交易。
Thanks for the review, we're glad to hear you had a perfect expereince!
对我订购的长凳的订购流程、客户服务、质量、尺寸、颜色和材料完全满意。
We truly appreciate your business and review, Carol!
发送的焊盘尺寸错误。发错了垫子，不是我订购的。
Hi Larry we are sorry you received the wrong size. We are following up with you via email.
图为被子溢出床边。我为我们的特大号床订购了特大号床，它几乎覆盖了侧面。可怕的被子
Hi Jess, we do appreciate your business and honest review. We are sorry to hear that it was not what you had expected and you are not 100% happy with it. We do see that you called in and resolved this issue with that agent.
我打电话取消了尚未发货的订单，因为发货日期我需要一些东西更快地到达。客户服务发现另一个浴缸将在几天内发货，并取消了我之前的订单并订购了另一个浴缸。第二天，我收到一封电子邮件，说他们无法取消我的订单，然后发货了，但新订单仍然迟到。所以现在我已经支付了两次洗澡的费用。一件我不需要的东西，而且他们都迟到了。非常沮丧！现在我必须弄清楚如何运回浴室才能拿回我的钱！
Hello Danielle, We are very sorry that were unable to cancel your order and we realize how frustrating this must be. We always want to cancel an order if we are able to. We are going to reach out to you by email to work with you directly to find a solution for this issue. Thank you, Birch Lane
喜欢我们的新床，购买和交付过程非常顺利。
Thrilled you love your new bed! Thank you for the lovely review.
从交付安排和在 99 华氏度高温下工作的专业团队，到交付到二楼，体验非常好，比我们从其他家具采购中获得的体验更好。 这件作品的风格和质量正如广告中所宣传的那样。
Thank you so much for sharing this! We’re thrilled to hear your delivery went smoothly—especially in such extreme heat—and that the team got everything up to your 2nd floor without a hitch. It’s great to know the style and quality of your new piece met your expectations and even stood out compared to past furniture purchases. We truly appreciate you choosing us and hope you enjoy your new furniture for years to come.
我点了格雷斯通的康纳顿水盆——我从来没想过我会说这句话，因为我对装饰的品味通常不会包括水盆。我可以欣赏它们，但它们并不是我真正的“东西”。然而，我的母亲（品味高雅）几年前意外去世（从那以后，这里就成了人间地狱，但那是另一个网站的事——不是 Birch Lane）。从那时起，我一直努力让我父母的房子看起来一模一样，就像我妈妈本来的样子，当然，是为了向她致敬，不可否认，有点自私，所以我仍然感觉她还在这里——就像她每一季都在延续着完美的触感。她在前花园里有一个水盆，但最近被损坏了。所以我不得不更换它，但是，有太多选择，所以不是她。当我遇到这个——干净、简单、强烈、优雅、经典——我就知道她会批准的。它交付速度非常快，包装有大量保护，但很容易从盒子里拿出来。它制作精美，颜色是完美的灰色——不太深，也不太浅，它非常坚固，而且与外面的很多东西不同，它看起来没有任何廉价的地方。而且，听起来很简单——往里面倒水感觉非常重要，让我情绪激动。我真的很感激我找到了它，我知道我妈妈喜欢它。
Thank you for your five star review!
您承诺了交货日期，但从未表示订单从未发货。让我一直挂着，没有任何沟通。对待顾客的可怕方式
Hi Dana, we are sorry you did not get your order when you were expecting to. We are following up with you via email.
非常失望。我订购了两套椅子。第一个没有合适的零件。第二个是颜色错误。当他们去纠正错误并承诺给我信用时，他们的处理方式是错误的。然后他们说他们不能把全部功劳都归功于我。然后我不得不再等一周才能交付零件。该零件从未交付。这也被错误地输入到系统中。应该修好了，我问他们是否可以连夜发送，他们甚至不能承诺这样做。仅在注释中。虽然我喜欢这些椅子，但我确实看到了一些缺陷。我再也不会在这个网站上购物了。并会鼓励其他人对大件物品三思而后行。
Hi Donna, we are truly sorry to hear of this experience with your order and replacements. We'd be happy to look into this further and have requested additional information from you. We look forward to hearing back.
这是一个美丽的花环，但是，它绝对是粉红色的而不是紫色的，而且看起来并不像照片上的那样。 我试图协调我的前廊植物，它们是紫色的，但它太漂亮了，我要修剪 它！
Hi Donna! Thank you for taking the time to share your feedback. We’re so happy to hear that you love the wreath, even though the color was a little different than expected. We understand how important it is for décor pieces to coordinate perfectly with your space, and we appreciate you sharing your experience with us. As a small token of our appreciation, we’ve sent you a little something to thank you for your feedback and for choosing our product. We hope your new wreath adds a beautiful touch to your front porch and that you continue to enjoy it!
从我订购样品开始寻找我喜欢的两把椅子的信息，直到我的样品从未到达时，客户服务都很棒。这位先生很友善地通过邮政检查了它，我明天必须回电话，他会为我重新订购。我只是希望我不会失去销售价格。
Thank you for sharing your experience, Denise! We're so glad our team was able to assist you and keep you updated. We hope your swatches arrive soon, and we appreciate your patience. We look forward to helping you find the perfect chairs!
交货很快，收到的物品状况良好，包装完好。当我准备用银行卡付款时，Wayfair 提供了信用额度，这让我很惊讶。我希望Birch Lane下次下单时能够做出选择。
Thank you for sharing your experience, Karen! We're so glad your order arrived quickly and was well packed. We also appreciate your feedback and hope to see you back again soon!
简单的订购流程。床头柜几天后就到了。包装非常好，每件只花了我 5 分钟就组装好了！它们在我的客房里看起来很棒！
Thank you for sharing your experience, Kristen! We're so glad your order arrived quickly and was well packed.
Thank you for sharing your experience, James! We're so glad your order arrived quickly and was well packed.
交货快。优惠的价格和产品质量。颜色正是我所期望的。 我喜欢 Birclane 的一切。
Thank you for leaving a five star review!
我喜欢地毯和控制台。质量好。我想说的是，控制台比广告上的要暗。 爱丽丝
Thank you for leaving a five star review and we're glad you found an amazing rug!
我从未购买过。我给你们的商店打电话，销售人员确认我不是购买者。
Hi Christine, we are sorry for the issue with this order. We are following up with via email.
共 101 条符合条件的评价