Hi Tracey Haskayne,
We are sorry to hear you are having trouble. Our app for the Samsung TV isn't quite ready yet. We expect this to be ready within the next few weeks.
Right now you may be able to Airplay from your mobile device to your TV and the app can be used on the following devices:
Apple TV
Fire Stick
Roku
ChromeCast
Mobile Devices
Online
Our team is happy to help, please reach out for a special offer and more information.
Sincerely,
Body FX
A
Angélique le Moal · 写过 4 条评价 · 已认证 · 体验于 2025-02-27 ·
★★★★★
我喜欢项目的多样性……
我喜欢节目的多样性和每日电子邮件。购物清单也很有用。
M
Maria B · 写过 2 条评价 · 已认证 · 体验于 2025-02-26 ·
★★★★★
我什至无法观看视频
Body FX 回复2025-03-06
Hi Maria Barreiro,
We apologize for any inconvenience you may be experiencing. Our records do not show any previous support requests from you.
Our team is always happy to assist. We see that your account is currently active, and it would be beneficial for us to understand the issues you're facing so we can help resolve them. Please email us with the details of the device you are using and a description of the trouble you are encountering.
We look forward to assisting you.
Sincerely,
Body FX
Hi Amanda Burns,
At Body FX, our team will respond to ALL inquiries within 1 business day, during our Monday-Friday business hours.
We have searched our records and it shows that you reached out to us at on:
Sat, 1 Mar 2025 at 6:33 AM and
Wed, 5 Mar 2025 at 7:04 AM
Our agents responded at the following time(s):
Mon, 3 Mar 2025 at 08:26 AM and
Wed, 5 Mar 2025 at 10:46 AM
We are sorry if you did not see these emails. They may have arrived in your junk or spam folder.
Rest assured your account was successfully canceled.
Your previous purchases are active on your account. There are specific instructions that need to be followed. I see our agents have sent these to you. If you need additional help with this, please let us know.
Sincerely,
Body FX
Hi Jo,
It appears you did not comply with TrustPilot's request to verify your membership with Body FX. Additionally, we could not locate any previous inquiries to substantiate your claims. If you are a member, please reach out to us at [email protected], and our team will be more than happy to assist you.
Body FX will respond to ALL inquiries within 1 business day.
Sincerely,
Body FX
Hi Michele Bulosan,
We apologize for any difficulty you experienced while canceling your membership.
As stated in our FAQ, cancellations can be easily processed by emailing [email protected], and our agents respond to all inquiries within one business day.
Our records show that you contacted our support team via live chat on Thu, 20 Feb 2025 at 2:07 PM MST and via email at Thu, 20 Feb 2025 at 2:08 PM MST. One of our agents responded on Thu, 20 Feb 2025 at 2:20 PM MST on the same day, confirming your account cancellation via email.
Our agent successfully canceled and confirmed your account within 12 minutes. We regret any inconvenience this may have caused. Rest assured, your account has been closed.
We are always here to assist you. If you need any further help, please don't hesitate to reach out.
Sincerely, Body FX
