This is so wonderful to read—thank you!
We're absolutely thrilled to hear that our live sessions are informative and provide a supportive space for sharing tips and tricks. It means a lot to know that they're the best part of your week. We truly appreciate your kind words and your continued support!
J
John Yablonsky · 写过 3 条评价 · 体验于 2026-07-09 ·
★★★★★
良好的沟通
Brello Health 回复2026-07-11
Thank you! We truly appreciate you taking the time to share your positive experience. Your support means a great deal to our team, and we're grateful to have the opportunity to be part of your wellness journey. Thank you for choosing us!
Thank you for sharing your positive experience! We're so glad to hear that our team has been prompt and helpful in answering your questions. We truly appreciate your kind words.
J
Judy Knipp · 写过 1 条评价 · 已认证 · 体验于 2026-06-12 ·
★★★★★
布雷洛太棒了
布雷洛太棒了。 剂量缓慢上升,价格保持不变。有 24/7 帮助,每个人都非常乐于助人!
Brello Health 回复2026-07-10
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our approach to dosage gentle and appreciate our consistent pricing. It's fantastic to know that our 24/7 support and helpful team have made a positive impact on your experience.
Thank you for sharing your experience. We are truly sorry to hear about the difficulties you've encountered with your order and the lack of clear communication from customer service. It's completely understandable how frustrating it is to not receive shipping updates or specific information about your shipment, especially when the website indicates no delays.
We recognize your efforts to contact us and the disappointment of only receiving automated responses when seeking a refund or clarity on your order's status. This is not the experience we want for our customers. We've requested additional information through Trustpilot so we can look into your specific situation and address these concerns directly.
P
Patrick · 写过 1 条评价 · 体验于 2026-06-29 ·
★★★★★
续订过程很简单
续订过程很简单。交货迅速。客户服务即时且乐于助人!在这家公司的经历很棒!
Brello Health 回复2026-07-09
Thank you for sharing your wonderful experience! We're delighted to hear that you found the renewal process simple, and that our delivery was speedy. It's especially great to know that our customer service team was immediate and helpful. We truly appreciate your kind words!
We are truly sorry to hear about the significant issues you've experienced with your recent orders, especially the late shipment and the unusable medication. We understand how frustrating and concerning it must be to not receive timely responses, particularly when dealing with health-related matters. This is not the experience we want for our customers, and we sincerely apologize for the lack of support you've encountered. We are committed to improving our communication and service.
Thank you for sharing your incredible success story! We are absolutely thrilled to hear about your amazing progress and the positive impact Brello has had on your life. It's wonderful to know that our community support has been so beneficial.
H
Heather · 写过 1 条评价 · 已认证 · 体验于 2026-06-10 ·
★★★★★
通常很难得到…的回应
通常很难及时得到客户服务的答复。
Brello Health 回复2026-07-09
Hi Heather,
we apologize for the delays and difficulty you had reaching our team—that’s not the experience we want for you.
We understand how important timely communication is, especially when you have questions about your order or next steps. Your feedback helps us identify where we need to improve.
We’d really like to take a closer look at your experience and make sure everything was handled appropriately. To protect your privacy & discuss the specifics of your account securely, a member of our team will be reaching out to you directly via the contact information on file. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than a public forum.
We truly appreciate you sharing your positive experience! It's wonderful to hear that our team has been pleasant, professional, and supportive. We understand that sometimes an issue might require speaking with a few different people, and we're glad to know that everyone you've interacted with has been helpful and guided you effectively. Your kind words about our customer service mean a lot to us.
We're so thrilled to hear about your positive experience! It's wonderful that the process felt easy and legitimate, and that you appreciated the care taken to ensure medical necessity. We're especially delighted to know you've achieved such significant weight loss and improved your overall health. Thank you for sharing your success!
Thank you so much for sharing your experience! 💛
We're incredibly thrilled to hear that your journey has been life-changing and that you're so happy with our communication and support. It means a lot to know that you wouldn't change anything and that you're enjoying your third shipment. We truly appreciate your kind words!
Thank you so much for sharing your incredible success story! We are absolutely thrilled to hear that you've achieved your 60-pound weight loss goal with our support. It's wonderful to know that our product, pricing, and customer service made such a positive impact on your journey. We're especially happy that our Facebook group provided a supportive and uplifting community for you. We truly appreciate your kind words and are so proud to have been a part of your transformation!
Thank you so much for sharing your experience. We're delighted to hear that you've been happy with your GLP1 script through our program. It's especially wonderful to know that our customer service team was able to assist you promptly and effectively with your payment date change. We truly appreciate your kind words and are glad to have you as part of our community.
We are truly sorry to hear about your difficult experience and the adverse effects you've described. We understand your frustration with the lack of expected benefits. We are taking your feedback seriously as we continuously strive to improve.
We truly appreciate you sharing your experience with us over the past three years. We are glad we could assist you in getting back on track each time you've reactivated your account.
Thank you so much for sharing your wonderful experience!
We're absolutely thrilled to hear that you've been so happy with everything you've ordered and that our pricing and free shipping to your town have been beneficial. It's fantastic to know that both products have worked so well for you. We truly appreciate your kind words and are delighted you found us!
S
Susan Hermanson · 写过 3 条评价 · 体验于 2026-07-02 ·
★★★★★
到目前为止,Brello 产品是我最喜欢的
到目前为止,Brello 产品是我最喜欢的。我减肥了,会推荐它们。它们也没有像其他产品那样让我生病
Brello Health 回复2026-07-06
Thank you so much for sharing your positive experience!
We're so happy to hear that our product has been your favorite and that you've achieved your weight loss goals. It's especially wonderful to know that you've had a more comfortable experience compared to other products. We truly appreciate your recommendation!
Thank you so much for sharing your experience! We are absolutely thrilled to hear that Brello has been instrumental in your weight loss journey and that you've found our services affordable. It's wonderful to know that our customer service team has been top-notch and helpful whenever you've had questions. We truly appreciate your kind words and are so glad to be a part of your success!
C
Cherylee · 写过 7 条评价 · 体验于 2026-07-05 ·
★★★★★
我没有服用成熟的剂量......
我没有服用成熟的剂量,但我刚刚改变了它,应该在接下来的几周内看到结果。让你知道我当时的情况。
Brello Health 回复2026-07-06
We appreciate you sharing your experience and updating us on your dosage adjustment. We look forward to hearing about your progress in the coming weeks.