We purchase broken, used, and brand new iPhones at the most competitive prices. Shipping is 100 percent free. Any questions? Feel free to call or email us, a real human will respond to you immediately!
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and responsive communication maintained throughout the entire selling process. Reviewers often mention that payments are issued very quickly and efficiently directly into their bank accounts or provided through various gift card options.
However, some customers also noted that initial price quotes were significantly reduced after inspection due to unexpected claims about screen scratches or device wear. Consumers experienced considerable frustration when their devices were re-evaluated at much lower values than originally estimated on the website. A few reviewers felt that this practice was unfair during transactions.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。
用户怎么说
C
Catalyst IT Dept · 写过 1 条评价 · 体验于 2026-03-02 ·
★★★★★
欺骗和阴暗。 他们永远不会给您任何高于公平状况评估的东西
我退回了 7 部状况良好的手机。 Buyback Boss 评估所有这些都是公平的，声称有严重的划痕，据说其中一件被报告为被盗。 他们故意将情况评估为尽可能最低的情况，以降低您的赔付额。 除非您想从设备中获得一小部分价值，否则不要浪费时间。 去另一家公司。
Buyback Boss 回复2026-03-10
Hi there,
Thank you for your feedback and I am very sorry to hear that you did not have a satisfactory experience with us. We note on our website that devices that have scratching on the screen or frame that can be felt to the touch or seen at more than arm's length qualifies a device for our "Fair" condition category.
I, unfortunately, cannot identify your order based on your username, but I would love to continue working with you and would be grateful for the opportunity to earn your business back. If you are interested in emailing [email protected] and asking for assistance from Casey regarding a TrustPilot review, I would be more than happy to help you!
Thank you,
Casey / People Operations Manager at Buyback Boss
Hi,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Hi Gourmetanxiety,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
P
Pre · 写过 2 条评价 · 体验于 2026-01-22 ·
★★★★★
很棒的服务
优质的服务，优惠的价格 - 不需要在其他地方出售
Buyback Boss 回复2026-02-25
Hi Pre,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
D
Derek Lillard · 写过 1 条评价 · 体验于 2026-02-14 ·
★★★★★
在我的报价出现最初的错误之后……
在我的报价中出现最初的错误后，克拉丽斯深入并深入地解决了我的问题。她很棒。
Buyback Boss 回复2026-02-23
Hi Derek,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Hi Jorge,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
M
Melanie Copeland · 写过 1 条评价 · 体验于 2026-02-18 ·
★★★★★
我第二次与Buyback合作......
我第二次与Buyback Boss合作。 他们有很好的客户服务和周转时间。
Buyback Boss 回复2026-02-19
Hi Melanie,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Hi Bob,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Hi Robert,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Hi Dan,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
W
WZDub · 写过 2 条评价 · 体验于 2026-01-26 ·
★★★★★
良好的沟通
良好的沟通、良好的价值和快速的付款
Buyback Boss 回复2026-02-10
Hi WZDub,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Hi Lora,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Hi Laxman,
I hope you are having a great week so far! My name is Casey and I am the People Operations Manager for Buyback Boss. I wanted to contact you regarding your review about your experience selling your iPhones. We always want our customers to feel heard and know that we take their feedback seriously. I took a look at your order and your order details originally described that you would be sending in 2 iPhones in Flawless cosmetic condition. We mention on our website that our Flawless cosmetic condition is for devices with no signs of wear but that have been previously used.
We mentioned in our email to you that unfortunately, due either signs or wear or functionality issues, that your order had to be requoted. We are always happy to provide photos of our findings and additional support to our customers regarding their orders as well as free fast returns for customers that are dissatisfied for any reason. I very sorry that we proceeded with your return without making additional efforts to ensure that you were more satisfied with your evaluation and transaction.
Your satisfaction is my top priority and I thank you for the opportunity to win back your business and provide a better experience for you.
I just sent you an email regarding your experience as well and hope to hear back from you soon!
Thank you,
Casey / People Operations Manager with Buyback Boss
我在 BuyBackBoss 的经历一直很棒！我从 iPhone 11 Pro Max 起就一直与他们合作。他们始终为交易提供最高的价格，并且从一开始就非常公平。
当我了解订单状态更新或收到付款需要多长时间时，我也一直与他们的支持人员进行良好的互动。
总的来说，我强烈推荐 BuyBackBoss 给那些希望从旧技术投资中重新获得价值/金钱的人。他们提供最高的以旧换新价值并让您快速收到货款。他们简直是业内最优秀的！
Buyback Boss 回复2026-02-04
Hi Eljay,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
J
John Taylor · 写过 1 条评价 · 体验于 2026-01-28 ·
★★★★★
我的回购经历很棒……
我在 Buyback Boss 的经历非常棒。整个过程解释得很好，一切都按时完成，并且在整个过程中他们一直与我保持联系。
Buyback Boss 回复2026-02-04
Hi John,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
K
Kenneth Hopper · 写过 1 条评价 · 体验于 2026-01-22 ·
★★★★★
第一次使用。
第一次使用这种类型的服务。一切都完全按照规定进行，并在规定的预期时间内收到了我的美元。
Buyback Boss 回复2026-02-04
Hi Kenneth,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Hi Kris,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
T
T M · 写过 1 条评价 · 体验于 2026-01-12 ·
★★★★★
诱饵和开关——不推荐
诱饵和开关——不推荐。他们会给你一个高报价，但当他们收到时，他们会提供低得多的要求。
Buyback Boss 回复2026-02-10
Hi there,
I am so sorry to hear this feedback!
We are always happy to provide photos, videos, and diagnostic reports to our customers regarding their order so that they can make a confident decision with how to proceed with their order.
I took a look at your username here and, unfortunately, am not able to identify your order details. However, if you could please email our support at [email protected] and ask for Casey, our manager, we would be happy to help you further to make sure you are promptly paid for your order.
Thank you,
Buyback Boss Support Team
Hi Thinh,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
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