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Buyback Boss

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192 条评价

4.3192 条评价
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关于 Buyback Boss

数据更新
网站
buybackboss.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
192 条评价
差评回复率
90%(27/30 条)
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商家自述

We purchase broken, used, and brand new iPhones at the most competitive prices. Shipping is 100 percent free. Any questions? Feel free to call or email us, a real human will respond to you immediately!

以上内容由商家自行提供,未经平台核实。

Buyback Boss靠谱吗?

Buyback Boss(buybackboss.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 192 条用户评价,属于电子与科技分类,口碑良好。81% 的评价为 4 星及以上,11% 为 1 星;商家回复了 90% 的差评;评价主要围绕产品、价格、客户服务。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and responsive communication maintained throughout the entire selling process. Reviewers often mention that payments are issued very quickly and efficiently directly into their bank accounts or provided through various gift card options. However, some customers also noted that initial price quotes were significantly reduced after inspection due to unexpected claims about screen scratches or device wear. Consumers experienced considerable frustration when their devices were re-evaluated at much lower values than originally estimated on the website. A few reviewers felt that this practice was unfair during transactions.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Back again:

Great!! I have done business with them for more than 3x and each time has been so professional. The workers are very thorough and help in any way possible. I never had an issue and if any problems were to arise they are there every step. 10/10 ⭐️

Buyback Boss 回复2026-08-27

Thank you so much for your continued support! We're truly grateful that you've trusted us with your devices more than three times. It's wonderful to hear that our team has consistently provided a professional and helpful experience. Your 10/10 recommendation means a lot to us, and we look forward to working with you again!

David was my contact person

David was my contact person. He was always polite, honest, and helpful. Every aspect of my transaction was handled promptly with no BS. I would certainly highly recommend BuyBack Boss!

Buyback Boss 回复2026-08-24

Thank you so much for your wonderful review! We're thrilled to hear that David provided such a positive experience and was always polite, honest, and helpful. We'll be sure to share your kind words with him. We truly appreciate your recommendation and look forward to helping you again in the future!

从开始到结束的整体体验…

The whole experience from start to finish was fantastic without a single issue. Not only did they offer the best sell back rate their customer service was impeccable. I was returning my late husbands phone & apple watch & needed some time to figure out how to clear everything. They sent reminders and asked if I needed any assistance. Then I sent them to them and they gave me more than originally offered due to the excellent condition. WOW that is an honest company. Great job.

Buyback Boss 回复2026-08-21

Thank you so much for sharing such a heartfelt review. We're honored that you trusted us with your late husband's phone and Apple Watch, and we're glad we could make the process as easy and stress-free as possible for you. We're especially happy we were able to increase your payout based on the excellent condition of the devices. Your kind words about our team mean so much to us. Thank you for choosing Buyback Boss and for your trust and support!

I liked the ease of the transaction

I liked the ease of the transaction. I didn't like that my iPhone 13 was evaluated at over $200 if it was in great condition. Well, even though it was not scratched or showing wear & tear, upon inspection, I was offered $140. After transaction fees, etc., the payment to my PayPal account came to $98. I could have received exactly $150 from Apple but decided to give your company a chance.

Buyback Boss 回复2026-08-19

Thank you for sharing your feedback. We’re sorry to hear that the final payout fell short of your expectations, and we’d like the opportunity to make this right. A manager will be reaching out to you directly to review your transaction and address your concerns. We appreciate you giving Buyback Boss a chance and hope we can improve your experience.

Overall an okay experience

Overall an okay experience. I had an iPhone 13 Pro 512 GB that was in nearly perfect condition (in my opinion) - no scratches or dents or anything. Was quoted at $300 on their website and they said during their testing of the camera, there were a few dark spots that appeared on a plain background and they reduced the payout to $90... These didn't appear in any photos of mine before sending it to them, but after a bit of back and forth, we settled on $150. Still less than I believe it's worth, but their customer service is good at least and they were nice and courteous at least.

Buyback Boss 回复2026-08-17

Thank you for sharing your experience and for recognizing our customer service. We're sorry the initial evaluation and offer did not meet your expectations, but we're glad our team was able to work with you and reach a resolution. We truly appreciate your feedback and your understanding throughout the process. Thank you for choosing Buyback Boss!

Amazing experience!

Amazing experience! Very easy process. I made a mistake and hadn't unlocked the devices before sending, they sent instructions to do that and then re-ran all of their tests. Not only that, they thought the devices were in better shape than I originally described, so they INCREASED my payment from the original quote. I would not hesitate to use them again or recommend them to a friend!

Buyback Boss 回复2026-08-17

Thank you so much for your wonderful review! We're thrilled to hear that our team was able to help with unlocking your devices and get everything re-tested. We're especially glad we could increase your payout after finding that your devices were in better condition than originally described. We truly appreciate your recommendation and look forward to helping you again in the future!

Top notch experience

The price quoted was fair and the process was made simple. The communication was incredible throughout the entire process. I would not hesitate to recommend BuyBack Boss to a friend or to use them again.

Buyback Boss 回复2026-08-14

Thank you so much for your kind review! We're thrilled to hear that you found the process simple, the offer fair, and our communication helpful throughout. We truly appreciate your recommendation and support, and we look forward to helping you again in the future!

M
Mike · 写过 2 条评价 · 体验于 2026-06-08 ·

完全骗局

完全骗局 根据网站价格为 300 美元,手机非常完美。 2 天后收到一封电子邮件,说他们现在提供 60.00 美元 我说就寄回去吧。从来没有拿到电话或任何钱,而且根本没有办法与那里的任何人取得联系。

Buyback Boss 回复2026-08-06

We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it must have been to feel that the final offer did not reflect your device's condition and to have concerns regarding the return process. This is certainly not the experience we want our customers to have. I have alerted my manager, and our team will be reaching out to you shortly to learn more about your experience, investigate what happened, and see if there's an opportunity to earn back your business.

G
Gabe Gardner · 写过 1 条评价 · 体验于 2026-08-03 ·

电话

我的手机简直是全新的。我将其打开一次,然后将其关闭并将其放回盒子中。他们扣除了价格,因为他们说有损坏。好吧,如果有的话,那是他们的错。你们真糟糕。我本来可以选择另一家公司,无论如何,该公司都会给我 700 美元,但我选择了你。嗯,那是一个错误的决定。

Buyback Boss 回复2026-08-05

We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it can be when the final evaluation does not match your expectations, especially when you believe your device was in like-new condition. Our goal is always to provide fair and accurate assessments based on the condition observed during inspection. I have alerted my manager, and our team will be reaching out to you shortly to learn more about your experience, review your concerns, and see if there's an opportunity to earn back your business.

典型的诱饵和开关……

它们是典型的诱饵和开关装置以旧换新服务。 他们为一台设备提供 570 美元的报价,然后放弃了 65 美元的显微镜点报价,他们称之为划痕,从而降低了报价。

Buyback Boss 回复2026-07-17

Hi David, Thank you for taking the time to leave a review and I am so sorry that your initial experience was not satisfactory. Our top priority is to create a positive customer experience and I am very sorry that we fell short in this case. I understand that you graded your device to be in flawless condition and took very good care of your device. Unfortunately, as we mentioned and provided a photo of, we did find minor scratching on your screen that made us move your device from our flawless condition category to good condition. However, we are grateful you left a review because it allowed us the opportunity to reach out to you, make sure that you were satisfied with our customer experience, and have the opportunity to earn your business back. If there is anything else we can assist you with, please don't hesitate to reach out to us for support. Thank you, Casey / People Operations Manager with Buyback Boss

Z
Zac · 写过 1 条评价 · 体验于 2026-06-26 ·

服务很好,会推荐

总的来说我对这项服务非常满意。整个过程指示清晰,客户服务及时友好。 尽管我最终因为个人原因要求退回设备,但他们还是能够高效地处理。我会推荐回购老板。

Buyback Boss 回复2026-06-29

Thank you so much for your thoughtful review! We’re delighted to hear that you found our instructions clear and our customer service prompt and friendly throughout the process. While we understand your decision to have your device returned, we’re glad we were able to handle your request efficiently. We truly appreciate your recommendation and your trust in Buyback Boss. We hope to have the opportunity to assist you again in the future!

M
Mark Toler · 写过 1 条评价 · 体验于 2026-06-24 ·

每次都是很棒的体验

我最喜欢向 Buyback Boss 销售产品的一点是,回购价值的透明度和对任何问题或疑虑的响应能力。

Buyback Boss 回复2026-06-29

Thank you so much for your wonderful feedback! We're thrilled to hear that you value our transparency and responsive customer service. We strive to make every transaction straightforward and keep our customers informed every step of the way. Your support means a lot to us, and we truly appreciate you choosing Buyback Boss. We look forward to helping you again in the future!

不满意

我对他们的沟通感到满意,并最终收到了我的付款。但是(这是一个很大的但是)我认为我对手机的评价是公平的,但是在收到我的手机后,他们贬低了它,声称它“屏幕上有很深的划痕”。我不同意他们的评估。在将屏幕发送给他们之前,我已经在几种不同的光线下查看过屏幕,但根本看不到深的划痕。他们的估值大约是应有估值的一半。经过我的争论,他们提高了一些,但仍然没有达到我认为真正公平的程度。我确实接受了他们的报价,因为我不想支付退回费用。我觉得这是一个“诱饵和转换”游戏,永远不会考虑再次使用它们。

Buyback Boss 回复2026-06-26

We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it can be when you disagree with the condition assessment and feel the final offer did not reflect your device's condition. Our goal is always to provide fair and accurate evaluations based on a detailed inspection, and we regret that this process left you feeling disappointed. I have alerted my manager, and our team will be reaching out to you shortly to learn more about your experience, review your concerns, and see if there's an opportunity to earn back your business. Thank you for bringing this to our attention.

J
John DiGirolomo · 写过 1 条评价 · 体验于 2026-06-24 ·

诱饵和切换专家

他们在网上给你一个价格,然后告诉你,当他们拿到的时候,价格是一半。典型的诱饵和开关装备

Buyback Boss 回复2026-06-25

We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it can be when the final evaluation differs from the initial quote. Our offers are based on a detailed inspection of each device after it arrives, and we never want our customers to feel disappointed or misled. I have alerted my manager, and our team will be reaching out to you shortly to learn more about your experience, review your concerns, and see if there's an opportunity to earn back your business.

B
BENTLEY BATHS · 写过 1 条评价 · 体验于 2026-06-01 ·

O很紧张

O很紧张。他们处理了一切并毫无问题地给了我报酬。很高兴

Buyback Boss 回复2026-06-26

Thank you so much for your kind feedback! We’re glad we could help make the process easy and give you peace of mind. We understand that selling a device online can feel a little nerve-racking, so we're thrilled to hear everything went smoothly and that you received your payment without any issues. We truly appreciate your trust in Buyback Boss and look forward to helping you again in the future!

J
Jamie Graham · 写过 2 条评价 · 体验于 2026-06-18 ·

BBB很棒

BBB太棒了! 他们快速、诚实、公平。 我喜欢和他们一起工作。 他们从不让人失望!

Buyback Boss 回复2026-06-25

Thank you so much for your amazing review! We’re honored by your continued trust and support. Hearing that you find our team fast, honest, and fair means the world to us, as those are the values we strive to deliver with every transaction. We truly appreciate your loyalty and look forward to helping you again in the future. Thank you for choosing Buyback Boss!

完美的工艺

可用的最高出价,从开始到结束的过程非常简单。他们保持定期沟通,更新信息直至最终付款。我会毫不犹豫地再次与他们进行销售。

Buyback Boss 回复2026-06-24

Thank you so much for your wonderful review! We’re thrilled to hear that we were able to provide the highest offer and that the entire process was easy from start to finish. Keeping our customers informed with clear communication and regular updates is very important to us, so we're glad that stood out during your experience. We truly appreciate your trust in Buyback Boss and look forward to helping you again whenever you're ready to sell another device!

B
Bobby Mercado · 写过 1 条评价 · 体验于 2026-06-16 ·

后续行动和额外资金预期

后续行动和额外资金预计。很棒的客户服务!

Buyback Boss 回复2026-06-24

Thank you for your kind feedback! We're delighted to hear that you were happy with both the customer service and the final outcome of your transaction. Providing excellent support and ensuring our customers have a positive experience are top priorities for us. We truly appreciate your support and thank you for choosing Buyback Boss!

H
Husnain Rafique · 写过 2 条评价 · 体验于 2026-06-22 ·

非常简单方便

非常简单方便。 公平定价。多次使用它们

Buyback Boss 回复2026-06-23

Thank you for your kind feedback! We’re delighted to hear that you found the process easy, convenient, and fairly priced. It means a lot to us that you’ve chosen to work with Buyback Boss multiple times. We truly appreciate your continued trust and support, and we look forward to helping you again in the future!

L
Linda Nezzer · 写过 8 条评价 · 体验于 2026-06-16 ·

惊人的!!

快速、简单,同事们非常乐于助人,并在整个过程中保持联系。

Buyback Boss 回复2026-06-24

Thank you for your kind feedback! We’re thrilled to hear that you found the process quick and easy and that our team was helpful throughout the entire experience. Keeping our customers informed every step of the way is very important to us, so we're glad that stood out to you. We truly appreciate your support and thank you for choosing Buyback Boss!

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