CASETiFY（casetify.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 202 条用户评价，属于电子与科技分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 93% 的差评。数据最后更新于 2026-08-10。
服务很差
Hi there, Thank you for getting back to us and your preference is well noted. We will shoot you an email once we receive your returned parcel. We greatly appreciate if any tracking information can be provided. You may consider contacting us when you see the tracking status updates to successful delivery. Please do not hesitate to contact us if further assistance is needed. Thank you very much. Have a good day!
对iPhone有很好的保护
我是黄金级会员，但我无法使用给予我的折扣优惠，因为合作商品无权折扣。那是垃圾。
Hi Elaine, Thank you for your feedback. Please note that Promotional/discount codes are applicable only to items selling at original prices. Items that are already on sale or with remarks that items will be excluded from promotions and discount codes, such as but not limited to, Archive Collection, Sale Collection, Friends & Family Sale, Collectible Collection, Collaboration Collection (e.g. Disney, BT21, Pokémon…etc) and newly launched products are not eligible for further discount, since they are collections collaborated with other companies. We have to follow certain restrictions. As always, if you have any further questions or would like to share with us your feedback – we would love to hear from you! Thank you very much. Have a good day! Regards, Brooke@CASETiFY
Hey there! Thanks so much for letting us know about the issue you've experienced. We'll shoot you an Email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and sincerely apologize for any disappointment caused. At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website. Regards, Brooke @ CASETiFY
六个月后案例失败，casetify 停止回复电子邮件，并且不会提供退款或更换。箱子质量很差，他们的客户服务更差。
Hello Tea, We're sorry to know what you've experienced - and it certainly doesn't sound normal, so we appreciate the time you took to write in about it. We've tried to see if there is someone from our team assisting you, but we were unable to locate your order. Could you update this review with your Order Number so we could look into this further? We'd love to see how we can help. At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website. Regards, Brooke @ CASETiFY
易于访问和了解产品的真正含义，所以我知道我不会购买任何无知的东西。
该产品有缺陷。客户服务没有采取任何行动，现在忽略了我的电子邮件
Hi Paul, Thanks for reaching out, and we're truly sorry to hear that. We can see that our teammate has been in touch via Email Hopefully, we'll be able to get this sorted for you as soon as we can. Kindly get back to us in Email and we will surely follow up! At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website. Thank you very much. Regards, Brooke @ CASETiFY
这些手机壳非常可爱，保险杠手机壳可以很好地保护我的手机。我的旧案例持续了两年，我认为这相当不错。设计剥落和侧面分离 - 不确定这是否是一个很好的时间 - 没有做出像以前那样的东西......
提供广泛的产品选择，并具有直观且用户友好的平台界面，使用户可以轻松浏览、比较并完成购买。
我对 CASETiFY 的经历感到非常失望。 我在订单上花费了大约 500 美元，因为我对从一家宣传 10 天“无条件退货”政策的公司购买产品充满信心。不幸的是，这根本不是我的经历。 我要求在退货期限内退货，但我没有收到简单的退货流程，而是收到了无休止的电子邮件。我被要求回答重复的问题，提供照片，然后提供视频。每次我回复时，就会有另一个请求随之而来。当我询问此流程如何与“无问题”退货政策保持一致时，我的问题从未得到解答。 更糟糕的是，其中一款产品——无线充电座——似乎存在缺陷。它使我的手机过热并且充电速度非常慢。我解释说，我只有一部手机，因此无法实际录制演示该问题的视频。尽管如此，CASETiFY 拒绝在没有视频的情况下审查该缺陷，并继续要求我提供证据，但我根本无法提供。 最重要的是，即使是昂贵的订单，客户也需要支付退货运费。在花了这么多钱之后，这是一个非常令人失望的惊喜。 最让我沮丧的不仅仅是退货运费，而是“不问任何问题”这句话所造成的误导性期望。我的经历恰恰相反。 我希望 CASETiFY 要么更新其广告退货政策以更好地反映实际流程，要么改进其客户服务，以便未来的客户不会有相同的体验。
他们对定制案件的版权侵权政策有点可笑。它们都没有高达盒了，我什至无法自己制作。
Hi there, Thank you for your email. We truly appreciate your feedback and we will definitely highlight this issue to the relevant team. We hope for your understanding that we have obligations to monitor every customized order. As always, if you have any questions or would like to share with us your feedback – we would love to hear from you! Thank you very much and have a nice day! Regards, Brooke@CASETiFY
你不接受发现。 你的支付系统缺乏。可以使用改进。
Hi Mary, Thank you for your interest in our products and feedback. Please note that we accept major debit cards and credit cards (American Express (USD), Mastercard and Visa), Apple Pay, Paypal, and other country-specific payment methods at the moment. For more details, please visit our checkout page. As always, if you have any further questions or would like to share with us your feedback – we would love to hear from you! Thank you very much. Have a good day! Regards, Brooke@CASETiFY
市场上最好的屏幕保护。
始终提供优质的产品和出色的合作！
我喜欢盒子的多种选择，你真的可以找到表达自己的东西！从 iPhone 13 开始就从他们那里订购。新的釉面手机壳是我的最爱！
您可以制作更多手机饰品吗？然后实际上有库存吗？我在 Mercari 上买了一些！
订单 32405885 已在运输途中 9 周。 处理我的案件的代理人拒绝读取我的追踪信息，并说它已经交付，仍在运输途中。 他们说他们会退款给我，然后三天后又收回了，并说他们不能退款，因为它正在交付。我的追踪显示包裹尚未送达，快递员说包裹丢失了。 骗局我还没有收到我的产品，我从你们的聊天机器人人工智能代理那里得到了 0 支持。 恶心和失望，因为这是我第一次购买 编辑 - Aniyah 没有帮助我，他们告诉我，当跟踪清楚地显示它正在运输中时，它已经交付，并且现在已经这样做了两次！没有其他人支持我，它不断地传回给阿尼亚，但阿尼亚却无济于事。我希望我可以上传图片！
Hi N.G, Thanks for reaching out, and we're truly sorry to hear that. We can see that our teammate Aniyah has been in touch via Email. Hopefully, we'll be able to get this sorted for you as soon as we can. Kindly get back to us in Email and we will surely follow up! At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website. Thank you very much. Regards, Brooke @ CASETiFY
共 202 条符合条件的评价