CASETiFY

Hi there, ​ Thank you for sharing your feedback with us! ​ If you feel our team earned a 4 or 5-star experience, we would be so grateful if you’d consider updating your rating here: https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review ​ If you ever need anything else, please don't hesitate to reach out—we’re always happy to help! ​ Regards, Brooke @ CASETiFY

Hi Jessica, ​ Thanks for reaching out, and we're truly sorry to hear that. ​ We can see that our teammate has been in touch via Email. Hopefully, we'll be able to get this sorted for you as soon as we can. Kindly get back to us in Email and we will surely follow up! ​ At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website. ​ Thank you very much. ​ Regards, ​ Brooke @ CASETiFY

Hi Randy, Thanks for taking time to share your feedback with us. Shipping is part of the key components we’re always looking to improve, so we appreciate your feedback on your experience. Rest assured that the order was delivered already, so the parcel should be in your hand and it should be within the estimated timeframe that is originally indicated upon checkout on the order confirmation. Please bear with us and we can assure that the courier is doing everything to expedite the process and have your order delivered within the timeframe. If you still not received the order, please let us know and we’ll ensure it is taken care of. Regards, Brooke @ CASETiFY

Hello there, ​ Thanks so much for your recent purchase - we're happy to know that you've picked yours! However, what you've described with our website usage doesn't sound great and we appreciate the time you took to write us. We'll surely take into account your precious feedback for future improvement! ​ If you're in doubt or concerned on anything - just let us know and we're always there to help! ​ Regards, ​ Brooke @ CASETiFY