Certapet

Thank you for being a loyal customer for three years! We're so glad Ebony has been there to support you consistently and make things easier during difficult times. We're thrilled she's been able to help you get the support you need, and we really appreciate your trust in CertaPet!

Thank you! We're so glad the experience was amazing, easy, and quick for you. We're happy we could help you get the support you needed!

Thank you for the feedback! We're so glad Dr. Brown was easy to talk to and that our app was simple to use. We're happy we could help you get the support you needed!

Thank you! We're so glad the process was seamless and that your therapist was amazing. We're happy we could help you get the support you needed!

Thank you for the wonderful review! We're so glad our team was able to support you and help you get approved for your emotional support pet. We're thrilled everything worked out and that you can now have your ESA at home. We're happy we could help!

Thank you so much for the kind words! We're thrilled we could help you get your ESA letter quickly and make the process smooth for you. We really appreciate you recommending us to your coworkers – that means a lot to us! If you ever need anything else, don't hesitate to reach out. 🙂

Thank you so much for the wonderful feedback! We’re thrilled to hear you had such a great experience, and we’ll be sure to pass along your kind words to Dr. Ann — she’ll really appreciate it.

Thank you so much for your thoughtful feedback. We’re glad to hear you felt supported through prompt communication, clear information, and a caring, professional approach. Your kind words truly mean a lot to our team — thank you for trusting us.

Thank you so much for sharing this! We’re really happy to hear that you felt supported throughout the process and that Haley made such a positive impact. We’ll be sure to pass along your kind words — it truly means a lot to our team.

Thank you so much for sharing this! We’re really glad to hear the process felt easy and that your therapist took the time to make sure everything was clear and understood. We truly appreciate your kind words and are grateful you trusted us. 🐾💙

Thank you so much for the 5-star review! 🌟 We’re thrilled to hear that Erin provided consistent, thoughtful care and took the time to explain everything clearly throughout your journey. We truly appreciate your trust and are so glad you had a positive experience with us.

Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We want to reassure you that every ESA letter issued through CertaPet is 100% legitimate, written by a licensed mental health professional, and includes all information required under current ESA guidelines. While the format of ESA letters is standardized to ensure legal compliance and acceptance, each letter is issued only after a proper clinical evaluation and is tailored to the individual’s qualifying needs. We’re also sorry if our support communication felt lacking—this is not the level of care we aim to provide, especially given how important these documents are to our clients. I’d really appreciate the opportunity to personally review your case and make sure all your concerns are fully addressed. Please feel free to email me directly at [email protected] , and I’ll be happy to take a closer look and assist you further. Thank you again for your feedback—it helps us improve and do better for our clients.

Thank you for your review! We’re happy to hear you had a great experience and found everything clearly explained. 🌟🐾

Thank you for your review! We’re glad to hear the interview process felt quick, straightforward, and easy for you.

We truly apologize for the frustration you experienced. This isn’t the kind of service we strive for, and we’d like the opportunity to address your concerns right away. Please get in touch with us directly at [email protected], and we’ll do everything we can to make it right.

Thank you so much for your kind words! We’re thrilled to hear the process went smoothly and that we were able to help you quickly. We truly appreciate your recommendation!

We are so sorry for your experience. We would like to understand better and help you. Could you please reach out to us at [email protected]? Thank you

We’re so glad to hear that your experience felt easy and easy to understand. Thank you for sharing — we really appreciate it!

Thank you so much for your kind words! We’re so happy to hear that Mandi made your experience smooth and comforting. She truly cares about every customer, and we’ll be sure to share your feedback with her!

Thank you so much for your kind words! I’m really glad to hear that my explanation was helpful and that you had a positive experience.