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健康与医疗

Certapet

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关于 Certapet

数据更新
网站
certapet.com
分类
健康与医疗
所在地
美国
状态
待认证
近 12 个月
60 条评价
差评回复率
77%(10/13 条)
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商家自述

我们与全国有执照的心理健康专业人员网络协调,评估对情感支持动物支持个人心理健康的需求。我们不是“橡皮图章”,并致力于仅在有实际需要的情况下推荐情感支持动物。我们相信某些解决方案比改变思维的药物更好、更简单。我们相信宠物是家人。

以上内容由商家自行提供,未经平台核实。

Certapet靠谱吗?

Certapet(certapet.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 101 条用户评价,属于健康与医疗分类,口碑优秀。87% 的评价为 4 星及以上,12% 为 1 星;商家回复了 77% 的差评;评价主要围绕使用体验、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。客户经常称赞敬业的工作人员非常乐于助人、友善和理解,确保每一次互动都感到非常舒适和支持。许多人指出,整个认证过程从开始到结束都非常快速、完全无缝且非常专业。 一些审阅者对整体服务并不满意,特别提到了令人沮丧的客户支持互动以及有关文书提交的意外困难。一些消费者还报告了非个性化的会议体验、延迟的结果以及缺乏适当的个人清晰度的通用文档交付。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

很棒的经历

很棒的经历!整个过程非常顺利。我与分配给我的提供者进行的讨论涵盖了所有基础,我的所有问题都得到了解答。不久之后我收到了 ESA 的信函,我的公寓很快就处理并接受了它!我非常感谢能有一个如此简单的过程来处理肯定会给人们带来一些压力的事情。

Certapet 回复2025-09-29

Thank you for sharing your experience! 🌟 We’re so glad the process was smooth, your questions were answered, and your ESA letter was quickly accepted. 💙

她是如此理解……

她非常理解我正在经历的一切以及我生活中正在发生的一切,并且非常乐于助人,我可以看出她所说的一切都是认真的。这是非常专业的,我强烈推荐。

Certapet 回复2025-09-29

Thank you so much for sharing this! We’re glad to hear your provider was understanding, professional, and genuinely supportive. Your recommendation means a lot to us!

优秀的客户服务

优秀的客户服务。但电视 我花了两个小时试图找出为什么我的文件无法提交。我重新检查了所有问题是否已得到解答。然后就打电话给客服了。 2分钟后她就得到了答案。 您应该补充一点,如果您对某个问题的回答为“否”,并且以下问题涉及该主题,则您必须填写“NA”。

Certapet 回复2025-09-15

Thank you for your thoughtful feedback and for recognizing our customer service team! We understand how frustrating that experience must have been, and we appreciate you sharing your suggestion. We’ll use it to make the process clearer and easier for others.

我得到的治疗师(海莉)是如此……

我得到的治疗师(海莉)是如此彻底和理解。肯定会向其他人推荐这项服务。

Certapet 回复2025-09-15

Thank you for sharing your experience! We’re so glad to hear that Haley was able to provide such thorough and understanding care. We’ll be sure to share your kind words with her, and we truly appreciate your recommendation.

谢谢

感谢您的善意、理解和同情。我是一名美国海军退伍军人,很难找到了解情况的人。

Certapet 回复2025-09-15

Thank you so much for your kind words, and most importantly, for your service. It means a lot to us to know you felt understood and supported—we’re truly honored to have been able to help.

她帮助激励我去接受治疗......

除了帮助我照顾我的猫之外,她还激励我去接受治疗

Certapet 回复2025-09-01

We truly appreciate your kind words. It means so much to know that our care made a difference for both you and your cat. Supporting your journey toward therapy is something we’re honored to have played a part in.

会推荐这项服务,因为它快速、简单且非常专业。获得情感的过程......

为我的猫获得情感支持认证的过程非常棒!它快速、简单而且非常专业。工作人员让我感觉很舒服,并指导我完成每一步。我强烈向任何寻求情感需求支持的人推荐这项服务。

Certapet 回复2025-09-01

We’re so happy to hear that you had such a positive experience! Making sure you feel supported and comfortable while caring for your emotional needs is at the heart of what we do. Thank you for trusting us with both your wellbeing and your cat’s!

我还没有获得批准,但我进行了一次很棒的咨询

我还没有得到住房的批准,但分配给我的治疗师非常有帮助和支持!大学毕业后,我对成人世界还是个新手,事情可能会很可怕,但这给了我家,我的治疗师提醒我,我并不孤单!我希望我能获得住房批准,但拥有 ESA 的合法性是最重要的!

Certapet 回复2025-09-01

Thank you for sharing your experience! We’re so glad to hear that your therapist has been such a source of support and reassurance during this transition. While housing approvals can take time, it’s wonderful that you feel comfort in having your ESA recognized. You’re not alone, and we’re here to support you every step of the way. 💙

非常友善和善解人意的医生🙏🏼💖

非常友善和善解人意的医生🙏🏼💖 谢谢你

Certapet 回复2025-08-18

Thank you so much for your heartfelt message! We’re so glad you felt cared for. It means everything to us that your experience with the doctor was kind, understanding, and supportive. We're always here for you and your furry loved one. 🐾

心情轻松

Prairie 在这次经历中非常专业和贴心。我患有焦虑症、抑郁症和创伤后应激障碍(PTSD),这让我很轻松,因为我知道我现在可以有我的同伴陪伴了。

Certapet 回复2025-08-18

Thank you so much for sharing this. We’re truly grateful to hear that Prairie was able to provide you with both professionalism and care through your journey. It means the world to us that you felt supported, and we’re honored to help make it possible for you to keep your companion by your side. You are not alone — we’re always here for you. 💙🐾

Certa 宠物帮助我继续……

当我的焦虑占据我的身体时,Certa 宠物帮助我继续让我的服务犬陪伴在我身边。她提供压力刺激来帮助我放松。

Certapet 回复2025-08-18

We’re so grateful you shared this. It’s incredibly meaningful to know that we could help you continue having your Service Dog by your side when you need her most. The comfort and support she provides in those overwhelming moments is invaluable, and we’re honored to be a part of making that possible. You and your companion deserve that peace of mind.

到目前为止,我有很好的使用经验...

到目前为止,我有很好的使用它们的经验。不过我还没有使用我的证书

Certapet 回复2025-08-18

Thank you for your feedback! We're so glad you've had a good experience so far. When you're ready to use your letter, we’re here to make sure everything goes smoothly. Don’t hesitate to reach out if you need any help along the way!

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